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Network Cameras
User Manual
Manual Version:2.19

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Summary of Contents for ENS EM-IPCP8B5B-F28-M

  • Page 1 Network Cameras User Manual Manual Version:2.19...
  • Page 2: Disclaimer

    Thank you for purchasing our product. If there are any questions, or requests, please do not hesitate to contact the dealer. Disclaimer CAUTION! The default password is intended for your first login. For security, please set a strong password after your first login.
  • Page 3: Symbols

    Symbols The symbols in the following table may be found in this manual. Carefully follow the instructions indicated by the symbols to avoid hazardous situations and use the product properly. Symbol Description Contains important safety instructions and indicates situations that could cause bodily WARNING! injury.
  • Page 4: Table Of Contents

    Contents Disclaimer Environmental Protection Symbols 1 Network Connection 2 Login Preparation Logging In to the Web Interface Introduction to the Web Interface Initial Configuration 3 Configuring Parameters Local Parameters Network Configuration Ethernet Port E-Mail Port Mapping DDNS EZCloud SNMP 802.1x Adaptive Streams Image Configuration Image Adjustment...
  • Page 5 Scene Change Detection Advanced Settings Master-Slave Linkage Attribute Collection Master-Slave Linkage Common Alarm Configuration Configuring Motion Detection Alarm Configuring Tampering Alarm Configuring Audio Detection Alarm Configuring Alarm Input Configuring Alarm Output Memory Card Storage Setting Edge Storage Setting Cache Post Recording System Maintenance Security Setting the System Time...
  • Page 6 7 LPR LPR Live View LPR Configuration Appendix A Glossary Appendix B FAQ...
  • Page 7: Network Connection

    Network Connection Before accessing a network camera (also known as IP Camera or IPC) from a PC, you need to connect the network camera to the PC directly with a network cable or via a switch or router. Use a Shielded Twisted Pair (STP) cable to connect the network interfaces of the network camera and the PC. Use Shielded Twisted Pair (STP) cables to connect the network interfaces of the camera and the switch or router.
  • Page 8 Add the IP address as a trusted site...
  • Page 9: Logging In To The Web Interface

    NOTE! The IP address 192.168.1.13in this example is the default IP address. Please replace it with the actual address of your camera if it has been changed. (Optional) Modifyuser access control settings Before you access the camera, follow the steps to set User Account Control Settings to Never notify. Logging In to the Web Interface The default static IP address of the camera is 192.168.1.13, and the default subnet mask is 255.255.255.0.
  • Page 10: Introduction To The Web Interface

    3. Privacy policy is displayed on the screen when the user logs in for the first time. After reading the privacy policy, you need to check in the'I have read and agree to the above policy'box, then click the'OK' button to proceed to the next step. 4.
  • Page 11: Initial Configuration

    Description PTZ control area Note: This area is available for PTZ dome cameras and PTZ cameras. Live view window Live view toolbar Initial Configuration After you log in to the device, please perform the following initial configuration. Item Description Reconfigure the device IP and network parameters based on the Ethernet.
  • Page 12 NOTE! The local parameters may vary with models. Please see the actual Web interface for details. 1. Select Setup>Common>Local Parameters 2. Modify the settings as required. The following table describes some major parameters. Parameter Description When enabled, the camera will display an on-screen mark on the target (e.g., Untriggered Target face when face detection is enabled) and track it.
  • Page 13: Network Configuration

    Parameter Description When enabled, the attributes collected will be displayed in live view page. Display Attributes This function should be used with Intelligent > Smart > Attribute Collection. ● Real-Time Priority: Recommended if the network is in good condition. ● Fluency Priority: Recommended if you want short time lag for live video. Processing Mode ●...
  • Page 14 2. Select Static from the Obtain IP Address drop-down list. 3. Enter the IP address, subnet mask, and default gateway address. Make sure that the IP address of the camera is unique in the network. 4. Click Save. PPPoE NOTE! This function is not supported by some models.
  • Page 15 To manually configure DHCP, follow the steps below: 1. Click Setup>Network>Network. 2. Select DHCP from theObtain IP Address drop-down list. 3. Click Save. IPv6 1. Click Setup>Network>Network. 2. By defaultthe IPv6 mode is set toManual. 3. Enter the IPv6 address, set the prefix length and default gateway. The IP address must be unique on the network.
  • Page 16: Port

