Introduction This guide is intended for use by competent electrical installers to explain basic requirements and options to be considered when installing a BG SyncEV charger. The unit is designed for installations inside or outside, the advanced safety technology we have built into the unit ensures its safe usage.
Safety information Warning: The supplied BG SyncEV charger is manufactured to be safe without risk provide they are installed correctly, used, and maintained in accordance with the manufacturers recommendations and installed by a competent electrical installer in accordance with national and local regulations and legislation applicable at the time of installation, e.g.
fault loop impedance values cannot be met. This will be in compliance with the current BS7671 Amendment 2 Wiring Regulations. To conform with BS 7671, on occasions a two pole MCB/RCD or other means of isolation may be required. Important note: A DC Leakage fault in the vehicle may “blind”...
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of TT/TN-S and TN-C-S), this is important where cable length may enable charging inside or outside of a building/garage where the vehicle is within touch distance. Where certain conditions dictate an earth electrode must be used it shall be independent from the distributors earth system with no direct interconnection (the incoming supply SWA protective earth should be isolated from the...
Surge protection Guidance on requirements for surge protection devices given In BS7671: section 443. The EV charger is protected against transient over voltages (+/-2kV Line-Earth and +/-1kV Line- Line as a requirement of EN 61000-6-1), a direct lightning strike carries a current of 30~ 200kA the EV charger’s internal protection would provide little or no protection in such an event, likewise nor would an SPD rated less than 30kA.
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Isolation and switching for safety and maintenance To ensure the EV charger can be “turned off” to enhance security and enable maintenance activities, a two pole isolator (or DP RCD or RCBO) suitably rated must be installed within the customer’s property. An isolator switch is a mandatory requirement for “new builds”, but optional for existing dwellings (at customer’s request), the switch should be...
Installation requirements The EV charger is suitable for installation inside and outside on a solid wall or structure. The installer should consult with the building owner to establish their preferred installation location. This should take into consideration the length of charging cable and risk of vehicle impact etc.
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The EV charger is suitable for bottom or rear cable entry, if using rear cable entry ensure the included 25mm rubber grommet is used to maintain the IP rating. If using SWA cable the included 25mm compression gland is NOT suitable, an alternative gland will be required.
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Load balancing / Integrated Solar Charge Feature If load balancing and/or Integrated SolarCharge feature is required, a single CT clamp should be used for correct balancing. One BG SyncEV CT clamps, EVA120CT1, is supplied in the box with this charger. This should be fitted around the incoming power to the main fuse and the correct max load (A) to be entered during setup and installation steps.
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External Mid Metering - RS485 If using an external Mid Meter connected via a RS485 connection the Dip switches need to be set. Dip 3 Up/On is required for external Mid Meter use. Final Electrical testing To meet the BS7671:2018 (18th edition) requirements for testing of an electrical installation, the following tests and checks shall be performed by a competent electrical installer...
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• Where applicable a test to confirm the earth electrode resistance is within acceptable tolerances. (or) • An earth loop impedance test. • A test of the mechanical operation of residual current devices (RCD’s). • A test to confirm the operation of residual current devices (RCD’s) is within stipulated time scales (at the rated current and at five times the rated current operating current).
Electrical Installation Isolate the power Use the included hole template to drill fixing holes 110 mm Return to Contents...
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Drill base for required cable entry. Suitable for 16-32mm hole size. If using rear entry, ensure included 25mm grommet is used Left for Right for rubber/ SWA cable flex cable Ensure the supplied washers are used to maintain IP rating Return to Contents...
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Ensure correct polarity when making incoming power connections 3 pin plug: N - Blue E - Yellow/Green L - Brown Ensure supplied cord grip is fitted on incoming power cable if using bottom cable entry location Return to Contents...
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Ensure Power connector is fully inserted then slide clip to secure For dynamic load balancing, insert wires into the small connector If using external 485 meter, then dip switch 3 needs to be changed to ‘On’ ‒ 485A ‒ 485B CT–...
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Plug connector into PCB, ensure correct polarity Fix charger to the base ensuring correct torque settings T25S Security Torx 2.5 Nm Return to Contents...
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Snap front cover trim into place Fit locking screw to secure cover Return to Contents...
Troubleshooting For further information, or to refer to our FAQs, please visit our website: www.syncev.co.uk The status of the EV charger can be identified by referencing the colour shown on the LED indicator: • Solid Blue – Standby – Charger has power and is connected to the network.
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Commercial / Workplace / Fleet installation & commissioning 4 simple steps: CONTACT Email commercial@syncev.co.uk with the charge-point owner contact details CONNECT Install the charge-points CONFIGURE Set the configurations in the BG SyncEV installer app and connect all chargers to the internet COMPLETE Pass the charger details to the charge-point owner...
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• Model and charger ID (for every charger in the installation) • Contact details for the charge-point owner: • Company name • Name of charge-point manager • Site address • Telephone number for charge-point manager • Email address for charge-point manager Our Commercial Team will contact the charge-point owner to carry out the quick and...
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Domestic Commissioning Stage 1 of 2 INSTALLER APP - Download the ‘BG SyncEV Installer’ app by clicking this link Also available from the Installer Portal on the syncev.co.uk website, or using the QR code opposite. Upon powering the charger, the status indicator light will show Yellow.
