PTZ Optics PT12X-SE-GY-G3 User Manual
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PTZ Optics PT12X-SE-GY-G3 User Manual

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PTZOptics Move SE User Manual
MODEL No.
PT12X-SE-GY-G3, PT12X-SE-WH-G3
PT20X-SE-GY-G3, PT20X-SE-WH-G3
PT30X-SE-GY-G3, PT30X-SE-WH-G3

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Summary of Contents for PTZ Optics PT12X-SE-GY-G3

  • Page 1 Share Your Vision PTZOptics Move SE User Manual MODEL No. PT12X-SE-GY-G3, PT12X-SE-WH-G3 PT20X-SE-GY-G3, PT20X-SE-WH-G3 PT30X-SE-GY-G3, PT30X-SE-WH-G3...

  • Page 2: Table Of Contents

    ™ Preface ..........Precautions .

  • Page 3: Precautions

    ™ Preface Before installation and usage, please read the manual thoroughly. If you have any questions or issues with this process, please visit ptzoptics.com/where-to-buy/. Precautions ▪ Do not subject the camera to rain or moisture. ▪ Do not remove the cover. Removal of the cover will void the camera’s warranty and may cause an electric shock.

  • Page 4: Packing List

    ™ ▪ This is an FCC class-A product. In a domestic environemt, this camera may cause radio interference. In the event of radio interference, the user may be required to adequately mitigate it. ▪ Remote Control Battery Safety Information: ▪ Store batteries in a cool and dry place.

  • Page 5: Fcc Statement

    ™ ™ FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 6: Features

    ™ Features • Automatic Tracking Advanced algorithms to enable auto-tracking in various scenarios such as education, conferences, and live broadcasts. • 12X, 20X, 30X Optical Zoom Models High resolution 1080p telephoto lens in 12X, 20X, or 30X optical zoom. • HDMI 1.4 HDMI 1.4 can directly output 1080p uncompressed digital video.

  • Page 7: Ptz Features

    ™ New PTZ Camera Features • Camera Control Auto-Tracking with Extended Options: This feature lets the camera automatically follow a moving person in its view. The extended options include selecting where the camera will pick up the next target and selecting between multiple targets on the fly.
  • Page 8 ™ • Networking Simple Network Discovery: This is a feature that allows the camera to be easily discovered and connected to a network. PTZOptics cameras can now be found by simply entering http:/ /ptzoptics.local/ into any web-browser. The IP address can then easily be changed through the user interface. NTP for NDI sync: Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet- switched, variable-latency data networks.

  • Page 9: Technical Specifications

    ™ Technical Specifications PT12X-SE-GY-G3, PT12X-SE-WH-G3 Model PT20X-SE-GY-G3, PT20X-SE-WH-G3 PT30X-SE-GY-G3, PT30X-SE-WH-G3 Type PTZOptics Move SE Description PTZ camera with video auto tracking & HDMI, SDI, USB, NDI Upgradable & IP video outputs Resolution & Frame Rate HDMI / 3G-SDI: 1920x1080p 60/59.94/50/30/29.97/25,...
  • Page 10 ™ Video Signal Noise Reduction ≥55dB Horizontal Field of View (12X) ..6.9° ~ 72.5° (20X) ..3.4° ~ 60.7° (30X) ..2.3° ~ 60.7° Veritical Field of View (12X) ..3.9° ~ 44.8° (20X) ..1.9° ~ 34.1° (30X) ..1.28° ~ 34.1° Horizontal Rotation Range ±170°...
  • Page 11 ™ IP Video Specifications Video Compression H.264, H.265, MJPEG Video Stream First Stream, Second Stream First Stream Resolutions 1920x1080, 1280x720, 1024x576, 720x480, 720x408, 640x480, 640x360 Second Stream Resolutions 1280x720, 720x480, 720x408, 640x480, 640x360, 480x320, 320x240 Video Bitrate First Stream: 32kbps ~ 102400kbps Second Stream: 32kbps ~ 20480kbps Bit Rate Type Constant Bit Rate (CBR), Variable Bit Rate (VBR)
  • Page 12 ™ Communication Interface ▪ 1x 8-pin Mini DIN RS232 Input, Max distance: 98.5ft / 30m, Protocol: VISCA / Pelco-D / Pelco-P ▪ 1x 8-pin Mini DIN RS232 Output, Max distance: 98.5ft / 30m, Protocol: VISCA / Pelco-D / Pelco-P ▪ 1x 2-pin Phoenix port RS485 Input / Output, Max distance: 3,937ft / 1200m, Protocol: VISCA / Pelco-D / Pelco-P 4x IR Addresses, Max distance 30ft / 9m...
  • Page 13 ™ Tracking Distances Tracking Data Maximum Range Minimum Recommended Maximum Acquisition Range Pickup Range from Recommended at “Home” Position “Home” Position Tracking Range PT12X-MoveSE 0-25’ 60’ PT20X-MoveSE 0-25 100’ PT30X-MoveSE 0-25’ 120’ 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...