    2. Signal strength is displayed. Turn on Adaptive Streams. The page shows that there are other Wi-Fi networks. To search for Wi-Fi networks again, click Search. 3. Click an SSID in the Wi-Fi Network list. Information about the corresponding network is displayed. 4.
  • Page 17: Ftp

    4. Click Setup>Network>Port. 5. Configure relevant port numbers. 6. Click Save. All snapshots (except face detection) are saved through the general FTP service.After the configuration of FTP, you will be able to upload snapshots from network cameras to the specified FTP server. General 1.
  • Page 18: E-Mail

    2. Set the IP address and port of the FTP server, username and password used to upload images to the FTP server. 3. Set the path for saving snapshots on the FTP server and the file name format.For example, set path as Preset No.\\IP Address\\Date,and set file name as Preset No.-PTZ Latitude-PTZ Longitude-PTZ Zoom.jpg.
  • Page 19: Port Mapping

    2. Configure relevant parameters of the sender and the recipient. Some camera models support Email test. You may test email after setting the recipient address.The following table describes some major parameters. Parameter Description When enabled, the e-mail will be encrypted using TLS (Transport Layer Security) or Secure Socket Layer (SSL) to protect privacy.
  • Page 20: Dns

    2. Enable Port Mapping and select mapping type. If Manual is selected, then external ports must be configured (external IP is obtained automatically by the camera). If the configured port is occupied, then the Status will show Inactive. 3. Click Save. 1.
  • Page 21: Ezcloud

    EZCloud NOTE! This function is not available to all models. ● Scan the QR code with your mobile phone (iOS or Android) to download the APP. ● When installed, run the APP to add the camera. Please refer to the online help in the APP for ●...
  • Page 22: Qos

    Click Save. On the SNMPv2 setting page, Read-Only Community Name is used for two-way authentication between a camera and the central server. The default name is public, and you may change it as needed. If you change the Read-Only Community Name, you should change it into the same one on the central server, or the two-way authentication will not be completed.
  • Page 23: Adaptive Streams

    NOTE! To use QoS, make sure that the switch support QoS mode. Adaptive Streams NOTE! Adaptive Streams is not available on all models, and is enabled by default on some models. Please ● see the actual Web interface for details. Itss recommended to enable Adaptive Streams in a poor network environment.
  • Page 24 1. Click Scenes. 2. Select a scene, and then set scene switching parameters. The following table describes some major parameters. Column Description Indicates the scene that is being used. Note: ● Select an option button to switch to the scene and display the corresponding image Current parameters for the scene.
  • Page 25 4. If auto-switching is enabled, the camera can switch to the scene automatically when the condition for switching to a non-default scene is met. Otherwise, the camera remains in the default scene. When auto-switching is not enabled, the camera remains in the current scene. NOTE! If Auto Switching is enabled (scene settings will be unavailable), the device will switch between the ●...
  • Page 26 Item Description Set the degree of difference between the blackest pixel and the whitest pixel. Contrast Low contrast High contrast Contrast of boundaries of objects in an image. Sharpness Low sharpness High sharpness 2D Noise Reduce the noise of images. The function may cause image blurring. Reduction 3D Noise Reduce the noise of images.
  • Page 27 Item Description Rotation of the image. Normal Flip Vertical Image Rotation Flip Horizontal 180° 90°Clockwise 90°Anti-clockwise 3. To restore default settings in this area, click Default. Exposure NOTE! This function may vary with models. Please see actual Web interface for details. ●...
  • Page 28 For some camera models, the page is displayed as follows. 2. Set the parameters as required. The following table describes some major parameters. Parameter Description Select the correct exposure mode to achieve the desired exposure effect. ● Automatic: The camera automatically adjusts exposure according to the environment. ●...
  • Page 29 Parameter Description Improves image brightness in low light conditions. Note: Slow Shutter You can set this parameter only when Exposure Mode is not set to Shutter Priority and when Image Stabilizer is disabled. Set the slowest shutter speed that the camera can use during exposure. Slowest Shutter Note: You can set this parameter only when Slow Shutter is set to On.
  • Page 30 Smart Illumination NOTE! This function may vary with models. Please see actual Web interface for details. 1. Click Setup>Image>Image and then click Smart Illumination. 2. Select the correct IR control mode and set the parameters. The following table describes some major parameters.
  • Page 31 2. Select the focus mode as required. Parameter Description Auto Focus: The camera focuses automatically according to the current light condition. ● Manual Focus: Manually adjust camera focus as required. ● One-Click Focus: The camera is triggered to focus once when rotating, zooming or going to ●...
  • Page 32 Adjust the red offset manually. Red Offset Note: You can set this parameter only when White Balance is set to Fine Tune. Adjust the blue offset manually. Blue Offset Note: You can set this parameter only when White Balance is set to Fine Tune. 3.
  • Page 33: Osd Setting

