LG WW18 EP Series Owner's Manual page 25

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APPENDIX
25
8. In case of any damage to the product/customer abuse/repairs by un-authorized personnel's/misuse
detected/ by the Authorized Service Centre personnel, the warranty conditions are not applicable and
repairs will be done subject to availability of parts and on a chargeable basis only.
9. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life
arising directly or indirectly out of any defect being noticed in the equipment during warranty period of
the Water Purifier. The company's obligation under this warranty shall be limited to repair or providing
replacement of defective parts only under the warranty period.
10. The company or its Authorized Service Centre reserves the right to retain any part's or component
replaced its discretion, in the event of defect being noticed in the equipment during warranty period.
11. While the company will make every effort to carry out repairs at the earliest, it however is made
expressly clear that the company is under no obligation to do so in a specified period of time.
12. Warranty does not cover accessories external to the equipment supplied by the dealer.
13. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing
depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
14. If any coloured internal or external components are replaced, there will be commitment to ensure that
the shades match with the original or other components. The replaced shades, patterns, tints may vary
from the customer's unit due to continuous usage of the unit. Any matching components changed at
customer's request will be chargeable basis except the component which actually needed.
15. Free Installation or Demo of the product, can be availed only once & within 3 months from the date of
purchase.
16. Any extended warranty offered by LGEIL has to be supported by relevant proof.
17. During 1st year warranty LGEIL recommend hygiene maintenance, provides 3 free scheduled Visits
depending upon model for service of the product, for which customer has to connect LG customer care or
to confirm in case call received from LGEIL.
18. Warranty shall expire after the warranty period as mentioned above even if the Water Purifier may not
be in use for any time during the warranty period for any reason.
19. Only courts in state of Delhi and places where LGEIL has its branch office shall have the jurisdiction for
settling any claims, disputes arising under the warranty.
Warranty is not applicable in any of the following cases :
1. The warranty card is not completed properly at the time of purchase.
2. The completed warranty card is not presented to authorized service personnel at the time of service of
the product.
3. The product is not operated according to instructions given in the Operating Instruction Booklet/
Owner's Manual.
4. The product is used for commercial purposes.
5. The input TDS of source water is more than the specifications as mentioned in the owner's manual.
6. The product has failed under certain conditions like water logging, flood, fire, misuse etc.
7. Defects/malfunction are caused by improper or reckless use, which shall be determined by the company
personnel.
8. Any repair work is carried out by persons other than authorized service personnel.
9. Defect/malfunction are caused which are beyond control like lightening, abnormal voltage, Acts of God,
virus etc.
10. Defects/malfunction caused while in transit to service centre or purchaser's residence.
11. Defects caused by rodents bite or by pests and vermin ants/Insects/animals/birds etc.
12. The serial number is deleted, defected or altered.
13. Damage is caused to the product or any part/s due to transportation or shifting.
14. Any accessory external to the equipment are supplied by dealer or LG.

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