Solutions
Verify that the charger's power plug is correctly connected or the power bank has enough battery
Move the charger and hearing aid to a location with a temperature between +5°C and +40°C
(+41°F and +104°F)
Reinsert the hearing aid into the charger. This completes the charging within approximately
15 minutes.
Check the charging ports for foreign objects
Clean the contacts using a dry cloth
The hearing aids are charging. Ensure you leave the hearing aids in the charger during this process
Contact your hearing care professional
Note
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If none of the above solutions work, consult your hearing care professional.