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Related Manuals for PTZ Optics Link PT12X-LINK-4K-GY
Summary of Contents for PTZ Optics Link PT12X-LINK-4K-GY
- Page 1 Share Your Vision PTZOptics Link 4K User Manual MODEL No. PT12X-LINK-4K-GY, PT12X-LINK-4K-WH PT20X-LINK-4K-GY, PT20X-LINK-4K-WH PT30X-LINK-4K-GY, PT30X-LINK-4K-WH...
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Page 2: Table Of Contents
™ Preface ..........Precautions . -
Page 3: Precautions
™ Preface Before installation and usage, please read the manual thoroughly. If you have any questions or issues with this process, please contact our Support Team. Precautions ▪ Do not subject the camera to rain or moisture. ▪ Do not remove the cover. Removal of the cover will void the camera’s warranty and may cause an electric shock. -
Page 4: Packing List
™ ▪ This is an FCC Class-A product. In a domestic environemt, this camera may cause radio interference. In the event of radio interference, the user may be required to adequately mitigate it. ▪ Remote Control Battery Safety Information: ▪ Store batteries in a cool and dry place. -
Page 5: Fcc Statement
™ ™ FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 6: Features
™ Features • Automatic Tracking Advanced algorithms to enable auto-tracking in various scenarios such as education, conferences, and live broadcasts. • Dante AV-H AV over IP using a standard IP network to deliver lossless audio, massive channel counts and near infinite signal routing flexibility. Utilize Dante Controller to manage AV connections and fine-tune settings, or hop into Dante Studio viewer to monitor the camera’s live video feed. -
Page 7: Ptz Features
™ PTZ Features • Camera Control Auto-Tracking with Extended Options: This feature lets the camera automatically follow a moving person in its view. The extended options include selecting where the camera will pick up the next target and selecting between multiple targets on the fly. Video Templates: The PTZOptics team is making it easy to select the best performance IP video streams for your project by providing easily selectable video templates for NDI, Dante, and IP streaming. - Page 8 ™ • Networking Simple Network Discovery: This is a feature that allows the camera to be easily discovered and connected to a network. PTZOptics cameras can now be found by simply entering http:/ /ptzoptics.local/ into any web-browser. The IP address can then easily be changed through the user interface. Multicast/Unicast: This feature refers to the method of data transmission over a network.
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Page 9: Technical Specifications
™ Technical Specifications PT12X-LINK-4K-GY-G3, PT12X-LINK-4K-WH-G3 Model PT20X-LINK-4K-GY-G3, PT20X-LINK-4K-WH-G3 PT30X-LINK-4K-GY-G3, PT30X-LINK-4K-WH-G3 Type PTZOptics Link 4K Description 4K60 PTZ camera with video auto tracking & HDMI, SDI, USB, Dante AV-H & IP video outputs Resolution & Frame Rate HDMI: 3840x2160p-60/59.94/50/30/29.97/25, 1920x1080p 60/59.94/50/30/29.97/25, 1920x1080i-60/59.94/50, 1280x720p-60/59.94 SDI: 1920x1080p-60/59.94/50/30/29.97/25, 1920x1080i-60/59.94/50, 1280x720p-60/59. - Page 10 ™ Video Signal Noise Reduction ≥55dB Horizontal Field of View PT12X-LINK-4K-G3 ..6.9° ~ 72.5° PT20X-LINK-4K-G3 ..3.5° ~ 60.7° PT30X-LINK-4K-G3 ..2.5° ~ 59.2° Veritical Field of View PT12X-LINK-4K-G3 ..3.9° ~ 44.8° PT20X-LINK-4K-G3 ..1.9° ~ 34.1° PT30X-LINK-4K-G3 ..1.4° ~ 34.6° Horizontal Rotation Range ±170°...
