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Home Connect
9 Home Connect
This appliance is network-capable. Connecting your ap-
pliance to a mobile device lets you control its functions
via the Home Connect app, adjust its basic settings
and monitor its operating status.
The Home Connect services are not available in every
country. The availability of the Home Connect function
depends on the availability of Home Connect services
in your country. You can find information about this at:
www.home-connect.com.
The Home Connect app guides you through the entire
login process. Follow the instructions in the Home Con-
nect app to configure the settings.
Tip: Please also follow the instructions in the
Home Connect app.
Notes
¡ Please note the safety precautions in this instruction
manual and make sure that they are also observed
when operating the appliance via the Home Con-
nect app.
→ "Safety", Page 2
¡ Operating the appliance on the appliance itself al-
ways takes priority. During this time it is not possible
to operate the appliance using the Home Connect
app.
¡ In networked standby mode, the appliance requires
a maximum of 2 W.
9.1 Setting up the Home Connect app
Install the Home Connect app on your mobile
1.
device.
Start the Home Connect app and set up access for
2.
Home Connect.
The Home Connect app guides you through the en-
tire login process.
9.2 Setting up Home Connect
Requirements
¡ The appliance is switched off.
¡ You have a mobile device with a current version of
the iOS or Android operating system, e.g. a smart-
phone.
¡ The Home Connect app has been installed on your
mobile device.
¡ The appliance is receiving signals from the WLAN
home network (Wi-Fi) at its installation location.
¡ The mobile device and the appliance are within
range of your home network's Wi-Fi signal.
Open the Home Connect app and scan the follow-
1.
ing QR code.
Follow the instructions in the Home Connect app.
2.
9.3 Resetting the connection
To reset the saved connections to the home net-
▶
work and to Home Connect, press
9.4 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of op-
timisation, troubleshooting or security updates.
To do this, you must be a registered Home Con-
nect user, have installed the app on your mobile device
and be connected to the Home Connect server.
As soon as a software update is available, you will be
informed via the Home Connect app and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
stalling it via the Home Connect app if you are in your
home network (Wi-Fi). The Home Connect app informs
you once installation is successful.
Notes
¡ The software update consists of two steps.
– The first step is the download.
– The second step is the installation on your appli-
ance.
¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
¡ Installation takes a few minutes. You cannot use
your appliance during installation.
¡ We recommend that you install security updates as
soon as possible.
9.5 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip: For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com.
9.6 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
Home Connect server (initial registration):
¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi
communication module installed).
¡ Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
¡ The current software and hardware version of your
appliance.
¡ Status of any previous reset to factory settings.
Home Connect en
twice.
9
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