  • Page 14: Dimensions

    ™ Dimensions 6.5in 5.6in 6.7in Ver 2.0 09/06/2023...

  • Page 15: Connection Guide

    ™ Connection Guide 1. To start your camera, please connect the power adapter to the DC-12V power connector port on the back of the camera, ensuring all connections are correct and secure. 2. The power indicator on the front panel of the camera will illuminate. 3.

  • Page 16: Resolution Dial

    ™ System Select Resolution Dial Resolution Dial HDMI 1080p 60 1080p 30 1080p 50 1080p 30 1080p 30 1080p 59.94 1080p 30 1080p 30 720p 60 1080p 29.97 720p 50 1080p 30 1080p 30 1080p 30 1080p 25 1080p 30 Ver 2.0 09/06/2023...

  • Page 17: Upgrading Your Move Se To Ndi

    ™ Move SE NDI Licensing Activation To apply a NewTek NDI®|HX License to your PTZOptics Move SE camera, please follow these instructions. 1. Begin by following the link below. https:/ /ndi.video/tools/ndi-core-suite/ On the right-hand side of the page, click the “download” button corresponding with your operating system (Mac or Windows).
  • Page 18 ™ 6. In the drop-down tab, you should see an option titled, “PTZOptics Camera.” Select it. 7. Once selected, you will be prompted with the window shown below: 8. Click the “register” button found in the bottom right corner. 9. If you already have a license key you can enter your license key and click “enable NDI®|HX.”...

  • Page 19: Ir Remote Controller Guide

    ™ IR Remote Controller Guide 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 20 ™ 1. Standby Button Press this button to enter standby mode. Press it again to enter normal mode. Note: Power consumption in standby mode is approxinately half of the normal mode. 2. Number Keys Press to set or call preset camera position or input a number. Button Used predominantly when calling shortcuts.
  • Page 21 ™ 11. # Button For multiple functions. Typically used when calling shortcuts 12. Multiple Function Buttons Function 1: Auto Tracking Control ▪ [F1]: Enable video-based auto-framing (nonfunctional) ▪ [F2]: Enable audio-based auto-tracking (nonfunctional) ▪ [F3]: Enable video-based auto-tracking ▪ [F4]: Disable auto-tracking Function 2: For setting camera IR address.

  • Page 22: Shortcut Functions

    ™ Shortcut Functions [*] > [#] > [1]: Display OSD menu in English [*] > [#] > [3]: Display OSD menu in Chinese [*] > [#] > [4]: Show IP address [*] > [#] > [6]: Quickly restore the default settings [*] >...

