Other Issues; The Tv Is Hot; The Tv Smells Like Plastic; The Settings Are Lost After 5 Minutes Or Every Time The Tv Is Turned Off - Samsung Q65B E-Manual

Other issues

Use these procedures to resolve other issues that may occur in relation to the product.

The TV is hot.

Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the top of the TV.
The bottom, however, may feel hot to the touch after extended use.
Children watching TV need constant adult supervision to prevent them from touching the TV.
This heat, however, is not a defect and does not affect the TV's functionality.

The TV smells like plastic.

This smell is normal and will dissipate over time.

The settings are lost after 5 minutes or every time the TV is turned off.

If Usage Mode is set to
Change Usage Mode to
• Menu
Mode

The TV is tilted to the side.

Remove the base stand from the TV and reassemble it.

The stand is wobbly or crooked.

Refer to the Quick Setup Guide and make sure that the stand is assembled correctly.
A POP (TV's internal banner ad) appears on the screen.
Change Usage Mode to
• Menu
Mode
Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes.
Home Mode.
Settings All Settings
Home Mode.
Settings All Settings
General & Privacy System Manager
General & Privacy System Manager
- 226 -
Usage Mode Home
Usage Mode Home