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Dishwasher
[en]
Information for Use
S257ZB800E

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Summary of Contents for NEFF S257ZB800E

  • Page 1 Dishwasher [en] Information for Use S257ZB800E...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Etagere ........... 23 General information...... 4 Folding prongs ....... 23 Intended use........ 4 Knife shelf........ 23 Restriction on user group.... 4 Basket heights........ 24 Safe installation ........ 4 Before using for the first time ..   24 Safe use ........... 6 Performing the initial configura- Damaged appliance ...... 8 tion.......... 24 Risk to children ........ 8...
  • Page 3 Customer Service......   58 Terminate programme.... 34 Product number (E-Nr.), produc- Switching off appliance .... 34 tion number (FD) and consecut- Basic settings........    35 ive numbering (Z-Nr.) ..... 59 Overview of basic settings ..... 35 AQUA-STOP guarantee .... 59 Changing basic settings.... 37 Technical specifications....   59 Home Connect ......
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
  • Page 5 Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6: Safe Use

    en Safety ¡ Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit. ▶...
  • Page 7 Safety en ¡ Highly caustic alkaline or highly acidic cleaning agents in con- junction with aluminium parts in the interior of the appliance may cause explosions. ▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g.
  • Page 8: Damaged Appliance

    en Safety ▶ Never kink, crush or modify the power cord. WARNING ‒ Risk of burns! The blow opening of the Zeolith container becomes hot and can cause burns. ▶ Never touch the blow opening of the Zeolith container. Damaged appliance WARNING ‒ Risk of electric shock! ¡...
  • Page 9 Safety en ¡ Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. ¡ Children may become trapped in the appliance and suffocate. ▶...
  • Page 10: Preventing Material Damage

    en Preventing material damage pipes supplied for the drinking Preventing material damage Preventing material dam- water and waste water connec- tions are not affected here. ¡ Modified or damaged water hoses may result in material damage and Preventing material damage Safe installation damage to the appliance.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en ¡ Unsuitable cleaning agents may Zeolith drying automatically helps to damage the appliance. save energy. Do not use a steam cleaner. ▶ → "Zeolith drying ", Page 11 So as not to scratch the finish ▶ on the appliance, do not use sponges with a rough surface or Zeolith drying abrasive cleaning agents.
  • Page 12: Sensors

    en Installation and connection litres. In the automatic programmes Installation and connection Installation and connec- the temperature and run time are ad- ditionally adjusted to the level of soil- tion ing. To ensure proper operation, connect Installation and connection Sensors the appliance to the power and water supply correctly.
  • Page 13: Drainage Connection

    Installation and connection en installing it under a continuous work- Drinking water connection top that is securely connected to ad- Connect your appliance to a drinking jacent cabinets. water connection. "Follow the safety instructions." → Page 4 Installing the drinking water "Follow the instructions for elec- connection trical connection."...
  • Page 14: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 59.
  • Page 15: Controls

    Familiarising yourself with your appliance en "Detergent" → Page 28 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 22 Bottom basket Dispenser for special salt Add special salt to the dispenser for special salt. → "Water softening system", Page 24 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 16 en Familiarising yourself with your appliance 3 4 5 6 7 "Switching on the appliance" → Page 32 ON/OFF button and reset button "Switching off the appliance" → Page 34 "Terminating the programme" → Page 34 "Programmes" → Page 18 Programme buttons "Home Connect" → Page 37 WLAN display Display The display shows information about the remain- ing running time or the basic settings.
  • Page 17 Familiarising yourself with your appliance en Door handle Open the appliance door. button If you press for approx. 3 seconds, you can open the basic settings. → "Changing basic settings", Page 37 Depending on the appliance specifications...
  • Page 18: Programmes

    en Programmes Programmes Programmes You can find an overview of the pro- runtime will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 19 Programmes en Programme: Programme sequence Additional func- tions Tableware: Reduced noise: → "Additional ¡ Cleaning mixed table- ¡ Pre-Rinse Silence 50° ware and cutlery. functions", ¡ Cleaning 50 °C Level of soiling: Page 20 ¡ Intermediate rinse ¡ Removing common ¡ Final rinse 35 °C household food remnants ¡...
  • Page 20: Information For Test Institutes

    en Additional functions flashes. Information for test institutes a The programme and the additional Test institutes are provided with in- function are saved. formation for comparability tests, e.g. Tip: To reset the programme, either according to EN60436. use the Home Connect app or reset These are the conditions for conduct- your appliance back to the factory ing the tests, however they are not...
  • Page 21: Features

