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If you want to request a license key from Cobalt Digital Inc., you will need to provide the card
serial number. It can be found in the Product Tab and in the Admin License Key Tab as well.
Once you receive the key from Cobalt Digital Inc., enter it in the License Key field shown
above, and click on the Apply License Key button. If the key is accepted, you will see the
message License Key Installed OK, as illustrated above. If there are any problems, you will see
an error message in the same location. The following are the possible error messages:
•
Invalid key: missing
entered all the characters.
•
Invalid/Corrupted
invalid. Double check what you entered.
•
Serial number mismatch: this key is for serial
specific to a card. You entered a valid license key, but it is intended for a different card,
whose serial number is displayed in the message. You must use this key on the correct
card.
•
This key has already been
valid key for this card, but you have already applied it, and its features are already
available.
Admin Event Log Tab
The 9220 includes an Event Log in non-volatile storage. This event log can be used for fault-
finding, and to check for error conditions. The following information is included in each 9220
event in the log:
• Date: The calendar date in which the event occurred.
• Time: The time at which the event occurred.
• Severity: The severity of the event. The 9220 defines three severity levels:
o Error: These are events that affect the operation of the device. For example, an
ASI Input loosing lock or an IP Input no longer receiving packets. An error will
impact service until addressed.
o Warning: These are events that may produce visible glitches, but they do not
have a continuous service impact. Examples of warnings are automatic
redundancy switches and ARP renewal failures.
o Info:
characters: the key you entered is too short. Double-check that you
Key: the key you entered has the correct number of characters, but it is
applied: License keys can only be applied once. This is a
56
xxxxxxxxxxxx: 9220 license keys are
9220-UM V1.2
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