- Page 11 ™ IP Video Specifications Video Compression H.264, H.265, MJPEG Video Stream First Stream, Second Stream First Stream Resolutions 3840x2160, 1920x1080, 1280x720, 1024x576, 720x480, 720x408, 640x480, 640x360 Second Stream Resolutions 720x480, 720x408, 640x480, 640x360, 480x320, 320x240 Video Bitrate First Stream: 32kbps ~ 102400kbps Second Stream: 32kbps ~ 20480kbps Bit Rate Type Constant Bit Rate (CBR), Variable Bit Rate (VBR)
- Page 12 ™ Communication Interface ▪ 1x 8-pin Mini DIN RS232 Input, Max distance: 98.5ft / 30m, Protocol: VISCA / Pelco-D / Pelco-P ▪ 1x 8-pin Mini DIN RS232 Output, Max distance: 98.5ft / 30m, Protocol: VISCA / Pelco-D / Pelco-P ▪ 1x 2-pin Phoenix port RS485 Input / Output, Max distance: 3,937ft / 1200m, Protocol: VISCA / Pelco-D / Pelco-P 4x IR Addresses, Max distance 30ft / 9m...
- Page 13 ™ Tracking Distances Tracking Data Maximum Range Minimum Recommended Maximum Acquisition Range Pickup Range from Recommended at “Home” Position “Home” Position Tracking Range PT12X-Link4K 230’ 0-50’ 0-44’ 202’ PT20X-Link4K 300’ 50’ 0-44’ 264’ PT30X-Link4K 380’ 50’ 0-44’ 334’ 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
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Page 14: Dimensions
™ Dimensions 12X & 20X Models 6.93in 5.57in 6.65in 30X Model 8.98in 6.69in 7.12in Ver 2.0 12/06/2023... -
Page 15: Connection Guide
™ Connection Guide 1. To start your camera, please connect the power adapter to the DC-12V power connector port on the back of the camera, ensuring all connections are correct and secure. 2. The power indicator on the front panel of the camera will illuminate. 3. -
Page 16: Resolution Dial
™ System Select Resolution Dial Resolution Dial HDMI 1080p 60 1080p 60 1080p 50 1080p 50 1080i 60 1080i 60 1080i 50 1080i 50 1080p 30 1080p 30 720p 60 720p 60 1080p 29.97 1080p 29.97 1080in 59.94 1080i 59.94 1080p 29.97 1080p 29.97 720p 59.94... -
Page 17: About Dante Av-H
™ Dante AV-H™ When a Dante-enabled device is connected to an Dante enabled network, it will automatically: • Configure it’s IP address (Network must have a DHCP server) • Enable automatic discovery, advertising the Device Name, Channel Names, Number of Channels, Sample Rates, and Bit Depths to other Dante devices and software, such as Dante Controller. -
Page 18: Ir Remote Controller Guide
™ IR Remote Controller Guide Ver 2.0 12/06/2023... - Page 19 ™ 1. Standby Button Press this button to enter standby mode. Press it again to enter normal mode. Note: Power consumption in standby mode is approxinately half of the normal mode. 2. Number Keys Press to set or call preset camera position or input a number. Button Used predominantly when calling shortcuts.
- Page 20 ™ 11. # Button For multiple functions. Typically used when calling shortcuts 12. Multiple Function Buttons Function 1: Auto Tracking Control ▪ [F1]: Enable video-based auto-framing (nonfunctional) ▪ [F2]: Enable audio-based auto-tracking (nonfunctional) ▪ [F3]: Enable video-based auto-tracking ▪ [F4]: Disable auto-tracking Function 2: For setting camera IR address.
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Page 21: Shortcut Functions
™ Shortcut Functions [*] > [#] > [1]: Display OSD menu in English [*] > [#] > [3]: Display OSD menu in Chinese [*] > [#] > [4]: Show IP address [*] > [#] > [6]: Quickly restore the default settings [*] >... -
Page 22: On-Screen Display
™ On-Screen Display (Exposure) Mode: Full Auto, Manual, SAE, AAE, Bright Main Menu There are many ways to adjust the ExpCompMode: On, Off (Effective only in camera’s On-Screen Display (OSD) Menu. Full Auto mode). The following instructions will go over Exp-Comp: -7 ~ +7 (Effective only when the OSD Menu while using the included ExpCompMode is On). - Page 23 ™ Color Image Move the cursor to the “Color” option and press the [Enter] button to enter the Move the main menu cursor to [Image], Color page, as shown in the figure below. and press [HOME] key enter the Image page, as shown in the following figure.
