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en Troubleshooting
Fault
Detergent residue on
the dry laundry.
Insufficient cleaning.
Water is leaking out at
the water inlet hose.
Water is leaking out at
the water outlet hose.
Odours have formed
in the appliance.
50
Cause and troubleshooting
Basic dosage not adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage. → Page 33
Basic dosage not adjusted.
If intelligent dosing is activated, adjust the basic
▶
dosage. → Page 33
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 30
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 35
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Pouring liquid detergent and fabric softener into
the dispensers", Page 32
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 30
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 35
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Pouring liquid detergent and fabric softener into
the dispensers", Page 32
Water inlet hose is not correctly/securely connected.
Connect the water supply hose correctly.
1.
→ "Connecting the water inlet hose", Page 14
Tighten the screw connection.
2.
The water outlet hose is damaged.
Replace the damaged water outlet hose.
▶
Water outlet hose is not connected correctly.
Connect the water outlet hose correctly.
▶
→ "Water outlet connection types", Page 15
Humidity and detergent residue may promote the
formation of bacteria.
→ "Cleaning the drum", Page 34
▶
If you are not using the appliance, leave the door
▶
and detergent drawer open so that residual water
can evaporate.
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