Appendix 3 - Troubleshooting Guide - Vivitar Vivicam 3740 User Manual

Appendix 3 – Troubleshooting Guide
Problem Possible cause
The camera The camera is
has no power. turned off.
The batteries are
discharged.
The batteries are
inserted incorrectly.
The camera Internal memory /
won't take a Memory card full?
picture.
Is the camera
connected to a
computer?
The flash Is the flash on?
doesn't work.
The batteries may
be weak.
The images The camera or
are blurry. subject was moving
when the shot was
taken.
Lens focus
adjustment
The computer The camera was
does not connected to a
recognize the personal computer
camera by USB before
installing software.
Solution
Press the power button to turn the camera ON.
Replace the batteries with fresh ones. Refer to
Inserting Batteries.
Check the battery orientation. Refer to Inserting the
Batteries.
Backup your images and delete unwanted images or
format the internal memory / memory card.
The camera's buttons are not functional when
connected to a PC. Disconnect the camera to take
more pictures.
Ensure the flash is set to auto or always on. Refer to
Setting the Flash.
If the batteries are too weak, the flash will be unable
to recharge. Turn the camera off and wait a few
seconds before turning it back on. If this doesn't
work, replace the batteries.
Hold the camera steady or put it on a tripod to take
pictures.
Check the lens focus is correct or not (refer to page
35).
Connect the camera to the computer with the USB
cable. Select [My computer] > [Control panel] >
[System] > [Device manager]. From [other devices]
delete [Composite USB device] or [unknown device].
Disconnect the camera from the computer, install the
software, and then reconnect the camera.