    Features en Top basket Additional func- tion Arrange cups, glasses and small ¡ Switch on with mixed items of tableware in the top basket. loads containing table- Power Zone ware with different soil- ing levels, e.g. place very soiled pots and pans in the bottom bas- ket and normally soiled tableware in the upper...
  • Page 22: Bottom Basket

    en Features Raise or lower the basket evenly to the right level. Cutlery basket Check that the basket is level on Arrange cutlery in the cutlery basket, both sides. always without sorting it and with the Release the levers. sharp points downwards. a The basket clicks into position.
  • Page 23: Etagere

    Features en Folding down prongs Etagere If you do not need the prongs, fold Use the cutlery shelf and space un- them down. derneath for small cups and glasses Push the lever forwards and fold or for large items of cutlery, e.g. down the prongs ⁠...
  • Page 24: Basket Heights

    en Before using for the first time Basket heights Set the baskets at the right height. Appliance height 86.5 cm with cutlery basket Level Top basket Bottom basket 33 cm/"34 cm" → Page 22 1 max. ø 24 cm 2 max. ø 26.5 cm 30.5 cm 3 max.
  • Page 25: Overview Of Water Hardness Set- Tings

    Water softening system en Water hardness °E Hardness range mmol/l Setting value 0 - 8 Soft 0 - 1.1 H:00 9 - 10 Soft 1.2 - 1.4 H:01 11 - 12 Medium 1.5 - 1.8 H:02 13 - 15 Medium 1.9 - 2.1 H:03 16 - 20 Medium...
  • Page 26: Switching Off The Water Softening System

    en Water softening system Note: Only use special salt for ¡ The water hardness is 0 - 8 °E. dishwashers. You do not need to use special Do not use salt tablets. salt. Do not use table salt. Press ⁠ . Add the special salt to the dis- To open the basic settings, press penser.
  • Page 27: Rinse Aid System

    Rinse aid system en The consumption values specified Add rinse aid up to the max mark. are laboratory measurements determ- ined in accordance with the currently applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 - 20°E.
  • Page 28: Switching The Rinse Aid System Off

    en Detergent To save the settings, press starch and remove protein. Oxygen- for 3 seconds. based bleaching agents are generally used to remove coloured marks, e.g. tea or ketchup. Switching the rinse aid sys- tem off Note: Follow the manufacturer's in- structions for each detergent. If you find the rinse aid refill indicator Detergent Description...
  • Page 29: Unsuitable Detergents

    Detergent en Separate detergents Unsuitable detergents Separate detergents are products Do not use detergent which could that do not contain components other cause damage to the appliance or than detergent, e.g. powder deter- present a risk to health. gent or liquid detergent. With powder and liquid detergent the Detergent Description...
  • Page 30: Adding Detergent

    en Tableware ¡ The function of rinse aid is limited Close the lid of the detergent dis- with combined detergents. You will penser. generally get better results using rinse aid. ¡ Use tablets with a special drying performance. Adding detergent To open the detergent dispenser, press the locking latch.
  • Page 31: Damage To Glass And Tableware

    Tableware en Damage to glass and table- Cause Recommendation ware The water temperat- Select a programme ure of the programme with lower temperat- Only put glasses and china in the is too high. ures. dishwasher if it is marked as dish- After the programme washer-safe by the manufacturer.
  • Page 32: Removing Tableware

    en Basic operation To save resources, do not pre- Removing tableware rinse tableware under running wa- ter. WARNING Observe the following when arran- Risk of injury! ging tableware: Hot tableware can cause burns to the – Put heavily soiled tableware in skin.
  • Page 33: Setting A Programme