- Page 24 ™ P / T / Z Setup Move the main menu cursor to [Focus], Move the main menu cursor to [Setup], and press [HOME] key enter the Focus and press [HOME] key enter the Setup page as shown in the following figure: page, as shown in the following figure.
- Page 25 ™ Baudrate: Baudrate control speed Options Video Mode: Configure assorted video output include: 2400, 4800, 9600, settings. 38400 SDI-3G Mode: Set the SDI level. Options include: Level-A, Level-B P_D_Address: Pelco-D protocol Video Output: Set the video output to address Options include: 0 ~ 254 SDI or HDMI.
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Page 26: Serial Communication Control
™ Serial Communication Guide RS-232 Interface Function IR OUT For Daisy Chain Control For Intial Connection Camera Windows DB-9 Camera Mini DIN 1. DTR 1. CD 1. DTR 1. DTR 2. DSR 2. RXD 2. DSR 2. DSR 3. TXD 3. -
Page 27: Rs-485 Interface
™ RS-485 Interface The left phoenix connector port is Positive (+) The right phoenix connector port is Negative (-) The camera can be controlled via RS-485, Half-duplex mode, with support for VISCA, Pelco-D, or Pelco-P protocol. The parameters of RS485 are as follows: RS-485 Communication Control Baud rate: 2400/4800/9600/38400;... -
Page 28: Network Connection
™ Network Connection Operating Environment • Operating System: Windows 7 / 8.1 / 10 / 11, Mac OS X, Linux, Android • Network Protocol: TCP/IP • Client PC: P4 / 128M RAM / 40G HDD / supported scaled graphics card, support for DirectX 8.0+. - Page 29 ™ Discovering your Network Info To discover your IP address range/scheme, Subnet Mask, Gateway, & First DNS, follow the instructions below for Windows or Mac OS. You may need to talk with your IT department to obtain this information. Windows 1.
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Page 30: Setting & Calling Presets
™ Setting & Calling Presets The PTZOptics Move 4K, the Move SE, and the Link 4K cameras all utilize the same newly up- graded camera presets system, and in this section, we will explain how to get the most out of presets and how to properly use them. - Page 31 ™ 5. Standard Presets: These presets can be assigned to any number between 1 and 254. 1. Begin by calling preset zero. (Tip: We recommend taking a screenshot of preset zero to help color match new presets or camera shots from different cameras. It can also be vary helpful to pull the camera’s video feed into live streaming software such as Vmix or OBS for viewing and comparision.
- Page 32 ™ Image Tab Default Settings Exposure Tab Default Settings Ver 2.0 12/06/2023...
- Page 33 ™ Color Tab Default Settings Focus Tab Default Settings 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
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Page 34: Web Ui
™ Web UI Accessing the Camera 1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser. 2. Enter the username and password into the login fields. Both the username and password are “admin” by default. You can change the login credentials on the System Settings page. Ver 2.0 12/06/2023... - Page 35 ™ Navigation Panel The Navigation Panel allows you to select the various control options for the camera. It can be collapsed to make more room within the user interface. You can load preconfigured profiles into the camera by selecting the desired profile from the Navigation Panel.
- Page 36 ™ Camera Settings The Camera Settings page gives you access to the Camera’s Video Feed, PTZ Control, OSD Menu, Preset Control, Speed Settings, Image Settings & Control Settings. All settings in the Image tab are also available in the camera’s menu. The settings are offered in the Web UI so you don’t have to open the Menu while the camera is in use.
