Troubleshooting
To troubleshoot the charger, see your charger's instructions for use.
Symptom
The hearing aid LED light
remains turned OFF when
the hearing aid is placed
in the charger
The hearing aid LED light
pulses ORANGE when the
hearing aid is placed in
the charger but does not
power ON when removed
from the charger
The hearing aid LED light
blinks ORANGE when the
hearing aid is placed in
the charger
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About Getting started Daily use Options Tinnitus Warnings
Possible causes
The charger is turned OFF
The hearing aid or charger's temperature is either too warm or too
cold
Charging is incomplete. The charger has stopped charging to
protect the battery.
The hearing aid is incorrectly seated in the charger
The hearing aid charge pins are dirty
Battery is very low and insufficient to power ON hearing aids
System error
More info