    2. Select an option from the Lighting Type drop-down list. 3. To restore the default settings, click Default. Configuring Iris and Lens Mode NOTE! This function is only supported by certain network box camera types. Please see the actual model ●...
  • Page 34 The OSD interface of some models is displayed as follows. 2. Select the position and content of the OSD. Position: Click the desired box in the Live View area. After the cursor shape is changed, click and hold ● the button to move the box to the desired position. To set the position precisely, use the X and Y coordinates under Overlay Area.
  • Page 35: Privacy Mask

    Privacy Mask On certain occasions, you may need to set a mask area on the camera image to protect privacy, for example, the keyboard of an ATM machine. When PTZ changes its position or zooms, the Privacy Mask will be adjusted accordingly to protect the area all along.
  • Page 36: Audio And Video Configuration

    2. Click to add a privacy mask, and click to delete a mask. To mask a position: Click the box (with Mask displayed on it) to activate the mask. After the cursor ● shape has changed, drag the box to the intended position. To mask an area: Use the mouse to draw a box on the area you want to mask.
  • Page 37 NOTE! This function may vary with models. Only some camera models support the third stream. To determine if ● your camera supports this function, see the Web interface. ● After enabling the sub or third stream, modify the parameters as required. The parameters for the sub and third stream have the same meanings as that for the main stream.
  • Page 38: Audio Configuration

    Parameter Description When Encoding Mode is VBR, you can move the slider to adjust quality level for images. Image Quality Moving the slider toward Bit Rate decreases the bit rate and may affect image quality. Moving the slider toward Quality increases the bit rate and improves image quality. Interval at which an I frame is encoded.Normally, a shorter I frame interval offers better I Frame Interval image quality but consumes more bandwidth.
  • Page 39: Snapshot

    2. Modify the settings as required. The following table describes some major parameters. Parameter Description No audio data will be encoded when Off is selected. Note: Audio Input It is recommended to select Off if you do not need audio. This can improve device performance to some extent.
  • Page 40: Roi

    2. Select On, and then set resolution, mostlarge and schedule as needed. Some parameters are described in the table below. Parameter Description Interval between two snapshots. For example, with Snapshot Interval set to 1 and Snapshot Interval Number of Snapshot set to 2, the camera will take 2 snapshots (take one first and then take another after 1 second).
  • Page 41: Media Stream Configuration

    2. Click , and then drag the mouse to cover the intended part of the images. To delete, select the area and then click Media Stream Media Stream You can display the established media streams from a camera. You may also set the camera so it transmits code streams by the UDP or TCP protocol to a specified IP address and port number.
  • Page 42 RTSP Multicast Address After an RTSP multicast address is configured,the third-party player can request the RTSP multicast media stream from the camera through the RTP protocol. 1. Click Setup>Video & Audio>Media Stream> RTSP Multicast Address. For some camera models, the page is displayed as follows. 2.
  • Page 43: Smart

