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Dishwasher
[en]
Information for Use
S299ZB802E

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Summary of Contents for NEFF S299ZB802E

  • Page 1 Dishwasher [en] Information for Use S299ZB802E...
  • Page 2: Table Of Contents

    Further information and explanations are available online: Table of contents 1 Safety ...........  4 7 Programmes ......  19 1.1 General information.... 4 7.1 Information for test institutes ...  20 1.2 Intended use...... 4 7.2 Favourite ...... 20 1.3 Restriction on user group.. 4 7.3 Intelligent ......
  • Page 3 13.2 Unsuitable detergents ...  31 20.3 Transporting the appliance ...  53 13.3 Information on detergents .. 31 20.4 Disposing of old appliance ...  53 13.4 Adding detergent.... 31 21 Customer Service....  53 14 Tableware ........  32 21.1 Product number (E-Nr.), production number (FD) 14.1 Damage to glass and table- and consecutive numbering ware........
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5 Safety en WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6: Safe Use

    en Safety Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit. ▶ Check that there is a distance of at least 5 cm between the ap- pliance and installation lines.
  • Page 7 Safety en Highly caustic alkaline or highly acidic cleaning agents in conjunc- tion with aluminium parts in the interior of the appliance may cause explosions. ▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in con- junction with aluminium parts (e.g.
  • Page 8: Damaged Appliance

    en Safety WARNING ‒ Risk of burns! The blow opening of the Zeolith container becomes hot and can cause burns. ▶ Never touch the blow opening of the Zeolith container. 1.6 Damaged appliance WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶...
  • Page 9: Safety Systems

    Safety en Children may become trapped in the appliance and suffocate. ▶ Use the childproof lock if fitted. ▶ Never let children play with or operate the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 10: Preventing Material Damage

    en Preventing material damage Modified or damaged water hoses 2 Preventing material Pr e v e nt i n g ma t e r i a l da ma ge may result in material damage and damage damage to the appliance. ▶ Never kink, crush, modify or cut through water hoses.
  • Page 11: Childproof Lock

    Childproof lock en ▶ So as not to scratch the finish on 4 Environmental protec- Env i r onme nt a l pr ot e c t i o n a nd s a v i n g e ne r gy the appliance, do not use sponges tion and saving energy with a rough surface or abrasive...
  • Page 12: Sensors

    en Installation and connection During the drying phase moisture Sensor set- Description from the interior of the dishwasher is ting stored in the mineral and heat energy Very sensitive Adjusts the pro- is released. The heat energy is blown gramme strength for out into the interior of the dishwasher difficult conditions of with dry air.
  • Page 13: Installing And Connecting The Appliance

    Installation and connection en ¡ Installation material 5.3 Drainage connection ¡ Steam protection Connect your appliance to drainage ¡ Salt filling aid funnel connection so dirty water is dis- ¡ Mains cable charged via the wash cycle. ¡ Quick reference guide Installing the drainage connection 5.2 Installing and connecting Consult the installation instructions the appliance...
  • Page 14: Electrical Connection

    en Installation and connection 5.5 Electrical connection Connecting the appliance to the electricity supply Notes ¡ Follow the Safety instructions → Page 4. ¡ Please note that the water safety system is only functional if there is a power supply. Insert the non-heating appliance plug of the power cable into the appliance.
  • Page 15: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en 6 Familiarising yourself with your appliance Fa mi l i a r i s i n g y our s e l f wi t h y our a ppl i a nc e Fa mi l i a r i s i n g y our s e l f wi t h y our a ppl i a nc e 6.1 Appliance You can find an overview of the parts of your appliance here.
  • Page 16 en Familiarising yourself with your appliance Detergent dispenser Add detergent to the detergent dispenser. → "Detergent", Page 30 Bottom basket Bottom basket → Page 24 Dispenser for special salt Add special salt to the dispenser for spe- cial salt. → "Water softening system", Page 26 Lower spray arm The lower spray arm washes the table- ware in the bottom basket.
  • Page 17: Controls

    Familiarising yourself with your appliance en 6.2 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. With some buttons you can perform different functions. 3 4 5 6 7 8 ON/OFF button and reset Switching on the appliance...
  • Page 18: Programmes

    en Familiarising yourself with your appliance Setting buttons Changing the basic settings→ "Chan- ging basic settings", Page 40 Timer programming Setting timer programming → Page 35 Remote Start → "Remote Start ", Page 41 Start button Starting the programme → Page 35 Programme buttons and addi- Programmes tional functions → "Programmes", Page 19 Additional functions → "Additional functions", Page 22...
  • Page 19 Programmes en 7 Programmes Pr ogr a mme s You can find an overview of the pro- ted. The running time will change if Pr ogr a mme s grammes that can be selected here. the rinse aid system is switched off Different programmes, which can be or rinse aid needs to be added.
  • Page 20: Information For Test Institutes

    en Programmes Programme Programme se- quence Tableware: Particularly gentle: ¡ Delicate tableware, cutlery, tem- ¡ Pre-Rinse Glass 40° perature-sensitive plastics, ¡ Cleaning 40 °C glasses and stemware ¡ Intermediate rinse Level of soiling: ¡ Final rinse 50 °C ¡ Lightly adhering fresh food rem- ¡...
  • Page 21: Intelligent

