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Qwest qw5872 User Manual

5.4ghz digital spread spectrum
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Table of contents

Before you begin . . . . . . . . . . . . . . . . . . . . . 3
Parts checklist . . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . 4
Choose location . . . . . . . . . . . . . . . . . . . . 4
Install handset battery . . . . . . . . . . . . . . . . . 4
Table/desk installation . . . . . . . . . . . . . . . . 6
Wall mounting . . . . . . . . . . . . . . . . . . . . . 7
Charge the handset battery . . . . . . . . . . . . . . 7
Check for dial tone . . . . . . . . . . . . . . . . . . 8
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 8
Registration . . . . . . . . . . . . . . . . . . . . . . . 9
Register your accessory handsets . . . . . . . . . . 9
De-register all system handsets . . . . . . . . . . . 9
Basic operation
Handset and base indicators . . . . . . . . . . . . . . 10
Handset display . . . . . . . . . . . . . . . . . . . 10
Base display . . . . . . . . . . . . . . . . . . . . 11
Handset layout . . . . . . . . . . . . . . . . . . . 12
Base unit layout . . . . . . . . . . . . . . . . . . . 13
Telephone operation . . . . . . . . . . . . . . . . . . 14
Making calls . . . . . . . . . . . . . . . . . . . . . 14
Answering calls . . . . . . . . . . . . . . . . . . . 14
Flash function . . . . . . . . . . . . . . . . . . . . 15
Redial . . . . . . . . . . . . . . . . . . . . . . . . 15
Mute . . . . . . . . . . . . . . . . . . . . . . . . . 15
3
Conference call . . . . . . . . . . . . . . . . . . . 15
Volume . . . . . . . . . . . . . . . . . . . . . . . 15
Transferring calls . . . . . . . . . . . . . . . . . . 16
Intercom call . . . . . . . . . . . . . . . . . . . . . 16
Call forward . . . . . . . . . . . . . . . . . . . . . 17
Handset locator . . . . . . . . . . . . . . . . . . . 18
Headset . . . . . . . . . . . . . . . . . . . . . . . 18
Operating range . . . . . . . . . . . . . . . . . . . 19
Handset display screen messages . . . . . . . . . 20
Base display screen messages . . . . . . . . . . . 22
Telephone settings . . . . . . . . . . . . . . . . . . . 23
Ringer volume . . . . . . . . . . . . . . . . . . . . 23
Ringer tone . . . . . . . . . . . . . . . . . . . . . 23
Key tone . . . . . . . . . . . . . . . . . . . . . . . . 24
Language . . . . . . . . . . . . . . . . . . . . . . . . 24
Dial type . . . . . . . . . . . . . . . . . . . . . . . . 24
0
Directory . . . . . . . . . . . . . . . . . . . . . . . . 25
Storing a new entry . . . . . . . . . . . . . . . . . 25
Review/dial from the phonebook . . . . . . . . . . 26
Edit a phonebook entry . . . . . . . . . . . . . . . 27
Delete a phonebook entry . . . . . . . . . . . . . . 27
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 28
Shared call log . . . . . . . . . . . . . . . . . . . . . 28
About call history (caller ID) . . . . . . . . . . . . . 29
Review call history . . . . . . . . . . . . . . . . . 29
Delete records from call history . . . . . . . . . . . 29
Dial a displayed number . . . . . . . . . . . . . . 29


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  • Page 1: Table Of Contents

    Base unit layout . . . . . . . . . . . . . . . . . . . 13 Telephone operation . . . . . . . . . . . . . . . . . . 14 Making calls .
  • Page 2 Table of contents Voicemail . . . . . . . . . . . . . . . . . . . . . . . 31 Access voicemail .

  • Page 3: Getting Started

    Before you begin Parts Checklist 1 . Handset 2 . Base unit 3 . Battery 4 . Telephone line cord 5 . Belt clip 6 . Base wall mounting bracket 7 . AC power adaptor 8 . User’s manual AC power adaptor...