- Page 37 ™ Image The Image > Image tab within the Camera Settings page allows you to adjust the camera’s Luminance, Saturation, Contrast, Sharpness, Hue, Inversion Mode, Image Orientation, 3D Noise Reduction, & Black and White Mode. ▪ You must hit the “Apply” button for these changes to take effect. ▪...
- Page 38 ™ Exposure The Advanced Image > Exposure tab within the Camera Settings page allows you to fine-tune the camera’s Exposure settings to ensure image clarity as well as ensure the images from multiple cameras match. ▪ You must click the “Apply” button to save the Exposure settings to the camera. ▪...
- Page 39 ™ Color The Advanced Image > Color tab within the Camera Settings page allows you to fine tune the camera’s white balance and color tint settings to adjust for lighting, as well as ensure images from multiple cameras match. ▪ You must click the “Apply”...
- Page 40 ™ Focus The Advanced Image > Focus tab within the Camera Settings page allows you to adjust the var- ious focus settings, including Auto Focus, Auto Focus Zone, Auto Focus Sensitivity, Focus Lock and Focus Limit. ▪ You must click the “Apply” button to save the Exposure settings to the camera. ▪...
- Page 41 ™ Control Mode The Control > Mode tab within the Camera Settings page allows you to toggle available camera modes, such as Auto Tracking, Tracking Box, Patrol Mode, Preset Freeze, Zoom Mode, Motion Sync & Tally Mode. ▪ Auto-Tracking: Select whether the camera automatically tracks the selected target Options include: On, Off ▪...
- Page 42 ™ Control Ports The Control > Ports tab on the Camera Settings page allows you to change the camera’s TCP, UDP & HTTP control ports. The Sony UDP Port can not be changed. ▪ You must click the “Apply” button to save the Ports to the camera. ▪...
- Page 43 ™ Audio Video Settings The Audio & Video Settings page accesses the Video Encoding Settings, IP Video Stream 1 / Stream 2 Encoding Settings & Audio Encoding Settings sections of the network video feeds. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
- Page 44 ™ Video Encoding Settings ▪ HDMI/SDI Output: Set either HDMI or SDI to output video (not simultaneous).Options include: HDMI, SDI ▪ Refresh Rate: Frequency adjustment for displays. Select the refresh rate for your region. Ŝ Options include: Dial Priority, 50Hz, 60Hz ▪...
- Page 45 ™ ▪ Audio Encoding Settings ▪ Enable Audio: Select whether Audio is included in the applicable video outputs. Ŝ Options include: On, Off, Dante AV-H ▪ Audio Encoding Protocol: ACC ▪ Sample Rate (kbps): Define the number of samples per second the audio utilizes. Ŝ...
- Page 46 ™ Streaming Settings The Streaming Settings page accesses the RTMP(S) Settings, SRT Settings, RTSP Settings Multicast Settings & ONVIF Settings sections. Ver 2.0 12/06/2023...
- Page 47 ™ • RTMP(S) Stream 1 & 2 Settings Ŝ RTMP(S) Stream URL: Define the RTMP Address of the CDN you wish to stream to. Ŝ RTMP(S) Stream Key: Define the stream key of the CDN you wish to stream to. Ŝ...
- Page 48 ™ Profile Settings The Profile Settings page gives you access to the Logo Upload, Profile Configuration, Quick Profiles, Custom CSS & Tutorial Mode sections. Ver 2.0 12/06/2023...
- Page 49 ™ • Logo Upload Ŝ Upload File: Browse your PC for an image file you’d like to upload to the camera’s web interface. The resolution of this logo should be 2500x1000 and PNG or JPG type file. • Profile Menu Ŝ...
- Page 50 ™ Network Settings The Network Settings page accesses the LAN Settings & NTP Settings sections. Ver 2.0 12/06/2023...
