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PTZOptics EPTZ ZCAM G2
User Manual
Model No: PTEPTZ-ZCAM-G2
V1.3
(English)
Please check PTZOPTICS.com for the most up to date version of this document
Rev 1.3 10/20

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  • Page 1 PTZOptics EPTZ ZCAM G2 User Manual Model No: PTEPTZ-ZCAM-G2 V1.3 (English) Please check PTZOPTICS.com for the most up to date version of this document Rev 1.3 10/20...
  • Page 2 Preface Thank you for purchasing a PTZOptics Camera. This manual introduces the function, installation and operation of the camera. Prior to installation and usage, please read the manual thoroughly. Precautions This product can only be used in the specified conditions in order to avoid any damage to the camera: •...
  • Page 3: Table Of Contents

    Table of Contents Supplied Accessories……………………………………………………………………………………………………. Notes……………………………………………………………………………………………………………………... 1 Features………………………………………………………………………………………………………………….. Back of the Camera……………………………………………………………………………………………………… Serial Communication Control…………………………………………………………………………………………... 5 VISCA Command List…………………………………………………………………………………………………… 6 Menu Settings……………………………………………………………………………………………………………. 7 Exposure……………………………………………………………………………………………………………. Color………………………………………………………………………………………………………………... Image……………………………………………………………………………………………………………….. Noise Reduction……………………………………………………………………………………………………. Setting………………………………………………………………………………………………………………. 23 Information…………………………………………………………………………………………………………. Restore Default……………………………………………………………………………………………………... 23 Network Connection……………………………………………………………………………………………………... 24 Setting up a Network Video Stream………………………………………………………………………………………...
  • Page 4: Supplied Accessories

    Supplied Accessories When you unpack your camera, check that all the supplied accessories are included: ⚫ Camera ......... 1 ⚫ AC Power Adaptor ....1 ⚫ PoE Splitter ......1 ⚫ Quick Start Guide ....1 Notes ⚫ Electrical Safety Installation and operation must be in accordance with national and local electric safety standards.
  • Page 5: Features

    Features • Image Sensor Panasonic 1/2.5” inch HD CMOS Sensor Full 1920x1080p HD Resolutions up to 30 frames per second 2D & 3D noise reduction with our latest “low noise CMOS sensor” 0.5 Lux @ F1.8 AGC ON 104° Field of View •...
  • Page 6 Product Specifications Model PTEPTZ-ZCAM-G2 Type PTZOptics 3G-SDI HD 1080p Camera Features Video System 1080p-30/25, 720p-30/25 Sensor Panasonic 1/2.5", CMOS, Effective Pixels: 8.51M Scanning Mode Progressive Lens F=2.5mm, F1.8 – F2.8 Minimal Illumination 0.5 Lux (@F1.8, AGC ON) Shutter 1/30s - 1/10000s White Balance Auto, Indoor, Outdoor, One-Push, Manual, VAR Backlight Compensation...
  • Page 7 320x180 32Kbps ~ 102400Kbps Video Bit Rate Bit Rate Type Variable Rate, Fixed Rate 50Hz: 1fps ~ 25fps, 60Hz: 1fps ~ 30fps Frame Rate Audio Compression 48Kbps, 64Kbps, 96Kbps, 128Kbps Audio Bit Rate Support Protocols TCP/IP, HTTP, RTSP, RTMP, DHCP, Multicast, etc. General Specifications Power Connector JEITA type (DC IN 12V) or RJ45 via PoE 802.3af*...
  • Page 8: Back Of The Camera

    Back of the Camera 1. DC12V Power Jack 5. RJ45 Network Connection 2. USB 2.0 connection (Future use) 6. Power LED Indicator 3. Phoenix Connector (RS485 & audio) 7. 3G-SDI Video Output 2 (EPTZ View) 4. Menu Navigation Buttons 8. 3G-SDI Video Output 1 (Full View) Note: For a high quality and reliable SDI signal we recommend utilizing the included PoE Splitter when powering via PoE.
  • Page 9: Serial Communication Control

    Serial Communication Control In default working mode, the camera is able to connect to a VISCA controller with an RS485 serial interface. ➢ RS485 Communication Control The camera can be controlled via RS485, Half-duplex mode, with support for VISCA, Pelco-D or Pelco-P protocol. The parameters of RS485 are as follows: Baud rate: 2400, 4800 or 9600 bps.
  • Page 10: Visca Command List