  • Page 4: Installation

    3 . In locations where there are multiple cordless telephones, separate base units as much as possible . 4 . Install your telephone equipment away from heat sources and sunlight . 5 . Avoid excessive moisture, dust or extreme cold .

  • Page 5: Power Guard/Spare Battery Charger Feature

    Installation Power guard/spare battery charger feature Your phone can use the spare battery in the base unit to provide operational backup in the event of a power failure . With a fully charged battery in the spare battery charger, you will still be able to place and receive calls from the handset for up to 1 .5 hours .

  • Page 6: Table/Desk Installation

    Installation Table/desk installation Connect the power cord . After charging the battery for at least • Install the base unit 16 hours, connect the telephone away from electronic equipment such as line cord . personal computers, television sets or microwave ovens .

  • Page 7: Wall Mounting

    1 . Plug the adapter into an electrical outlet, and the connector to the bottom of the base unit . 2. Connect the telephone line cord to the jack at the bottom of the base unit, and the other end to the wall jack.

  • Page 8: Check For Dial Tone

    Installation Check for dial tone After the batteries are charged, pick up the handset and press ON; you should hear a dial tone . If you do not, try this phone in another phone jack. Belt Clip (optional) NOTE: • Your phone contains an internal noise filter (for DSL subscribers). This means, If you subscribe to DSL service, you shouldn’t experience interference or noise when using your phone due to your DSL service .

  • Page 9: Registration

    Registration Your phone can operate up to four handsets . To order additional handsets call the supplier Register your accessory handsets 1 . After charging the battery, the screen will display: 2 . On the base unit, press MENU/SEL, then scroll to DISPLAY BASE ID, press MENU/SEL 3 .

  • Page 10: Handset And Base Indicators

    Turns on when the ringer is muted . Low battery indicator and charging indicator . LED is on when in handsfree mode . On when new voicemail is detected . Service must be subscribed through your local telephone company .

  • Page 11: Base Display

    On when the handset is charging in the base . VOICEMAIL On when new voicemail is detected . Service must be subscribed through your local telephone company . LED is on when base speakerphone is in use . SPARE BATT •...

  • Page 12: Handset Layout

    Handset layout 1 . Antenna 2 . CID 3 . Redial/pause 4. On/flash 5 . Dialing key (0 - 9, *, #) 6 . Voicemail 7 . Play 8 . Skip 9 . Menu/select 10 . 11 . Speaker 12 . Mute/delete 13 .

  • Page 13: Base Unit Layout

    Base unit layout 1 . Intercom 2 . In use 3 . Spare battery compartment 4 . Charge 5 . Microphone 6 . Auto call back 7 . 3-way calling 8 . Repeat dialing 9 . Number keys 10 . Speaker 11 .

  • Page 14: Telephone Operation

    Telephone operation Making calls From the handset: Press ON (or, SPEAKER ( Dial the phone number . -OR- Dial the phone number first; then press ON or SPEAKER ( As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to backspace and make corrections, or press and hold PAUSE to enter a 3 second dialing pause .

  • Page 15: Flash Function

    FLASH key to switch to the new call . Press FLASH again to switch back to the original call . Redial Press REDIAL to display the last telephone number dialed from the handset or base unit (up to 32 • digits) . Use to scroll through the five previously dialed numbers.

  • Page 16: Transferring Calls

    Telephone operation Transferring calls You can transfer calls between the base and any handsets registered to it . While you are on an external call, Using Transfer allows you to speak to • If the returned call the person who answers at the base or handset you are calling before is not answered releasing the external call to them .

  • Page 17: Call Forward

    Telephone operation Press INTERCOM, ON or SPEAKER ( • to answer the intercom call . The screens will display: Press INTERCOM, OFF/CLEAR on the handset (or EXIT on the base) • to end the call If the handset/base you are attempting to intercom is out of range, or on...

  • Page 18: Handset Locator

    • MENU/SEL or EXIT on the base . Headset You can use this telephone handsfree when you install a compatible 2 .5 mm headset, purchased separately . Plug the headset into the jack located on the side of the handset (under the small rubber flap).