  • Page 23: On-Screen Display

    ™ On-Screen Display (Exposure) Mode: Full Auto, Manual, SAE (Shutter Automatic Exposure), AAE Main Menu (Aperture Automatic Exposure), Bright There are many ways to adjust the camera’s On-Screen Display (OSD) Menu. ExpCompMode: On, Off (Effective only in The following instructions will go over Full Auto mode).
  • Page 24 ™ Color Image Move the cursor to the “Color” option Move the main menu cursor to [Image], and press the [Home] button to enter the and press [HOME] button enter the Color page, as shown in the figure below. Image page, as shown in the following figure.
  • Page 25 ™ P / T / Z Setup Move the main menu cursor to [P/T/Z], and press [HOME] button enter the page as shown in the following figure: Setup Language English P/T/Z Video Setting D-Zoom Limit Audio Setting Speed By Zoom Focus Setting L/R Set USB Setting...
  • Page 26 ™ USB Setting: Other Setting: Auto Inversion: On or Off H264 Enable: Off, On Preset Tour: On or Off: Turn this mode on to USB Mode: Bulk, ISOC have the camera cycle through all of it’s set UVC Standby Mode: Off, On presets excluding preset zero.

  • Page 27: Serial Communication Control

    ™ Serial Communication Control RS-232 Interface Function IR OUT For Daisy Chain Control For Intial Connection Camera Windows DB-9 Camera Mini DIN 1. DTR 1. CD 1. DTR 1. DTR 2. DSR 2. RXD 2. DSR 2. DSR 3. TXD 3.

  • Page 28: Rs-485 Interface

    ™ RS-485 Interface The left phoenix connector port is Positive (+) The right phoenix connector port is Negative (-) The camera can be controlled via RS-485, Half-duplex mode, with support for VISCA, Pelco-D, or Pelco-P protocol. The parameters of RS485 are as follows: RS-485 Communication Control Baud rate: 2400/4800/9600/38400;...

  • Page 29: Network Connection

    ™ Network Connection Operating Environment • Operating System: Windows 7 / 8.1 / 10 / 11, Mac OS X, Linux, Android • Network Protocol: TCP/IP • Client PC: P4 / 128M RAM / 40G HDD / supported scaled graphics card, support for DirectX 8.0+.
  • Page 30 ™ Discovering your Network Info To discover your IP address range/scheme, Subnet Mask, Gateway, & First DNS, follow the instructions below for Windows or Mac OS. You may need to talk with your IT department to obtain this information. Windows 1.

  • Page 31: Setting & Calling Presets

    ™ Setting & Calling Presets The PTZOptics Move 4K, the Move SE, and the Link 4K cameras all utilize the same newly up- graded camera presets system, and in this section, we will explain how to get the most out of presets and how to properly use them.
  • Page 32 ™ 5. Standard Presets: These presets can be assigned to any number between 1 and 254. 1. Begin by calling preset zero. (Tip: We recommend taking a screenshot of preset zero to help color match new presets or camera shots from different cameras. It can also be vary helpful to pull the camera’s video feed into live streaming software such as Vmix or OBS for viewing and comparision.
  • Page 33 ™ Image Tab Default Settings Exposure Tab Default Settings 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 34 ™ Color Tab Default Settings Focus Tab Default Settings Ver 2.0 09/06/2023...