    VISCA Command List Part 1: Camera-Issued Messages ACK/Completion Message Function Command Command Packet Comments z0 4y FF Returned when the command is accepted. ACK/Completion (y: Socket No.) Messages z0 5y FF Completion Returned when the command has been executed. (y: Socket No.) Error Messages Function Command...
  • Page 11 Part 2: VISCA Command List Command Function Command Packet Comments 8x 01 04 00 02 FF CAM_Power Power ON/OFF 8x 01 04 00 03 FF Stop 8x 01 04 07 00 FF Tele (Standard) 8x 01 04 07 02 FF Wide (Standard) 8x 01 04 07 03 FF CAM_Zoom...
  • Page 12 pq: Color Temperature position 0x00: 2500K ~ Direct 8x 01 04 20 0p 0q FF 0x37: 8000K Full Auto 8x 01 04 39 00 FF Automatic Exposure mode Manual 8x 01 04 39 03 FF Manual Control mode CAM_AE Shutter priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode Iris priority...
  • Page 13 8x 01 06 01 VV WW 03 01 FF Down 8x 01 06 01 VV WW 03 02 FF Left 8x 01 06 01 VV WW 01 03 FF Right 8x 01 06 01 VV WW 02 03 FF Upleft 8x 01 06 01 VV WW 01 01 FF VV: Pan speed 0x01 (low speed) to 0x18 (high Upright...
  • Page 14 High 8x 0B 01 01 FF Medium 8x 0B 01 02 FF CAM_NDIMode 8x 0B 01 03 FF 8x 0B 01 04 FF CAM_MulticastMode Multicast Mode 8x 0B 01 23 0p FF p=1: On, p=2: Off PTZ Motion Sync On 8x 0A 11 13 02 FF CAM_PTZMotionSync PTZ Motion Sync Off...
  • Page 15 CAM_ExpCompPosI 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position CAM_BacklightMode y0 50 02 FF 8x 09 04 33 FF y0 50 03 FF CAM_Nosise2DMode y0 50 02 FF Auto Noise 2D 8x 09 04 50 FF y0 50 03 FF Manual Noise 3D CAM_Nosise2DLevel...
  • Page 16 p: Color Hue setting 0h (− 14 degrees) to Eh ( +14 CAM_ColorHueInq 8x 09 04 4F FF y0 50 00 00 00 0p FF degrees y0 50 00 FF High CAM_AWBSensitivit 8x 09 04 A9 FF y0 50 01 FF Normal yInq y0 50 02 FF...
  • Page 17 Part 4: VISCA over IP Command List Command Function Command Packet Comments 81 01 04 00 02 FF CAM_Power Power ON/OFF 81 01 04 00 03 FF Stop 81 01 04 07 00 FF Tele (Standard) 81 01 04 07 02 FF Wide (Standard) 81 01 04 07 03 FF CAM_Zoom...
  • Page 18 pq: Color Temperature position 0x00: 2500K ~ Direct 81 01 04 20 0p 0q FF 0x37: 8000K Full Auto 81 01 04 39 00 FF Automatic Exposure mode Manual 81 01 04 39 03 FF Manual Control mode CAM_AE Shutter priority 81 01 04 39 0A FF Shutter Priority Automatic Exposure mode Iris priority...
  • Page 19 81 01 06 01 VV WW 03 01 FF Down 81 01 06 01 VV WW 03 02 FF Left 81 01 06 01 VV WW 01 03 FF Right 81 01 06 01 VV WW 02 03 FF Upleft 81 01 06 01 VV WW 01 01 FF VV: Pan speed 0x01 (low speed) to 0x18 (high Upright...
  • Page 20 High 81 0B 01 01 FF Medium 81 0B 01 02 FF CAM_NDIMode 81 0B 01 03 FF 81 0B 01 04 FF CAM_MulticastMode Multicast Mode 81 0B 01 23 0p FF p=1: On, p=2: Off PTZ Motion Sync On 81 0A 11 13 02 FF CAM_PTZMotionSync PTZ Motion Sync Off...
  • Page 21 CAM_ExpCompPosI 81 09 04 4E FF 90 50 00 00 0p 0q FF pq: ExpComp Position CAM_BacklightMode 90 50 02 FF 81 09 04 33 FF 90 50 03 FF CAM_Nosise2DMode 90 50 02 FF Auto Noise 2D 81 09 04 50 FF 90 50 03 FF Manual Noise 3D CAM_Nosise2DLevel...
  • Page 22 p: Color Hue setting 0h (− 14 degrees) to Eh ( +14 CAM_ColorHueInq 81 09 04 4F FF 90 50 00 00 00 0p FF degrees 90 50 00 FF High CAM_AWBSensitivit 81 09 04 A9 FF 90 50 01 FF Normal yInq 90 50 02 FF...
  • Page 23 Part 7: Pelco-P Protocol Command List Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8 0xA0 Address 0x00 0x08 Pan Speed Tilt Speed 0xAF Down 0xA0 Address 0x00 0x10 Pan Speed Tilt Speed 0xAF Left 0xA0 Address 0x00 0x04 Pan Speed Tilt Speed 0xAF Right...
  • Page 24: Menu Settings