    Basic operation en Setting a programme Starting the programme To adjust the wash cycle to the soil- Press ▶ ing level of the tableware, select a a The programme has ended when suitable programme. the display shows "00h:00m". Press the right programme button. ▶...
  • Page 34: Terminate Programme

    en Basic operation Terminate programme To end a programme early or to switch from a programme that has already started, you will need to can- cel it first. Open the appliance door. Press for approx. 4 seconds. Close the appliance door. a All displays light up. a As soon as the displays are off, the display shows "00h:01m"...
  • Page 35: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H:04...
  • Page 36 en Basic settings Basic setting Display text Selection Description EmotionLight EL:02 EL:00 - EL:02 Interior light. ¡ With the setting "EL:00"m the in- terior light is switched off. ¡ With the setting "EL:01", the in- terior light can be activated via the ON/OFF button.
  • Page 37: Changing Basic Settings

    Home Connect  en Basic setting Display text Selection Description Wi-Fi Cn:00 Cn:00 - Cn:01 Switch the wireless network connec- tion on or off. Level "Cn:00" switches the wireless network connection off. The basic setting "Wi-Fi" is only avail- able once the appliance is connec- ted to the Home Connect app.
  • Page 38: Home Connect Quick Start

    en Home Connect Home Connect services in your coun- Connecting the appliance to WLAN try. You can find information about home network (Wi-Fi) this at: www.home-connect.com. Requirements To be able to use Home Connect, ¡ The Home Connect app is installed you must first set up the connection on your mobile device.
  • Page 39: Remote Diagnostics

    Home Connect  en Activating Remote Start Data protection When you have selected "rc:01" in Please see the information on data the basic settings of this function, ac- protection. tivate the function on your appliance. The first time your appliance is Requirements registered on a home network ¡...
  • Page 40: Cleaning And Servicing

    Tip: You can get our tested and ap- proved Dishwasher Care and Ma- Cleaning the tub chine Cleaner for Dishwashers online at https://www.neff-home.com/store WARNING or from customer service. Risk of harm to health! Using detergents containing chlorine Tips on appliance care may result in harm to health.
  • Page 41: Filter System

    Cleaning and servicing en To ensure optimum cleaning perform- Pour the machine cleaner into the ance, the programme doses the de- detergent dispenser until it is filled tergents independently of each an- completely. other during the relevant cleaning Do not place any additional ma- phase.
  • Page 42: Cleaning Spray Arms

    en Cleaning and servicing Turn the coarse filter anticlockwise Carefully clean the rim of dirt and remove the filter system ⁠ . between the coarse and the fine fil- ter. Check that no foreign objects ‒ Re-assemble the filter system. fall into the sump. Make sure that the locking catches on the coarse filter click into posi- tion.
  • Page 43 Cleaning and servicing en Pull up the lower spray arm to re- move. Check the outlet nozzles on the spray arms for blockages under running water and remove any for- eign bodies. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 44: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 45 Troubleshooting en Fault Cause Troubleshooting E:32-00 will light up altern- Turn off the water tap. ately or indicator for water Unscrew the water connection. supply lights up. Remove the filter from the supply hose Clean the filter. Re-insert the filter in the supply hose.
  • Page 46: Washing Results

