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4.3 Clearing a Cutter Lock (2)
The paper cover is designed to be opened if the cutter locks by pressing the
cover open lever. If this does not open the paper cover, use the following
procedure to clear the locked cutter.
1.
Turn off the printer and unplug the power cord from the electric outlet.
2.
Press the front cover release button with a pointed object, such as a pen, and open
the front cover in the direction of arrow A.
Slide the front cover 3 to 4 mm in the direction of arrow A and rotate it forward.
3.
Rotate the cutter gear in the direction of the B arrow to return the auto cutter to a
position in which the paper cover can be opened.
Turn the cutter gear until the auto cutter blade retracts in the direction of arrow C. If
the blade of the auto cutter does not move when you turn the cutter gear in the
direction of arrow B, turn it in the other direction.
4.
Pull the cover open lever forward and open the paper cover.
5.
Remove whatever caused the cutter to lock.
6.
Close the front cover.
Rotate the front cover in the opposite direction of arrow A and then slide it until it
clicks.
7.
Load a paper roll and close the paper cover.
8.
Insert the power cord plug into an electric outlet and turn the power on.
Check that the LED lights green.
Cutter gear
Front cover
CAUTION
Before starting to do maintenance work, be sure to turn off the printer and unplug the
power cord from the electric outlet.
Be careful not to touch the manual cutter while the front cover is open.
Be careful not to touch the opening for the auto cutter while the paper cover is open.
The print head is hot immediately after printing. Do not touch it.
Do not touch the print head with bare hands or metal objects.
If the above procedure does not retract the auto cutter, contact your Citizen Systems dealer.
Paper cover
Cover open lever
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Auto cutter blade
Front cover release button
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