Table of Contents
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USER GUIDE &
INSTALLATION
MANUAL
All-In-One
Wi-Fi Enabled
Hot Water
Heat Pump
RESIDENTIAL
EE-HWS-A1-220
EE-HWS-A1-220E
EE-HWS-A1-270
EE-HWS-A1-270E
EE-HWS-A1-320
EE-HWS-A1-320E
COMMERCIAL
EE-HWS-A1-220-1/-2
EE-HWS-A1-220E-1/-2
EE-HWS-A1-270-1/-2
EE-HWS-A1-270E-1/-2
EE-HWS-A1-320-1/-2
EE-HWS-A1-320E-1/-2
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Table of Contents
Related Manuals for Emerald EE-HWS-A1-220
Summary of Contents for Emerald EE-HWS-A1-220
- Page 1 USER GUIDE & INSTALLATION MANUAL All-In-One Wi-Fi Enabled Hot Water Heat Pump RESIDENTIAL EE-HWS-A1-220 EE-HWS-A1-220E EE-HWS-A1-270 EE-HWS-A1-270E EE-HWS-A1-320 EE-HWS-A1-320E COMMERCIAL EE-HWS-A1-220-1/-2 EE-HWS-A1-220E-1/-2 EE-HWS-A1-270-1/-2 EE-HWS-A1-270E-1/-2 EE-HWS-A1-320-1/-2 EE-HWS-A1-320E-1/-2...
- Page 2 USER GUIDE WELCOME WARRANTY IMPORTANT TIPS EMERALD APP SMART ACTIONS AND SCHEDULING WI-FI PAIRING 10 - 11 CONTROLLER INSTRUCTIONS 12 - 14...
- Page 3 Thank you Thank you for choosing an Emerald hot water heat pump. Emerald designs its heat pumps to provide years of e cient and hassle-free sustainable hot water heating. Please take time to read this document and keep it for future reference.
- Page 5 Registering your warranty gives you more from Emerald Scan the QR code to download the Emerald app. By connecting your heat pump to the app, your warranty will automatically be registered. Visit emeraldenergy.com.au/registerwarranty and follow the instructions to complete the warranty registration.
- Page 6 Important things to remember There are a few key points to remember to help keep your heat pump running smoothly. ALLOW YOUR HEAT PUMP TO BREATH Your heat pump needs air to work properly and heat your hot water. If you block or restrict the air around it, it won't work as well.
- Page 7 Convenient control with the Emerald app The Emerald app provides you with convenient control and monitoring capabilities for your heat pump hot water system. Here's what you can do with the app: Monitor electricity consumption View information on your heat pump hot water systems electricity usage.
- Page 8 Set up a Smart Action in 3 easy steps: 1. In the Emerald app, click Smart Actions 2. Create and name your new Smart Action. Select a 'Trigger' that you want to activate your system e.g.
- Page 10 If you are having trouble pairing the Heat Pump, please check the following: 1. Download the Emerald app and log in or create a new account. - Ensure your mobile device is connected to a 2.4GHz Wi-Fi 2. Tap the (+) button on the app's home screen select "Add Product."...
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Page 11: Controller Instructions
CONTROLLER INSTRUCTIONS BUTTON INSTRUCTIONS • Press button for 3 seconds to unlock the controller. On/O • Press button for 2 seconds to turn ON/OFF system. Button • Press button to return to main control panel screen from any other screen settings. Running •... - Page 12 CONTROLLER INSTRUCTIONS OPERATION INSTRUCTIONS CONTROLLER LOCK AND UNLOCK REAL TIME CLOCK SETTING • In the locked state, press the button for 5 seconds, control 1. On the control panel, press the button once to enter the real- time clock setting. panel will beep once, then the control panel is unlocked.
- Page 13 CONTROLLER INSTRUCTIONS OPERATION INSTRUCTIONS MEMORY FUNCTION AND OTHER FUNCTIONS ELECTRIC HEATING ELEMENT CONTROL ONLY FOR EE HWS A1 220E 1/2 & EE HWS A1 270E 1/2 1. The Control panel has a power-down memory function. 1. When defrosting, electric heating element is forced to be turned 2.
- Page 14 INSTALLATION GUIDE SAFETY PRECAUTIONS GENERAL INFORMATION Measurements Components INSTALLATION 19 - 20 PLUMBING CONNECTIONS 21 - 23 ELECTRICAL CONNECTIONS 24 - 25 CONTROLLER INSTRUCTIONS 26 - 27 COMMISSIONING THE SYSTEM OPERATION AND MAINTENANCE FAQs SPECIFICATIONS IMPORTANT NOTICE Please read this manual carefully before you attempt to install this product.
