Troubleshooting; Check The Table Below For Basic Troubleshooting Solutions - Samsung WB25H7 Series User Manual

Troubleshooting

Check the table below for basic troubleshooting
solutions
If you request service and the problem is not a malfunction, you will be charged for the service call,
even if the washer is still under warranty.
Problem
Power does not turn
on.
The washing machine
does not operate.
The drain hose and tub
are frozen
Water is not supplied.
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Checkpoints
Check if the electric voltage is
normal.
Check if the power cord is
completely plugged in.
Check if the door is closed.
Check if the washing machine is
in Paused.
Check if water has reached the
preset water level.
Check if the water tap is closed.
Check if the Child Lock is set.
• Apply hot water on the tap so you can disconnect the water supply
hose, and then place the hose in hot water.
• Pour warm water into the tub and wait about 10 minutes.
• Cover the water hose connection with a hot, wet cloth.
• When the water supply hose has defrosted, reconnect the hose
and check if the water supply is normal.
Check if water is supplied after
you press the Start/Pause button.
Check if the water tap is closed.
Check if the water supply hose
filter is blocked.
Check if the water supply has
been cut off.
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Action
This product can only be used
with 120 volt line.
Plug in the power cord.
Close the door.
Press Start/Pause button again
and check if washing proceeds.
If the water pressure is low, it
takes a longer time.
Open the tap.
No key works if the Child Lock is
set. Release the Child Lock.
Water won't be supplied unless
you press the Start/Pause button
again. Press the Start/Pause
button.
Open the tap.
Clean the filter net using a
toothbrush.
If the water supply is cut off, close
the water tap and turn off the
washing machine.
2014-11-26 5:02:11