    Programmes en Tip: You can use the Home Connect app to download additional pro- grammes and save them to the button. Saving Favourite on the appliance Open the appliance door. Press ⁠ . Press the right programme button. Press the button for the relevant additional function.
  • Page 22: Additional Functions

    en Additional functions 8 Additional functions Addi t i o na l f u nc t i o ns You can find an overview of the additional functions that can be selected here. Addi t i o na l f u nc t i o ns Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configuration.
  • Page 23: Features

    Features en Press in the levers on the right and 9 Features Fe a t u r e s left on the outside of the basket. You can find an overview of the pos- Fe a t u r e s sible features of your appliance and how to use them here.
  • Page 24: Knife Shelf

    en Features 9.2 Knife shelf 9.4 Bottom basket Use the shelf for knives and long Arrange pans and plates in the bot- items of cutlery. tom basket. Cutlery basket 9.3 Etagere Large plates up to a diameter of 34 cm can be arranged in the bottom Use the cutlery shelf and space un- basket as shown.
  • Page 25: Folding Prongs

    Before using for the first time en 9.5 Folding prongs 9.6 Cutlery basket Use the folding prongs to position Arrange cutlery in the cutlery basket, tableware securely, e.g. plates. always without sorting it and with the sharp points downwards. You can fold the prongs down to po- sition pans, bowls and glasses better.
  • Page 26: Water Softening System

    en Water softening system Press repeatedly until the display To remove any marks from water shows the required setting. or other residues, we recommend you operate the appliance without Note: If you select Initial start-up tableware before using it for the Home Connect here, make further first time.
  • Page 27: Setting The Water Softening System

    Water softening system en Note: Set the water hardness determ- ATTENTION! ined on your appliance. Detergent may damage the water → "Setting the water softening sys- softening system. ▶ tem", Page 27 Only fill the dispenser of the water softening system with special dish- With a water hardness of 0 - 8 °E washer salt.
  • Page 28: Switching Off The Water Softening System

    en Water softening system 11.4 Switching off the water 11.5 Regeneration of the wa- softening system ter softening system If you find the special salt refill indic- In order to obtain fault-free function of ator irritating, e.g. when using com- the water softening system, the appli- bined detergents with salt replace- ance performs regeneration of the ment substances, you can switch the...
  • Page 29: Rinse Aid System

    Rinse aid system en Close the lid of the dispenser for 12 Rinse aid system Ri n s e a i d s y s t e m rinse aid. a The lid clicks into position. Ri n s e a i d s y s t e m 12.1 Rinse aid 12.2 Setting the amount of For optimum drying results, use rinse...
  • Page 30: Detergent

    en Detergent Press repeatedly until the The dosage can be adjusted to the display shows 0. level of soiling. To save the settings, press Liquid detergent approx. 3 seconds. Liquid detergent works faster and is a The rinse aid system is switched recommended for shorter pro- off and the rinse aid refill indicator grammes without PreRinse.
  • Page 31: Unsuitable Detergents

    Detergent en 26 °E. With a water hardness above washing and drying results we re- 26 °E you will need to add special commend using special salt from a salt and rinse aid. For the best wash- water hardness of 17 °E. ing and drying results we recom- ¡...
  • Page 32: Tableware

    en Tableware Close the lid of the detergent dis- 14.1 Damage to glass and penser. tableware Only put glasses and china in the dishwasher if it is marked as dish- washer-safe by the manufacturer. Avoid damage to glass and table- ware. Cause Recommenda- tion The following...
  • Page 33: Arrange Tableware

    Tableware en allowing steam to escape and water Cause Recommenda- to leak out around the door. This tion could damage your kitchen units. Highly caustic al- If you are using kaline or highly highly caustic al- acidic cleaning kaline or highly solutions, in par- acidic cleaning ticular commer-...
  • Page 34: Removing Tableware

    en Basic operation To save resources, do not pre- 14.3 Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 35: Setting A Programme

    Basic operation en The Eco 50° programme is espe- Depending on the setting of the cially environmentally friendly and time display, the end of the pro- ideal for normally soiled tableware. gramme is shown on the display It is the most efficient programme by "Finish in"...
  • Page 36: Terminate Programme

    en Basic operation Open the appliance door carefully. Press ⁠ . a The programme is saved and the appliance switches off. Press to resume the pro- gramme. Close the appliance door. 15.8 Terminate programme To end a programme early or to switch from a programme that has already started, you will need to can- cel it first.
  • Page 37: Basic Settings