    en Troubleshooting Fault Cause Troubleshooting E:90-01 will light up altern- Mains voltage is too low. This is not a fault on the appliance. ately. Contact an electrician. Have the mains voltage and elec- trical installation checked by an electrician. E:92-40 will light up altern- Filters are soiled or blocked.
  • Page 47 Troubleshooting en Fault Cause Troubleshooting Tableware is not dry. Water collects in recesses of Position tableware at an angle ▶ the tableware or cutlery. where possible. The combined detergent Use rinse aid to improve drying per- used has a poor drying per- formance.
  • Page 48 en Troubleshooting Fault Cause Troubleshooting Remnants of food on table- Tableware is placed too Arrange tableware with sufficient ware. close together or basket is space in between. overfilled. The spray jets must reach the sur- faces of the tableware. Avoid points of contact. Spray arm rotation is Arrange tableware so that it does ▶...
  • Page 49 Troubleshooting en Fault Cause Troubleshooting Detergent residue in the ap- The lid of the detergent dis- Position the tab in the detergent dis- ▶ pliance penser is blocked by the tab penser crosswise, not vertically. and will not open. Tabs are used in the quick Select a more intensive "Pro- ▶...
  • Page 50 en Troubleshooting Fault Cause Troubleshooting Stubborn white coatings are 3in1/organic/eco detergent Set the Water softening system to ▶ present on tableware, inside is not effective enough. the water hardness and use separ- the appliance or the door. ate detergents (proprietary deter- gent, special salt, rinse aid).
  • Page 51: Adding Rinse Aid", Page

    Troubleshooting en Fault Cause Troubleshooting Coloured deposits (yellow, The formation of films is due Check the setting of the water orange, brown) that are easy to ingredients of food rem- softening system. to remove are present inside nants and tap water (limes- Add special salt.
  • Page 52 en Troubleshooting Fault Cause Troubleshooting Irreversible clouding of Glasses are not dishwasher- Use dishwasher-proof glasses. ▶ glassware. proof, only suitable for dish- Glasses are usually only suitable for washers. use in a dishwasher, i.e. long-term wear or long-term changes must be expected.
  • Page 53: Home Connect Problem

    Troubleshooting en Home Connect problem Fault Cause Troubleshooting Connection to home net- WLAN on router is not act- Check the wireless network con- ▶ work is not established. ive. nection of your router. WLAN display is flashing. Connection to home net- Activate the wireless network con- ▶...
  • Page 54 en Troubleshooting Fault Cause Troubleshooting Appliance cannot be Appliance functions have Pull out the mains plug or switch off switched on or operated. failed. the fuse. Wait at least 2 minutes. Connect the appliance to the power supply. Switch the appliance on. Appliance does not start.
  • Page 55: Mechanical Damage

    Troubleshooting en Fault Cause Troubleshooting All LEDs lit up or flashing. Electronics have detected a Press the main switch button for ap- fault. prox. 4 seconds. → "Controls", Page 15 The appliance is reset and restar- ted. If the problem occurs again: Switch off the appliance. ‒...
  • Page 56 en Troubleshooting Fault Cause Troubleshooting Knocking or rattling noise. With a small load the water Distribute the tableware evenly. ▶ jets directly strike against Load the appliance with more table- ▶ the tub. ware. Light items of tableware Position light items of tableware se- ▶...
  • Page 57: Clean Wastewater Pump

    Transportation, storage and disposal en Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 58: Transporting The Appliance

    en Customer Service Unplug the appliance from the Transporting the appliance mains. To avoid damage to the appliance, Cut through the power cord. empty it before transporting. Dispose of the appliance in an en- Note: Always transport the dish- vironmentally friendly manner. washer upright to prevent residual Information about current disposal water getting into the machine's con-...
  • Page 59: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en The contact details for Customer Ser- defective supply lines or fittings up vice can be found in the enclosed to the Aqua-Stop connection on Customer Service directory or on our the tap. website. ¡ If your appliance is fitted with Aqua-Stop, you can in principle Product number (E-Nr.), pro- leave your appliance unattended...
  • Page 60: Information Regarding Free And Open Source Software

    äte GmbH, Carl-Wery-Str. 34, 81739 A detailed Declaration of Conformity Munich, Germany. can be found online at www.neff- The source code will be made avail- home.com/uk among the additional able to you on request. documents on the product page for Please send your request to oss- your appliance.
  • Page 61 Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom *9001559178* 9001559178 020412 650 A5...

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