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en Troubleshooting
Fault
"E:30 / -10" and/or
flashes.
lights up.
flashes.
"E:30/-20"
42
Cause and troubleshooting
First wait approx. 5 minutes until the drain process
1.
ends.
To reset the error message, switch the appliance
2.
off.
Switch the appliance back on.
3.
If the error message is displayed again, call cus-
4.
tomer service.
→ "Customer Service", Page 53
The detergent drawer has not been pushed in fully.
Push in the detergent drawer until the symbol goes
▶
out.
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
→ "Cleaning the detergent drawer", Page 35
Push in the detergent drawer until the symbol goes
2.
out.
The automatic voltage control system detects an un-
authorised voltage drop.
No remedial action possible.
▶
Note: If the power supply is stable, the programme
continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
The temperature is too high.
Wait until the temperature has dropped.
▶
Cancel the programme.
▶
→ "Cancelling the programme", Page 31
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Door is not closed.
Close the door.
▶
Laundry is caught in the door.
Remove any trapped laundry.
▶
Drum cleaning is required.
→ "Cleaning the drum", Page 34
▶
Detergent dosage is too high.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
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