  • Page 19: Operating Range

    Telephone operation Operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC) . This handset and base can only communicate over a certain distance . The range may be affected by the weather or the construction of your home or office.

  • Page 20: Handset Display Screen Messages

    Telephone operation Handset display screen messages Screen displays: PHONE ENDED NO ENTRIES LIST FULL MICROPHONE MUTED SPEAKER LOW BATTERY INCOMING CALL NEW VOICE MAIL X NEW CALLS SEARCHING... BASE IS PAGING BASE IS CALLING CALLING HANDSET X When: The handset is in use .
  • Page 21 Other handset is calling . An extension phone is in use . There is no telephone line connected . The telephone number you have entered is already stored in the directory . Your operation is successful . • The battery is not installed properly in the handset .

  • Page 22: Base Display Screen Messages

    Calling a handset . An extension phone is in use . There is no telephone line connected The telephone number you have entered is already stored in the directory . There are new voicemail messages . There are new calls in the CID log One of the cordless handsets is calling .

  • Page 23: Telephone Settings

    Telephone settings Ringer volume From the idle (off) mode, press MENU/SELECT on the handset • (or MENU/SEL on the base) then the VOLUME . Press MENU/SELECT on the handset (or MENU/SEL on the base) . • The current ringer volume will be shown: •...

  • Page 24: Key Tone

    Telephone settings Key tone (preset to on) From the idle (off) mode, press MENU/SELECT on the handset • • When the phone (or MENU/SEL on the base) then the is set for pulse TONE . dial mode, it is Press MENU/SELECT on the handset (or MENU/SEL on the base) .

  • Page 25: Directory

    Directory Your phone can store up to 50 numbers with names in memory . Each memory location can hold up to 32 digits for the number and 16 characters for the name . Storing a new entry • Press MENU/SELECT on the handset (or MENU/SEL on the base) •...

  • Page 26: Review/Dial From The Phonebook

    Directory Each press of a particular key causes characters to be displayed in the following order: space Review/dial from the phonebook Press MENU/SELECT on the handset (or MENU/SEL on the base) . With PHONEBOOK highlighted, • press MENU/SELECT on the handset (or MENU/SEL on the base) . With the REVIEW highlighted, press MENU/SELECT on the handset (or MENU/SEL on the base) - OR -...

  • Page 27: Edit A Phonebook Entry

    Directory Scroll through the phonebook entries using the and • first character of the name to be searched (using the digit keys) and continue navigating using the reach the entry to be dialed . Press ON or SPEAKER ( • ), to dial the number .

  • Page 28: Caller Id

    There are fees for caller ID services, and they may not be available in all areas . This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment .

  • Page 29: About Call History (Caller Id)

    . For each call that comes in, the screen displays the following information between the first and second rings: • Your caller’s name (15 letters are sent by your telephone company) . • The caller’s area code and telephone number .

  • Page 30: Store A Call History Record In The Directory

    Caller ID Store a call history record in the directory • Press OFF/CLEAR 1 . Locate the record in the call history you want to store in the directory . on the handset(s) 2 . If you wish to change how the number is stored, press # . The screen displays alternate dialing (or EXIT on the sequences available for this call .

  • Page 31: Voicemail

    RESET ALL CODES • In order to use these features, you must subscribe to and activate voicemail service through your local telephone company . • When one handset is accessing the voicemail setup, the other handset(s) cannot access it at the same time .

  • Page 32: Program Password

    (or MENU/SEL on the base) to choose it . You will see the following display: Use the number keys to enter the password number provided by your local telephone company . To enter pauses, press and hold PAUSE . Press DELETE/MUTE on the handset (or DELETE on the base) to erase numbers if you make a mistake.

  • Page 33: Program The Skip Key

    (or MENU/SEL on the base) . Program the SKIP key The default SKIP key number is # . If this does not match the number provided by your local telephone company, you will need to edit the number .

  • Page 34: Custom Pay-Per-Use (Ppu) Features

    Custom pay-per-use (PPU) features PPU keys on base You can use the dedicated keys on the base unit to access below functions . • Your local telephone c o m p a n y m a y Auto call back dials the last party who called you, whether or not you answered the call . A charge is provide a monthly added to your phone bill each time you use this feature .

