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Other issues
Use these procedures to resolve other issues that may occur in relation to the product.
The problem
The TV is hot.
The TV smells like plastic.
The settings are lost after 5 minutes or
every time the TV is turned off.
The TV is tilted to the side.
The stand is wobbly or crooked.
PIP is not available.
A POP (TV's internal banner ad) appears
on the screen.
The TV is making a popping noise.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the
top of the TV.
The bottom, however, may feel hot to the touch after extended use.
Children watching TV need constant adult supervision to prevent them from
touching the TV.
This heat, however, is not a defect and does not affect the TV's functionality.
This smell is normal and will dissipate over time.
If
Usage Mode
is set to
Retail
automatically reset every 5 minutes.
Change
Usage Mode
to
Home
•
Settings
Remove the base stand from the TV and reassemble it.
Refer to the Quick Setup Guide and make sure that the stand is assembled
correctly.
PIP is available only when an external device is connected with an HDMI or
Component cable.
Note that the function is unavailable when Smart Hub is active.
This function may not be supported depending on the model or
geographical area.
Change
Usage Mode
to
Home
•
Settings
The expansion and contraction of the TV's outer casing may cause a popping
noise.
This does not indicate a product malfunction.
The TV is safe to use.
- 204 -
Try this!
Mode, the TV's audio and video settings are
Mode.
General
System Manager
Mode.
General
System Manager
Usage Mode
Usage Mode
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