Leica CALONOX 2 SIGHT Quick Start Manual page 13

TERMS OF GUARANTEE OF LEICA CAMERA AG
Dear Leica Customer,
congratulations on the purchase of your new Leica product – you are now the proud owner of a world-class brand
product.
In addition to your statutory warranty claims against your seller, we, Leica Camera AG ("LEICA"), grant you voluntary
warranty services for your Leica product in accordance with the following stipulations ("Leica Warranty"). The Leica
warranty therefore does not limit your statutory rights as a consumer under applicable law or your rights as a consumer
against the dealer with whom you have concluded the purchase contract.
THE LEICA-GUARANTEE
You have purchased a Leica product that has been manufactured according to special quality guidelines and tested by
experienced specialists during the various stages of production. We provide the following Leica Warranty, valid as of
April 1, 2023, for this Leica product and including the accessory parts in the original packaging. Please note that we do
not offer any warranty for commercial use.
We offer an extended warranty for some Leica products, provided you register for a Leica account. Please visit www.
leica-camera.com for more details.
SCOPE OF THE LEICA-GUARANTEE
During the warranty period, complaints based on manufacturing and material defects will be remedied free of charge, at
LEICA's discretion, by way of repair, replacement of defective parts, or exchange for a similar Leica product in perfect
condition. Replaced parts or products become the property of LEICA.
Further claims of any kind and on any legal grounds whatsoever in connection with this Leica Warranty are excluded.
EXCLUDED FROM THE LEICA WARRANTY
Parts subject to wear and tear (e.g. eyecups, leather coverings, carrying straps, armoring, batteries), and parts under
mechanical stress are excluded from the Leica Warranty, unless the defect was caused by manufacturing or material
defects. That also applies to any exterior damage.
LAPSE OF CLAIMS UNDER THE LEICA-GUARANTEE
Claims under the warranty are void if the defect in question is due to improper handling; they may also be void if e.g.
third-party accessories have been used, the Leica product has not been opened professionally or has not been repaired
professionally. Claims for warranty services shall similarly be void if the serial number is unrecognizable.
ASSERTION OF THE LEICA-GUARANTEE
We require a copy of the proof of purchase of your Leica product from a LEICA-authorized dealer ("Authorized Leica
Dealer") before we can accept any claim under the warranty. The purchase receipt must show the date of purchase, the
Leica product with its article number and serial number, and details about the Authorized Leica Dealer. We reserve the
right to request the original receipt. Alternatively, you may send us a copy of the warranty card; please note that the
Warranty Card must be filled out correctly, and the product must have been purchased from an Authorized Leica Dealer.
Please send your Leica product with a copy of your purchase receipt or the Warranty Card alongside a description of the
issue.
Leica Camera AG, Customer Care, Am Leitz-Park 5, 35578 Wetzlar, Germany
Email: customer.care@leica-camera.com, phone: +49(0)6441 2080-189
Leica Product Sport Lenses
Thermal Imaging Cameras
Warranty Term
Lenses/Mechanics
3 years
Warranty Term
Electronics
3 years