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1. Ensure Bluetooth is active on your device. Open the BG EV Charging App and select the charger ID Code as shown on the charger identification label. 2. Then enter the password shown on the identification label. Return to Contents...
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V1.03 and Later V1.02 and below 3. Depending on firmware version installed at the charger at the point of installation, you may see a different homepage in the App. Latest firmware will allow a RCD function test to be done on the chargers internal RCD to check periodically, This test is also done at every power cycle and charge start.
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4. Select “Monta” – this is the included App. “Ev.Energy” and “SyncEV” are alternative options (additional costs may be incurred). “Manual” can be used for other alternative back offices. If unsure, Choose “monta”. 5. Charge Mode: ‘APP’ for smart charging via the consumer App (see next page);...
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8. Local Charge Settings – Offline Charging is enabled as default, for commercial paid charging we recommend this is disabled. This controls if the charger will allow a charge to start while not connected to the back office. Press Next to save these settings. 9.
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Balancer: This should be enabled if using the Balancer Mutli-charger hub, and then the correct phase rotation enabled, Circuit limits are set on the balancer unit. Press Next to save these Settings. Example of correctly connected CT Clamp 10. Check the shown electrical measurements match measured readings, This will allow checking the Load Management CT is fitted in the correct orientation and location.
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Example of incorrectly connected CT Clamp This is an example of what will be shown if the CT clamp has been is incorrectly installed. 11. Choose between Wi-Fi, 4G and LAN. • For Wi-Fi select the SSID network name and enter password. •...
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12. On LAN the charger will default to DHCP. If static IP is required for the network connection, set the option “Manually Set Static IP Address” to OFF and a manual IP address can be entered. 13. Press next to start network connection, the charger will attempt a network connection, if successful will then reboot to complete an RCD and function check.
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In less than 2 minutes, the indicator should turn from Yellow to Blue to confirm network connection. If the charger continues to show yellow, power cycle (switch off/on at fuse board) and reconnect via the app to check the settings are correct. If still unable to connect to the network but need to use the charger then change the Charge Mode to ‘Plug and Charge’...
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Domestic Commissioning Stage 2 of 2 1. Download the Monta smart app: Apple app store click here Google play store click here or search for ‘Monta EV charging’ on STEP 3 STEP 3 Apple app store or Google Play 2. Using your smart-phone scan the unique Monta QR Code on the ‘Quick Start Guide’...
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4. Create an account using your customers phone number or social logins (Apple/ Google/Microsoft) STEP 5 FOLLOW THE STEPS TO CONNECT YOUR CHARGE POINT TO MONTA Name your charge point and set the location. 5. Connect the EV charger to Monta - name the charge-point and set the location 05/05/202 05/05/202...
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When you reach this step, your charge point is con- nected and you can use Monta to start charging. 6. Successful connection - When you reach this step, your charge-point is connected and you can use Monta to start charging Need help with the app? Contact Monta customer support through the app 05/05/2022 16...
Technical information Environmental Protection This symbol is known as the “Crossed- out Wheelie Bin Symbol”. When this symbol is marked on a product or battery, it means that it should not be disposed of with your general household waste. Some chemicals contained within electrical/electronic products or batteries can be harmful to health and the environment.
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1. Notification of any defect is given to BG SyncEV as soon as reasonably practicable after becoming apparent, and the products then returned to BG SyncEV. 2. The products have only been operated under normal operating conditions and have only been subject to normal use.
Technical data CODES : EVWC2S7G (7.4KW / WI-FI / LAN) EVWC2S7GG (7.4KW / WI-FI / LAN / 4G) EVWC2S7GGR (7.4KW / WI-FI / LAN / 4G / RFID) TYPE : SOCKETED SOCKET / PLUG : TYPE 2 SOCKET WITH AUTO LOCK KW : SINGLE PHASE : 7.4KW, 32A MODE 3...
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INDICATOR : RGB LED AND BUZZER INDICATOR MODES : BLUE - STANDBY, FLASHING BLUE - PREPARING, GREEN - CHARGING, YELLOW - NO NETWORK, RED - ERROR HOUSING : UV STABILISED POLYCARBONATE WALL FIXING : 4 POINT WITH HORIZONTAL AND VERTICAL ADJUSTMENT, SUPPLIED FIXING HOLE TEMPLATE.
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SUPPLIED 1x EVA120CT1 LOAD MANAGEMENT KIT, ACCESSORIES : 5x BASE FIXING WASHERS, 5x ASSEMBLY LID BOLTS, 1x BLANKING PLUG AND 1x 25MM COMPRESSION GLAND, USER-SIDE CONNECTOR, CORD GRIP AND 2x CORD GRIP ASSEMBLY SCREWS DIMENSIONS (MM) : 305 (H) x 201 (W) x 115 (D) ADDITIONAL : ANTI TAMPER DETECTION - 2 LAYER PROTECTION, BLUETOOTH TO...
Technical support Need help with the app? Contact Monta customer support through the app or via the website Monta.com Need help with the charge-point? Contact BG SyncEV technical support at: support@syncev.co.uk or via the website at www.syncev.co.uk BG SyncEV is a trading name of Luceco PLC. Luceco PLC –...
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