    Menu Settings EXPOSURE Mode Auto 1. MENU ExpCompMode Press [MENU] button to display the On Screen Display Gain Limit Menu on the normal screen, using arrow button to move the Meter Average cursor to the item to be set. Press the [HOME] button to Backlight enter the corresponding sub-menu.
  • Page 25: Image

    3. COLOR 4. IMAGE Move the main menu cursor to [COLOR], and press the Move the main menu cursor to [IMAGE], and press the [HOME] key to enter the color page, as shown in the [HOME] key to enter the image page, as shown in the following figure.
  • Page 26: Setting

    Visca Addr: Optional items: 1-7. NOISE REDUCTION Baudrate: Optional items: 2400, 4800, 9600, 19200, & NR2D-Level Close 38400. NR3D-Level 2 Video Format: Optional Items: 720p60, 1080i60, 1080p60, 1080p30 Select Item EPTZ: Optional Items: On & Off Change Value Zoom Limit: Optional Items: 1.5x, 2x, 3x, 4x, & 8x [Menu] Back NR2D Level: 2D noise reduction, optional items: Close, 7.
  • Page 27: Network Connection

    Restore: Confirm restore factory settings, optional items: RESTORE DEFAULT Yes, No. Restore? Note: Press [HOME] button to confirm, all parameter restore default, include IR Remote address and VISCA address. Change Value [Home] OK [Menu] Back Network Connection 1. Operating Environment Operating System: Windows 2000/2003/XP/Vista/7/8.1/10 Network Protocol: TCP/IP Client PC: P4 / 128M RAM / 40GHD / support for scaled graphics card, support for DirectX8.0 or more advanced version.
  • Page 28: Setting Up A Network Video Stream

    Setting up a Network Video Stream 1. The first thing you are going to want to do to get your camera up and streaming on your network is to connect your camera to power, an active network port on your network, and finally, power on the camera. 2.
  • Page 29 6. After assigning an IP address to the camera, you can reach the Web Interface by typing in the camera’s IP address into a web browser. To log in, type in “admin” into the username and password fields. From the Web Interface, you have two (2) ways to view the video feed. a.
  • Page 30: Additional Network Info

    Additional Network Info Discovering your Network IP range You can discover the IP range of your network by using the Command Prompt for Windows, or the Terminal app for Macs and following the steps below. Windows 1. Type “CMD” into the search bar in the start menu. 2.
  • Page 31: Camera Web Interface

    Camera Web Interface The Web Interface allows you to control the camera, view the video feed, and adjust many of the camera’s settings. Menu The Menu allows you to traverse the Web Interface. By default, the “Live” option is selected. Live This tab allows you to view the video feed of the camera.
  • Page 32: Video

    Video VENC Enable: Enable / Disable Network Video Encoding HDVLC: Enable / Disable High-Level Data Link Control Video Format: Supports 50Hz (PAL), 60Hz (NTSC), & OSD formats. Encode Level: Supports baseline, mainprofile, highprofile, & svc-t. EPTZ: Enable / Disable Electronic Pan / Tilt / Zoom NDI Preset: Supports Off, Medium, &...
  • Page 33: Image