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Page 15: Safety Precautions
SAFETY PRECAUTIONS INSTALLATION & OPERATION INSTALLATION & OPERATION • Ensure the installation adheres to the AS/NZS 5149 Standards. • This heat pump uses R290 (propane) refrigerant, classified as a flammable gas in accordance with AS 1677. • Read these instructions thoroughly before attempting to install or To service components that use this refrigerant, such as the operate this system. -
Page 16: General Information
Magnesium anode Magnesium anode Cold water inlet Cold water inlet EE-HWS-A1-220E(-1/-2) EE-HWS-A1-270E(-1/-2) (The electric heating element is not included in EE-HWS-A1-220) (The electric heating element is not included in EE-HWS-A1-270) Power cable hole Display Condensate drainage hole Electric heating element... - Page 17 Curve adapter Fan box Condensate drainage port Fan box cover Condensate tray Self tapping screw Transition pipe TP2M Top lid Galvanised plate Compressor Power cable screw 4 way valve *The electric heating element is not included in EE-HWS-A1-220(-1) & EE-HWS-A1-270(-1)
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Page 18: Installation
INSTALLATION TRANSPORTING THE HEAT PUMP All Emerald Energy heat pumps must be installed by a licensed plumber in compliance with the guidelines specified in AS/NZS 3500.2, which pertains to the "National Plumbing and Drainage Code • To ensure the warranty remains valid, it's crucial to store and for Hot Water Supply Systems - Acceptable Solutions."... -
Page 19: Installation Of The Heat Pump
INSTALLATION VENTILATION GUIDELINES: To maintain a stable air temperature, consider the following recommendations: These guidelines pertain to the proper operation of the heat pump and are not related to the storage of flammable refrigerants. It's • For indoor installations, choose spaces with an air volume greater important to ensure that the location complies with AS/NZS 5149 than 53m . -
Page 20: Plumbing Connections
PLUMBING CONNECTIONS PLUMBING CONNECTIONS Cold water supply outlet (G 3/4" female thread) Hot water outlet (G 3/4" female thread) Condensing drainage Elbow* P&T Relief Valve* (G 1/2" female) (850k Pa) Electrical cable Tempering valve (high performance recommended) Expansion control valve (ECV) Pressure reduction valve (500k Pa) Non-return/Isolation valve Isolation switch (hardwired into 10 amp circuit) - Page 21 • The water quality should be analysed before operating the sys- tem to measure the PH value, conductivity, Chloride ion concen- • Emerald heat pumps are configured to generate hot water at tration and sulphate ion concentration. temperatures exceeding 50°C. To comply with AS/NZS3500 regulations, it is imperative to have a Tempering Valve installed.
- Page 22 PLUMBING CONNECTIONS CLEANING THE INNER TANK AND ELECTRIC HEATING ELEMENT FILLING THE SYSTEM To keep your water heater running e ciently, it's crucial to perform Here are the steps to follow for filling and pressurising the system after it has been properly connected: regular maintenance on the inner tank and electric heating element.
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Page 23: Electrical Connections
Motor Fan OP Overheat protector C o n t r o l l e r KA1 Relay 4 way valve High pressure switch XT1 Termianl Compressor AP2 Power Detection Module COMP AP1 Control panel Electronic Expansion Valve EE-HWS-A1-220(-1), EE-HWS-A1-270(-1) & EE-HWS-A1-320(-1) - Page 24 ELECTRICAL CONNECTIONS WIRING DIAGRAM 32190001000657 AC-N AC-L Y/GN E-heater Y/GN Y/GN COMP EXV1 310V Y/GN XT1.N V G A B T1 T2 T3 T5 WIRE COLOR CODE T4 T6 BLUE WHITE BROWN AP1.D09 GREEN BLACK OR ORANGE Y YELLOW Inlet temperature sensor T h e p o w e r l i v e Suction temperature sensor p a s s e d t h r o u g h...
- Page 25 CONTROLLER INSTRUCTIONS APPENDIX 1: DESCRIPTION CAUSES COMPRESSOR DRIVER BOARD FAILURE 1. Refrigerant over filling; The system will stop running immediately once the driver board fails. 2. Blockage or air mixed in the refrigerant High pressure The error code E88 and below code would appear. protection 3.
- Page 26 CONTROLLER INSTRUCTIONS CHECK HEAT PUMP SYSTEM RUNNING ERROR CODE LIST READINGS ERROR DESCRIPTION 1. In the main interface, press the or the button for 3 seconds CODE to enter the running status query interface. The controller will High pressure switch failure show the code number and corresponding running value.
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Page 27: Commissioning The System
COMMISSIONING THE SYSTEM ATTENTION ADJUSTMENT PROCESS • Make adjustments after electrical safety inspection. • Check if the switch on isolator is functioning properly. • Once the power is switched on, test the heat pump to check its • Check if the buttons on the control panel are functioning properly. performance. -
Page 28: Operation And Maintenance
• Disconnect the compressor's power cables. • Replacement parts must be genuine Emerald heat pump • Unscrew and remove the compressor fixing screws. components, and can not be replaced by other similar accessories. -
Page 29: Environmentally Friendly
HEAT PUMP? The life expectancy of an Emerald Heat Pump is 10-20 years. The average kWh usage of an Emerald Heat Pump is 3-4 kWh per day (0.85 kW) compared to the kWh usage of a standard electric Emerald Energy systems are built to last. -
Page 30: Specifications
SPECIFICATIONS EE Model (Residential) EE-HWS-A1-220E EE-HWS-A1-220 EE-HWS-A1-270E EE-HWS-A1-270 EE-HWS-A1-320E EE-HWS-A1-320 EE Model (Commercial) EE-HWS-A1-220E-1/-2 EE-HWS-A1-220-1/-2 EE-HWS-A1-270E-1/-2 EE-HWS-A1-270-1/-2 EE-HWS-A1-320E-1 EE-HWS-A1-320-1 Power supply 220V ~ 240V/50HZ/60HZ/1Phase Water Tank Volume 220L 270L 320L Standard / Silent / Standard / Silent / Standard / Silent /... -
Page 31: After Sales Service
This warranty does not cover damage resulting from accident, misuse or abuse or lack of reasonable care of the product. In no case shall Emerald Energy Pty Ltd be liable for any incidental or consequential damages for breach of this or any other warranty express or implied whatsoever.
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