- Page 51 ™ • LAN Settings Ŝ IP Configuration Type: Select whether the camera automatically configured the network settings (DHCP) or whether you manually configure the network settings (Static). Ŝ IP Address: The IP address is a unique address the network uses to connect and configure the camera.
- Page 52 ™ MIDI Control The MIDI Control page accesses the PTZOptics MIDI Control, Control Mapping, Mass Command Edit & Information sections. The MIDI Control page can be reached by accessing the HTTPS version of the camera’s web interface. (https:/ /[Camera IP]/). The page must remain open for MIDI Control to function.
- Page 53 ™ • PTZOptics MIDI Control Ŝ MIDI Control: Toggle MIDI Control on or off. Ŝ MIDI Controller: Select a MIDI Controller currently connected to your PC. • Control Mapping Ŝ Command: What function you’d like the camera to perform. Ŝ Event: How you would like the trigger the command to be sent. Ŝ...
- Page 54 ™ Device Info The Device Info page accesses the Device Information Section. ▪ Device Information Ŝ Device ID: Define the camera’s Device ID to clearly designate which camera you are interacting with. The Device ID is displayed at the top left of the Navigation Panel and anything that queries the camera’s name.
- Page 55 ™ System Settings The System Settings page gives access to the HTTPS Settings, IR Remote Channel Selection, Access Settings, Firmware Check, Restore Default (Basic), Firmware Upload & Restore Default (Advanced) sections. ▪ HTTPS Settings Ŝ HTTPS Certificate: Upload a HTTPS Certificate from your computer. Ŝ...
- Page 56 ™ • Firmware Check Ŝ Mirrors: Define a server address for acquiring the latest PTZOptics firmware files. By default, the camera will query PTZOptics at https:/ /firmware.ptzoptics.com/ Ŝ Check Firmware Version: Check to see if your camera is running the latest firmware from the Firmware Update Server.
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Page 57: Photobooth Functionality
™ Photobooth Functionality The PTZOptics Move 4K / Link 4K can quickly take a series of four still image or video files. These image and video files are stored locally on the camera and can be retrieved with an HTTP-CGI command and a web browser. - Page 58 ™ Videos Use the command below to take a series of four videos. You can define the video length and delay (in seconds) between each video. http:/ /[Camera IP]/cgi-bin/booth.cgi?0&4&[delay]&video&[length] In this command, [delay] is how long the camera will wait before taking the next video, in seconds.
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Page 59: Serial & Ip Command List
™ PTZOptics Serial VISCA & VISCA over IP Command List Part 1: Camera Issued Commands ACK / Completion Messages Command Function Command Packet Comments z0 4y FF Returned when (y: Socket No.) the command is accepted. ACK / Completion Messages z0 5y FF Returned when Completion... - Page 60 ™ Part 2: PTZOptics Command List Command Function Command Comments Packet IF Clear Broadcast 8x 01 00 01 FF I/F Clear 8x 01 04 00 02 FF Power On/Off CAM_Power 8x 01 04 00 03 FF Stop 8x 01 04 07 00 FF Tele (Standard) 8x 01 04 07 02 FF Wide (Standard)
- Page 61 ™ Auto 8x 01 04 35 00 FF Normal Auto mode Indoor 8x 01 04 35 01 FF Indoor mode Outdoor 8x 01 04 35 02 FF Outdoor mode OnePush 8x 01 04 35 03 FF One Push White Balance mode CAM_WB Manual...
- Page 62 ™ Full Auto 8x 01 04 39 00 FF Automatic Exposure mode Manual 8x 01 04 39 03 FF Manual exposure mode Shutter Priority 8x 01 04 39 0A FF Shutter priority auto ex- CAM_AE posure mode Iris Priority 8x 01 04 39 0B FF Iris priority auto exposure mode Bright...
- Page 63 ™ 8x 01 04 3E 02 FF Exposure Compensation On / Off 8x 01 04 3E 03 FF Reset 8x 01 04 0E 00 FF Default ExpComp posi- tion CAM_ExpComp 8x 01 04 0E 02 FF ExpComp setting Down 8x 01 04 0E 03 FF DIrect 8x 01 04 4E 00 00 0p 0q pq: ExpComp position...
