Troubleshooting; Before Calling For Service - LG WW18 EP Series Owner's Manual

TROUBLESHOOTING

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TROUBLESHOOTING

Before Calling for Service

Water
Symptoms
Water tastes strange.
Fine particles occur in
the filtered water.
Dispensing
Symptoms
Water does not
dispense.
The purification
amount has reduced
suddenly.
Have you left the water purifier for a period of 2 or more days without
using it?
• The taste of water may change as it ages. Use the water purifier after
discharging the tank one time. In case issue persists please contact LG
customer care service.
Have you installed the appliance long ago or not changed filter for a
long period?
• If the filter is not replaced regularly, the water quality of the appliance will
deteriorate. Replace a new water filter.
Did water bubbles form?
• Water bubbles may form in the draining process. It is safe for you to drink.
• If fine particles exist continuously after you receive water from the water
purifier and several minutes have passed, cut off the tap water supply and
power supply and contact LG customer care service.
Did you shut off the valve located at the connection to the water source?
• Open the valve.
Did you unplug the power plug from the outlet socket?
• Plug the power plug into the outlet socket correctly.
Did you miss the filter replacement period?
• Request for filter replacement.
Does water not come out when you press the discharge lever?
• Contact LG customer care service.
Is it time to replace the filter?
• Request for filter replacement.
Is the water supply valve closed?
• Open the water supply valve.
Possible Cause & Solution
Possible Cause & Solution