  • Page 35: Change Ppu Key Setting

    Press DELETE/MUTE on the handset (or DELETE on the base) . Enter the new number provided by your local telephone company . To enter pauses, press and hold PAUSE . When finished press MENU/SELECT on the handset (or MENU/SEL on the base) .

  • Page 36: Change 3-Way Calling Number

    Press DELETE/MUTE on the handset (or DELETE on the base) . Enter the new number provided by your local telephone company . To enter pauses, press and hold PAUSE . When finished press MENU/SELECT on the handset (or MENU/SEL on the base) .

  • Page 37: Batteries

    5 . The new battery must be charged before using the phone . Place the handset in the base and allow it to charge for at least 16 hours the first charge. The telephone might operate before that, but for best performance, let the battery charge fully .

  • Page 38: Additional Information

    • Make sure the power cord is plugged in . work at all . • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack. • Charge the battery in the handset for 16 hours . For optimum daily performance, return the handset to its base when not in use .
  • Page 39 • If the other phones in your home are having the issue, the problem is in your wiring or local service . Contact your local telephone company (charges may apply) . • Eliminate any background noise . Noise from a television, radio or other appliance may cause the phone to not dial out properly.
  • Page 40 Troubleshooting Problem Suggestion CAN’T CONNECT • Move the handset closer to the base . You might have moved out of range . • If the handset is in its base and the charging light does not come on, refer to The charge light is displays on my off (see page 43) in this troubleshooting guide .
  • Page 41 Contact your local telephone company (charges may apply) . I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you using my phone . still hear other calls, the problem is probably in your wiring or local service . Call your local telephone company .
  • Page 42 • Charge the battery in the handset for 16 hours . For optimum daily performance, return the handset to its base when not in use . • You may have too many extension phones on your telephone line to allow all of them to ring . Try unplugging some of the other phones .
  • Page 43 . • If the other phones in your home are having the issue, the problem is in your wiring or local service . Contact your local telephone company (charges may apply) . The charge light is off . • Clean the handset and base charging contact each month using a pencil eraser or cloth .
  • Page 44 . • Your caller must be calling from an area that supports caller ID . • Both you and your caller’s telephone companies must use caller ID compatible equipment . Common cure for If the unit does not seem to be responding normally, then try putting the handset in its base . If it electronic equipment .

  • Page 45: Maintenance

    Avoid water Your telephone can be damaged if it gets wet . Do not use the handset outdoors in the rain, or handle it with wet hands . Do not install your base unit near a sink, bathtub or shower .

  • Page 46: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions . Follow all warnings and instructions marked on the product .

  • Page 47: Fcc, Acta And Ic Regulations

    RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called . The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3).
  • Page 48 The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0 .1 . The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface . The termination...

  • Page 49: Technical Specifications

    Technical specifications Enhanced 5 .8GHz technology–your phone operates on a dual band transmission that combines the best of 5 .8GHz and 2 .4GHz technologies, providing enhanced performance over standard cordless telephones . Frequency control Crystal controlled PLL synthesizer Transmit frequency Base: 5725–5850 MHz Handset: 2400–2483 .5 MHz Receive frequency...
  • Page 50 Index About call history (caller ID) 28-30 Access voicemail 31 Answering calls 14 Base display 11 Base display screen messages 22 Base unit layout 13 Batteries 37 Battery care and maintenance 37 Before you begin 3 Belt clip (optional) 8 Call forward 17 Caller ID 28 Change 3-way calling number 36...
  • Page 51 Ringer volume 23 Shared call log 28 Store a call history record in the directory 30 Storing a new entry 25 Table/desk Installation 6 Technical specifications 49 Telephone operation 14-22 Telephone settings 23-24 Transferring calls 16 Troubleshooting 38-44 Voicemail 31 Warranty 45...
  • Page 52 Printed in China . 91-000965-010-000...
  • Page 53 User’s manual Qwest national help desk Toll free: 1-800-651-6791 Model: QW5872...

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