- Page 64 ™ CAM_ImageFreeze Freeze Image 8x 01 04 62 0p FF p: 2 ON; p: 3 OFF 8x 01 04 61 02 FF Image Flip Horizontal On CAM_LR_ Reverse / Off 8x 01 04 61 03 FF 8x 01 04 66 02 FF Image Flip Vertical On / CAM_PictureFlip 8x 01 04 66 03 FF...
- Page 65 ™ 8x 01 04 A4 00 FF Flip-H 8x 01 04 A4 01 FF Single Command for vid- CAM_Flip eo flip Flip-V 8x 01 04 A4 02 FF Flip-HV 8x 01 04 A4 03 FF CAM_SettingSave Save 8x 01 04 A5 10 FF Save Current Setting High 8x 01 04 A9 00 FF...
- Page 66 ™ PTZ Motion Sync 8x 0A 11 13 02 FF PTZ Motion Sync 8x 0A 11 13 03 FF CAM_PTZMotion Sync PTZ MS Upper 8x 0A 11 14 pq FF Speed Limit pq: Speed stage PTZ MS Lower 8x 2A 11 14 pq FF Speed Limit Toggle USB Au- 8x 2a 02 a0 04 0p FF...
- Page 67 ™ CAM_BGainIng 8x 09 04 44 FF y0 50 00 00 0p 0q pq: Blue Gain CAM_ColorTempIng y0 50 pq FF pq: ColorTemperature position CAM_RTuningInq 8x 09 04 12 FF 90 50 00 00 0p 0q pq: 0x00 ~ 0x14 CAM_BTuningInq 8x 09 04 13 FF 90 50 00 00 0p 0q...
- Page 68 ™ y0 50 02 FF CAM_ 8x 09 04 63 PictureEffectModeInq y0 50 04 FF B&W CAM_MemoryInq 8x 09 04 3F FF y0 50 0p FF p: Memory number last operated y0 50 02 FF CAM_LR_ReverseIng 8x 09 04 61 FF y0 50 03 FF y0 50 02 FF CAM_PictureFlipIng...
- Page 69 ™ 8x 09 11 13 FF 90 50 0p FF p: MotionSync setting 0: Off, 1: On CAM_ PTZMotionSyncInq 8x 09 11 14 FF 90 50 pq FF pq: Max MotionSync speed 00 (185) ~ 09 (230) 90 50 00 FF Stream 1 OFF;...
- Page 70 ™ CAM_OtherBlockIng 8x 09 7E 7E 02 FF y0 50 0p 0q 00 0r P.bit0: Power 1: On, 0: Off, 00 00 00 00 00 Q.bit2: LR Reverse: 1: On, 0: Off 00 00 00 00 FF R.bit3~0: Picture Effect Mode CAM_ 8x 09 7E 7E 03 FF y0 50 00 00 00 00 P: AF Sensitivity...
- Page 71 ™ Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 Query Tilt Position 0xFF Address 0x00 0x5B Value High Value Low Response Byte Byte Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 Query Zoom Position 0xFF Address 0x00 0x5D Value High Value Low Response...
- Page 72 ™ Starter HTTP Commands HTTP Commands are URL strings issuable through PTZOptics Joystick web user interfaces or by copying and pasting them directly into a web brower. Below is a list of HTTP commands to get you started that are best suited for pairing with one of our joysticks. Function Command Variable...
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Page 73: Troubleshooting
™ Maintenance and Troubleshooting Camera Maintenance 1. If the camera will not be used for a long time, power off the camera. 2. Use a soft cloth or lotion-free tissue to clean the camera body. 3. Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent. - Page 74 ™ Control • IR Remote controller does not control the camera 1. Does one of the four “Camera Select” buttons at the top of the remote light up when you press any of the buttons? If not, change the batteries in the remote. ■...
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