    Intelligent You can configure intelligent monitoring to count people and monitor moving objects. Intelligent monitoring includes people counting, intrusion detection, and auto tracking. The supported functions may vary with camera model. Smart Click Setup>Intelligent>Smart . For some camera models, the page is displayed as follows. Cross Line Detection Cross line detection detects objects that cross a virtual line in live video and triggers alarm when such an event is detected.
  • Page 44: Enter Area

    2. Select Cross Line Detection. 3. In the Detection Rule area, click to add a new detection area.To delete a detection area, click 4. On the small preview window, drag the line to the intended position and set the detection range. 5.
  • Page 45: Leave Area

    2. Select Enter Area Detection. 3. In Rule Settings area, click to add a new detection area. To delete a detection area, click 4. Drag the borders of the box to set the intended position and range. 5. Set detection sensitivity for the camera to decide whether to report an alarm. 6.
  • Page 46: Intrusion Detection

    2. Select Leave Area Detection. 3. In Rule Settings area, click to add a new detection area. To delete a detection area, click 4. Drag the borders of the box to set the intended position and range. 5. Set detection sensitivity for the camera to decide whether to report an alarm. 6.
  • Page 47: Object Moving

    2. SelectIntrusion Detection. 3. In the Detection Rule area, click to add a new detection area. To delete a detection area, click 4. Drag the borders of the box to set the intended position and range. 5. Set time threshold, sensitivity for the camera to decide whether to report an intrusion detection alarm.
  • Page 48: Object Left

    2. Select Enable Object Moving Detection. 3. In theDetection Rule area, click to add a detection area. To delete, click 4. Drag the box to set the position and effective range. 5. Set time threshold and sensitivity to decide whether to report an intrusion detection alarm. Time threshold: Minimum duration an object is detected in the specified area to trigger an alarm.
  • Page 49: Mixed -Traffic Detection

    2. Select Enable Object Left Detection. 3. In theDetection Rule area, click to add a detection area. To delete, click 4. Drag the box to set the position and effective range. 5. Set time threshold and sensitivityto decide whether to report an intrusion detection alarm. Time threshold: Minimum duration an object is detected in the specified area to trigger an alarm.
  • Page 50: Face

    2. Choose Full Screen or Specified Area as detection area. 3. Set snapshot sensitivity. The greater the value, the higher the sensitivity. 4. Set snapshot object type to judge whether to snap small pictures. 5. Set object filter type and size, alarm-triggered actions and arming schedule as required. 6.
  • Page 51 2. Choose Full Screen or Specified Area as detection area. 3. Set snapshot sensitivity. The greater the value, the higher the sensitivity. 4. Set snapshot mode. In Intelligent Recognition, the camera detects and snapshots the object automatically. 5. To enable snapshot of human body in the detection area, enable Human Body Snapshot. 6.
  • Page 52: Face Picture Comparison

    Item Description 500ms, and if Upload Original Image is selected, both the original snapshot containing the face and the face cutout will be uploaded. 11. Set the alarm-triggered actions and arming schedule as required. For the detailed steps, see the descriptions of alarm-triggered actions in Common Alarm Configuration.
  • Page 53 Import a CSV file containing face data to add multiple pieces of data. Click Batch Import, select the file to import, and click Upload. Batch import 3. Add monitoring task. Click Add, then set monitoring task name and cause of monitoring based on your needs. ●...
  • Page 54: People Counting

    People Counting NOTE! Only some camera models support this function. ● ● The supported alarm triggering and arming schedule may vary with camera model. Please see the actual Web interface for details. 1. Click Setup >Intelligent>Smart. Choose People Counting and then click 2.
  • Page 55: Auto Tracking

    8. Click Save. Auto Tracking The camera automatically tracks an object that triggers the rule. NOTE! Only some camera models support this function. ● ● The supported alarm triggering and arming schedule may vary with camera model. Please see the actual Web interface for details.
  • Page 56: Defocus Detection