  • Page 35: Web Ui

    ™ Web UI Accessing the Camera 1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser. 2. Enter the username and password into the login fields. Both the username and password are “admin” by default. You can change the login credentials on the System Settings page. 534 Trestle Place Downingtown, PA, 19335 USA ·...
  • Page 36 ™ Navigation Panel The Navigation Panel allows you to select the various control options for the camera. It can be collapsed to make more room within the user interface. You can load preconfigured profiles into the camera by selecting the desired profile from the Navigation Panel.
  • Page 37 ™ Camera Settings The Camera Settings page gives you access to the Camera’s Video Feed, PTZ Control, OSD Menu, Preset Control, Speed Settings, Image Settings & Control Settings. All settings in the Image tab are also available in the camera’s menu. The settings are offered in the Web UI so you don’t have to open the Menu while the camera is in use.
  • Page 38 ™ Image Settings The Image > Image tab within the Camera Settings page allows you to adjust the camera’s Luminance, Saturation, Contrast, Sharpness, Hue. ▪ You must hit the “Apply” button for these changes to take effect. ▪ The “Default” button will revert the Image settings to factory default. ▪...
  • Page 39 ™ Image - Exposure The Exposure tab allows you to fine-tune the camera’s Exposure settings to ensure image clarity as well as ensure the images from multiple cameras match. Exposure modes include, Auto, Manual, SAE (Shutter Automatic Exposure), AAE (Aperture Automatic Exposure), and Bright. ▪...
  • Page 40 ™ ▪ The “Default” button will revert the Exposure settings to factory default, as shown in the image above. Image - Color The Color tab within the Camera Settings page allows you to fine tune the camera’s white balance Red Gain Tuning and Blue Gain Tuning settings to adjust for lighting, as well as ensure images from multiple cameras match.
  • Page 41 ™ Image - Focus The Focus tab within the Camera Settings page allows you to adjust the various focus settings, in- cluding Auto Focus, Auto Focus Zone, Auto Focus Sensitivity, Focus Lock, Focus Limit, Furthest Position, and Nearest Position. ▪ You must click the “Apply”...
  • Page 42 ™ Image - Advanced This tab includes the following features: • Inversion Mode: Choose from Auto or Off • Image Orientation: Flip the camera image, Mirror the camera image, or Flip & Mirror the camera image. • B&W Mode: Toggle On or Off •...
  • Page 43 ™ Control - Tracking Using this tab, you can toggle auto-tracking on or off and manange the tracking features. ▪ Tracking Options: In the current UI version, while tracking is enabled, the camera has a default tracking delay of 1 second. ▪...
  • Page 44 ™ Control - Mode The Control > Mode tab allows you to toggle available camera control modes. ▪ Preset Tour: On or OFF: Turn this mode on to have the camera cycle through all of it’s set pre- sets, excluding preset zero. ▪...
  • Page 45 ™ Control - Ports The Control > Ports tab on the Camera Settings page allows you to change the camera’s TCP, UDP & HTTP control ports. The Sony UDP Port can not be changed. ▪ You must click the “Apply” button to save the Ports to the camera. ▪...
  • Page 46 ™ Audio & Video Settings The Audio & Video Settings page accesses the Video Encoding Settings, IP Video Stream 1 / Stream 2 Encoding Settings & Audio Encoding Settings sections of the network video feeds. Ver 2.0 09/06/2023...
  • Page 47 ™ Video Encoding Settings: ▪ Video Outputs: This drop down tab selects the simultaneous video output arrangement. Choose from: [USB, IP] , [USB, IP, HDMI-SDI @ 30fps] , [USB, HDMI-SDI] , or [HDMI-SDI, IP] ▪ Refresh Rate: Frequency adjustment for displays. Select the refresh rate for your region. Ŝ...