    Basic settings en 16 Basic settings Ba s i c s e t t i n gs You can configure the basic settings for your appliance to meet your needs. Ba s i c s e t t i n gs 16.1 Overview of basic settings The basic settings depend on the features of your appliance.
  • Page 38 en Basic settings Basic setting Selection Description Water connection Cold water Set cold water or hot water connec- Hot water tion. Only set the appliance to hot water if this can be prepared with little energy and a suitable installation is available, e.g.
  • Page 39 Basic settings en Basic setting Selection Description Status Light Switch "Status Light" on or off. While the programme is running, a strip of light appears on the left-hand side of the appliance. If the appliance door is not completely closed, the strip of light will flash. The programme has ended when the strip of light is no longer visible on the left-hand side.
  • Page 40: Changing Basic Settings

    en Home Connect Home Connect services in your coun- 16.2 Changing basic settings try. You can find information about Tip: Connect your appliance to a mo- this at: www.home-connect.com. bile device. You can conveniently To be able to use Home Connect, change all settings via the you must first set up the connection Home Connect app.
  • Page 41: Remote Start

    Home Connect en If you open the appliance door, the Setting up Home Connect function is automatically deactiv- Requirements ated. ¡ The Home Connect app has been button lights up. installed on your mobile device. ¡ The appliance is receiving signals Tip: To deactivate the function, press from the WLAN home network (Wi- ⁠...
  • Page 42: Cleaning And Servicing

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.neff-home.com/store mend cleaning your appliance at reg- or from customer service. ular intervals. Easy Clean is a programme which re-...
  • Page 43: Filter System

    Cleaning and servicing en To ensure optimum cleaning perform- Pour the machine cleaner into the ance, the programme doses the de- detergent dispenser until it is filled tergents independently of each an- completely. other during the relevant cleaning Do not place any additional ma- phase.
  • Page 44: Cleaning Spray Arms

    en Cleaning and servicing Turn the coarse filter anticlockwise Carefully clean the rim of dirt and remove the filter system ⁠ . between the coarse and the fine fil- ter. Check that no foreign objects ‒ Re-assemble the filter system. fall into the sump. Make sure that the locking catches on the coarse filter click into posi- tion.
  • Page 45 Cleaning and servicing en Pull up the lower spray arm to re- move. Check the outlet nozzles on the spray arms for blockages under running water and remove any for- eign bodies. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 46: Troubleshooting

    This will avoid unneces- sary costs. Tip: You can find further information and explanations on troubleshooting on- line by scanning the QR code in the table of contents and on our website www.neff-international.com. WARNING Risk of electric shock! Incorrect repairs are dangerous.
  • Page 47 Troubleshooting en Fault Cause and troubleshooting E:3200 or indicator Remove the filter from the supply hose for water supply lights Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back on. Check the water connection for leaks. Restore the power supply.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting E:6103 lights up. Wa- Not an appliance fault. Siphon connection is still ter is not drained. closed or the wastewater hose is kinked or blocked. Check the connection to the siphon and open if ne- cessary.
  • Page 49 Troubleshooting en Fault Cause and troubleshooting All LEDs lit up or Electronics have detected a fault. flashing. Press the main switch button for approx. 4 seconds. The appliance is reset and restarted. If the problem occurs again: Switch off the appliance. ‒ Pull out the mains plug or switch off the fuse in ‒...
  • Page 50 en Troubleshooting Fault Cause and troubleshooting Remnants of food on Filters are inserted incorrectly and/or not engaged. tableware. Insert the filters properly. → "Filter system", Page 43 Engage the filters. Washing programme selected too weak. ▶ Select a more intensive washing programme. → "Programmes", Page 19 ▶...
  • Page 51 Troubleshooting en Fault Cause and troubleshooting Removable streaks Tableware has been precleaned too intensely. The are present on sensors chose a weaker programme. Stubborn soiling glasses, glassware cannot be entirely removed. with a metallic appear- ▶ Only remove large remnants of food and do not ance and cutlery.
  • Page 52: Clean Wastewater Pump

    en Transportation, storage and disposal Insert the pump cover and press 19.1 Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 53: Protect Appliance From Frost

    Customer Service en 20.2 Protect appliance from 20.4 Disposing of old appli- frost ance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 54: Product Number (E-Nr.), Production Number (Fd) And Consecutive Numbering (Z-Nr.)

    en Customer Service Customer Service for a period of at 21.2 AQUA-STOP guarantee least 10 years from the date on In addition to warranty claims against which your appliance was placed on the seller under the purchase agree- the market within the European Eco- ment and in addition to our manufac- nomic Area.
  • Page 55: Technical Specifications

    Technical specifications en 22 Technical specifications Te c hni c a l s pe c i f i c a t i o ns Te c hni c a l s pe c i f i c a t i o ns Weight Max.: 60 kg Voltage...
  • Page 56 Home Connect functionality is in compliance with relevant statutory requirements. A detailed Declaration of Conformity can be found online at www.neff- home.com/uk among the additional documents on the product page for your appliance. 2.4 GHz band (2400–2483.5 MHz): Max.
  • Page 57: Declaration Of Conformity

    Declaration of Conformity en UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 60 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom *9001908759* Register your product online neff -home.com 9001908759 031121 650 P5...

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