    Image Brightness: Brightness slider. Default: 7 Saturation: Saturation slider. Default: 3 Contrast: Contrast slider. Default 7 Sharpness: Sharpness slider. Default: 1 Hue: Hue slider. Default: 7 Flip & Mirror: Check the Flip and/or Mirror buttons to rotate the image accordingly. Audio Audio Switch: Enable / Disable audio embedding Audio Type: AAC...
  • Page 34: Network

    Network LAN Settings: The Lan Settings section allows you to adjust the IP parameters of the camera. The default IP address of the camera is 192.168.100.99. You cannot change the MAC address. IP Configuration Type: Fixed IP Address (Static) & Dynamic IP Address (DHCP). IP Address: Camera’s IP address.
  • Page 35 Subnet Mask: Network Subnet Mask. Gateway: Network Gateway. DNS Address: Network Domain Name Server address. MAC Address: The camera’s MAC address. Apply & Cancel Buttons: Apply or cancel the changes made to the LAN Settings section. Port Settings: The Port Settings section allows you to adjust the network ports of the camera. HTTP Port: This port is used for HTTP-CGI control, and for the web application.
  • Page 36: Information

    NTP Time Sync: Enable / Disable NTP Time Sync Server Address: Text field for NTP server. Time Interval: Adjust the Time Interval in minutes. Default: 1440 Main Time Show: Enable / Disable Main Time Position: Main Time position Sub Time Show: Enable / Disable Sub Time Position: Sub Time position Apply &...
  • Page 37 [Action]: ZOOMIN, ZOOMOUT, ZOOMSTOP [Zoom Speed]: 1 (Slowest) – 7 (Fastest) Focus Control http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[Action]&[Focus Speed] [Action]: FOCUSIN, FOCUSOUT, FOCUSSTOP [Focus Speed]: 1 (Slowest) – 7 (Fastest) Focus Lock Control http://[Camera IP]/cgi-bin/param.cgi?ptzcmd&[Action]_mfocus [Action]: LOCK, UNLOCK Preset Control http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[Action]&[Position Number] [Action]: POSSET, POSCALL [Position Number]: 0 –...
  • Page 38 OSD Menu Navigation Control http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[Action] [Action]: UP, DOWN, LEFT, RIGHT OSD Menu Selection Control http://[Camera IP]/cgi-bin/param.cgi?navigate_mode&[Mode] [Mode]: CONFIRM, OSD_BACK HTTP-CGI – Image Adjustment Image Settings Control http://[Camera IP]/cgi-bin/param.cgi?post_image_value&[Mode]&[Level] [Mode]: BRIGHT, SATURATION, CONTRAST, SHARPNESS, HUE [Level]: 0 - 14 Image Orientation Control http://[Camera IP]/cgi-bin/param.cgi?post_image_value&[Mode]&[State] [Mode]: FLIP, MIRROR [State]: 1 (Flip / Mirror), 0 (Default)
  • Page 39: Photobooth Functionality

    Photobooth Functionality Your PTZOptics camera can quickly and easily take a series of four (4) still image or video files that are stored on the camera and made accessible with a standard web browser on the same network. Photos You have two (2) options to initiate a series of four (4) still images being captured… You can enter the following HTTP string into any web browser on the same network as the camera to initiate a series of four (4) still images.
  • Page 40 second delay between four (4) ten (10) second videos being captured. To retrieve your series of four (4) videos, you will need to open a standard web browser with network access to the camera and use the following HTTP strings to retrieve the still image files as desired. Video 1: http://[Camera IP]/video1.mp4 Video 2: http://[Camera IP]/video2.mp4 Video 3: http://[Camera IP]/video3.mp4...
  • Page 41: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Camera Maintenance ⚫ If the camera will not be used for a long time, please turn off the power switch. ⚫ Use a soft cloth or lotion-free tissue to clean the camera body. ⚫ Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent. Do not use any type of solvent or harsh detergent, which may damage the surface.
  • Page 42 Control ⚫ Serial communication does not control the camera Make sure the camera is on and functioning with the IR remote control. Verify that the RS485 cable is connected correctly and using the proper pinout. Verify the communication settings of the control software or device (e.g. joystick). Verify that the communication port on the controlling device is activated (e.g.

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