  • Page 48 ™ ▪ Audio Encoding Settings ▪ Enable Audio: Select whether Audio is included in the applicable video outputs. Ŝ Options include: On, Off ▪ Audio Encoding Protocol: AAC (Advanced Audio Coding) ▪ Sample Rate (kbps): Define the number of samples per second the audio utilizes. Ŝ...
  • Page 49 ™ Streaming Settings The Streaming Settings page accesses the RTMP(S) Settings, SRT Settings, RTSP Settings Multicast Settings & ONVIF Settings sections. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 50 ™ • RTMP(S) Stream 1 & 2 Settings Ŝ RTMP(S) Stream URL: Define the RTMP(S) Address of the CDN (Content Delivery Network) you wish to stream to. Ŝ RTMP(S) Stream Key: Define the stream key of the CDN you wish to stream to. Ŝ...
  • Page 51 ™ Profile Settings The Profile Settings page gives you access to the Logo Upload, Profile Configuration, Quick Profiles, Custom CSS & Tutorial Mode sections. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 52 ™ • Logo Upload Ŝ Upload File: Browse your PC for an image file you’d like to upload to the camera’s web interface. The resolution of this logo should be 2500x1000 and PNG or JPG type file. • Profile Menu Ŝ...
  • Page 53 ™ Network Settings The Network Settings page accesses the LAN Settings & NTP Settings sections. 534 Trestle Place Downingtown, PA, 19335 USA · Tel: +1(484)593-2247 · Email: support@ptzoptics.com...
  • Page 54 ™ • LAN Settings Ŝ IP Configuration Type: Select whether the camera automatically configured the network settings (DHCP) or whether you manually configure the network settings (Static). Ŝ IP Address: The IP address is a unique address the network uses to connect and configure the camera.
  • Page 55 ™ NDI Settings Configure the camera’s NDI Settings. (Note: These settings are not available by default. They can be used only if you’ve applied an NDI license to your Move SE camera.) Ŝ NDI Local Device Name: The name you assign to your NDI device. Ŝ...
  • Page 56 ™ MIDI Control The MIDI Control page accesses the PTZOptics MIDI Control, Control Mapping, Mass Command Edit & Information sections. The MIDI Control page can be reached by accessing the HTTPS version of the camera’s web interface. (https:/ /[Camera IP]/). The page must remain open for MIDI Control to function.
  • Page 57 ™ • PTZOptics MIDI Control Ŝ MIDI Control: Toggle MIDI Control on or off. Ŝ MIDI Controller: Select a MIDI Controller currently connected to your PC. • Control Mapping Ŝ Command: What function you’d like the camera to perform. Ŝ Event: How you would like the trigger the command to be sent. Ŝ...
  • Page 58 ™ Device Info The Device Info page accesses the Device Information Section. ▪ Device Information Ŝ Device ID: Define the camera’s Device ID to clearly designate which camera you are interacting with. The Device ID is displayed at the top left of the Navigation Panel and anything that queries the camera’s name.
  • Page 59 ™ System Settings The System Settings page gives access to the HTTPS Settings, IR Remote Channel Selection, Access Settings, Firmware Check, Restore Default (Basic), Firmware Upload & Restore Default (Advanced) sections. ▪ HTTPS Settings Ŝ HTTPS Certificate: Upload a HTTPS Certificate from your computer. ▪...
  • Page 60 ™ • Firmware Check Ŝ Mirrors: Define a server address for acquiring the latest PTZOptics firmware files. By default, the camera will query PTZOptics at https:/ /firmware.ptzoptics.com/ Ŝ Check Firmware Version: Check to see if your camera is running the latest firmware from the Firmware Update Server.

  • Page 61: Serial & Ip Command List

    ™ PTZOptics Serial VISCA & VISCA over IP Command List Part 1: Camera Issued Commands ACK / Completion Messages Command Function Command Packet Comments z0 4y FF Returned when (y: Socket No.) the command is accepted. ACK / Completion Messages z0 5y FF Returned when Completion...
  • Page 62 ™ Part 2: PTZOptics Command List Command Comments Packet IF Clear Broadcast 8x 01 00 01 FF I/F Clear 8x 01 04 00 02 FF Power On/Off CAM_Power 8x 01 04 00 03 FF Stop 8x 01 04 07 00 FF Tele (Standard) 8x 01 04 07 02 FF Wide (Standard)
  • Page 63 ™ Auto 8x 01 04 35 00 FF Normal Auto mode Indoor 8x 01 04 35 01 FF Indoor mode Outdoor 8x 01 04 35 02 FF Outdoor mode OnePush 8x 01 04 35 03 FF One Push White Balance mode CAM_WB Manual...
  • Page 64 ™ Full Auto 8x 01 04 39 00 FF Automatic Exposure mode Manual 8x 01 04 39 03 FF Manual exposure mode Shutter Priority 8x 01 04 39 0A FF Shutter priority auto ex- CAM_AE posure mode Iris Priority 8x 01 04 39 0B FF Iris priority auto exposure mode Bright...
  • Page 65 ™ 8x 01 04 3E 02 FF Exposure Compensation On / Off 8x 01 04 3E 03 FF Reset 8x 01 04 0E 00 FF Default ExpComp posi- tion CAM_ExpComp 8x 01 04 0E 02 FF ExpComp setting Down 8x 01 04 0E 03 FF DIrect 8x 01 04 4E 00 00 0p 0q pq: ExpComp position...
  • Page 66 ™ CAM_ImageFreeze Freeze Image 8x 01 04 62 0p FF p: 2 ON; p: 3 OFF 8x 01 04 61 02 FF Image Flip Horizontal On CAM_LR_ Reverse / Off 8x 01 04 61 03 FF 8x 01 04 66 02 FF Image Flip Vertical On / CAM_PictureFlip 8x 01 04 66 03 FF...
  • Page 67 ™ 8x 01 04 A4 00 FF Flip-H 8x 01 04 A4 01 FF Single Command for vid- CAM_Flip eo flip Flip-V 8x 01 04 A4 02 FF Flip-HV 8x 01 04 A4 03 FF CAM_SettingSave Save 8x 01 04 A5 10 FF Save Current Setting High 8x 01 04 A9 00 FF...
  • Page 68 ™ PTZ Motion Sync 8x 0A 11 13 02 FF PTZ Motion Sync 8x 0A 11 13 03 FF CAM_PTZMotion Sync PTZ MS Upper 8x 0A 11 14 pq FF Speed Limit pq: Speed stage PTZ MS Lower 8x 2A 11 14 pq FF Speed Limit Toggle USB Au- 8x 2a 02 a0 04 0p FF...
  • Page 69 ™ CAM_BGainIng 8x 09 04 44 FF y0 50 00 00 0p 0q pq: Blue Gain CAM_ColorTempIng y0 50 pq FF pq: ColorTemperature position CAM_RTuningInq 8x 09 04 12 FF 90 50 00 00 0p 0q pq: 0x00 ~ 0x14 CAM_BTuningInq 8x 09 04 13 FF 90 50 00 00 0p 0q...
  • Page 70 ™ y0 50 02 FF CAM_ 8x 09 04 63 PictureEffectModeInq y0 50 04 FF B&W CAM_MemoryInq 8x 09 04 3F FF y0 50 0p FF p: Memory number last operated y0 50 02 FF CAM_LR_ReverseIng 8x 09 04 61 FF y0 50 03 FF y0 50 02 FF CAM_PictureFlipIng...
  • Page 71 ™ 8x 09 11 13 FF 90 50 0p FF p: MotionSync setting 0: Off, 1: On CAM_ PTZMotionSyncInq 8x 09 11 14 FF 90 50 pq FF pq: Max MotionSync speed 00 (185) ~ 09 (230) 90 50 00 FF Stream 1 OFF;...
  • Page 72 ™ CAM_OtherBlockIng 8x 09 7E 7E 02 FF y0 50 0p 0q 00 0r P.bit0: Power 1: On, 0: Off, 00 00 00 00 00 Q.bit2: LR Reverse: 1: On, 0: Off 00 00 00 00 FF R.bit3~0: Picture Effect Mode CAM_ 8x 09 7E 7E 03 FF y0 50 00 00 00 00 P: AF Sensitivity...
  • Page 73 ™ Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 Query Tilt Position 0xFF Address 0x00 0x5B Value High Value Low Response Byte Byte Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 Query Zoom Position 0xFF Address 0x00 0x5D Value High Value Low Response...

  • Page 74: Troubleshooting

    ™ Maintenance and Troubleshooting Camera Maintenance 1. If the camera will not be used for a long time, power off the camera. 2. Use a soft cloth or lotion-free tissue to clean the camera body. 3. Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent.
  • Page 75 ™ Control • IR Remote controller does not control the camera 1. Does one of the four “Camera Select” buttons at the top of the remote light up when you press any of the buttons? ■ If not, change the batteries in the remote. 2.

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