    2. Select Enable. 3. Set Background Update Rate. The greater the value, the quicker the image refreshes. 4. Set Sensitivity. The greater the value, the more likely that small objects will be detected. 5. Set Min. Object Size. The greater the value, the more small objects will be ignored during detection. 6.
  • Page 57: Scene Change Detection

    Scene Change Detection NOTE! Only some camera models support this function. ● ● The supported alarm triggering and arming schedule may vary with camera model. Please see the actual Web interface for details. Use scene change detection to detect the change of surveillance environment caused by external factors such as intentional rotation of the camera, and to report an alarm when such an event is detected.
  • Page 58 For some camera models, the page is displayed as follows. 2. Select Enable Box-Dome Linkage. 3. Set master or slave IP address, HTTPport, and zoom coefficient. 4. Click Save. 5. Select Mark Linkage tab.
  • Page 59 6. Click Manual Mark, the following page will be displayed. The meaning of buttons: Previous/Next:Change marking scene when you finish marking operation in the current scene. End Marking: End marking operation without saving. Add/Delete: Add or delete marking point. Clear All: Clear all the marking points on this page. 7.
  • Page 60 Master-Slave Linkage Use master-slave linkage to link a master device and a slave device. The master device detects the target and the linked slave device tracks and captures the target. NOTE! Only some camera models support this function. ● The supported linkage parameters, linkage mode and alarming schedule may vary with camera model. ●...
  • Page 61 2. Select Enable Box-Dome Linkage. 3. Track Mode: The linked slave camera tracks the target that triggers the set rules, until timeout is up or the target disappears. 4. Set master or slave IP address and HTTP port. 5. Zoom coefficient: the greater the coefficient, the greater the zoom of the slave device. 6.
  • Page 62 9. Click Manual Mark, the following page will be displayed. The meaning of the buttons: OK/Apply: After completing the marking of one scene, click OK or Apply to save and update the linkage between the master and slave camera. Next: Change marking scene when you finish marking operation in the current scene. Exit: Exit marking without saving.
  • Page 63 10. Marking steps on a single scene: Click Add, click on the left master camera image. A small white frame appears at your clicking, and the area automatically zooms in (as shown below). Adjust the position of the marking point on the enlarged area. Right click to return to original image and select again. Click OK to confirm current marking point.
  • Page 64: Advanced Settings

    Attribute Collection Attribute Collection NOTE! Attribute collection functions with other smart features. ● To display attributes in live view page, you need to enable Display Attribute in Local Parameters first. ● The interface may vary with model and smart function. Please see the actual interface for details. ●...
  • Page 65 1. Click Setup >Intelligent>Advanced Settings. Click Detection Parameters tab. 2. Choose a detection mode. ChooseFilter Repeated Motion Mode to prevent repeated alarm reporting caused by repeated motion detected in the surveillance environment. 3. Click Save. Events Thermal Alarm Temperature Measurement The temperature measurement function can detect people with abnormal body temperatures.
  • Page 66: Common Alarm Configuration

    The black body temperature is 36℃ by default and cannot be changed. The value of correction temperature is 0. You don’t need to change this value in scenes that meet the temperature measurement requirements. Set environment temperature. Modify the environment temperature according to the actual environment temperature on site.
  • Page 67: Configuring Motion Detection Alarm

    With Upload Image(Original) selected, The camera uploads the snapshot original image to the Upload server or platform . Image(Origina Note: Make sure you have completed FTP and Snapshotbefore using this function. With Upload Image(Objetc) selected, The camera uploads the snapshot object image to the server Upload or platform.
  • Page 68 NOTE! ● This function is not supported by some models. Please see the actual model for details. ● The alarm triggered actions may vary with models. Please see the actual Web interface for details. Area Detection 1. Click Setup > Events >Common Alarm >Motion Detection. Set Detection Mode to Area. 3.
  • Page 69: Configuring Tampering Alarm

    7. Set actions to be triggered by motion detection alarm and the plan. Grid Detection 8. Click Setup > Events > Motion Detection. Set Detection Mode to Grid. 9. Detection area(s) can be irregular on the grid. 10. Set detection sensitivity for the camera to decide whether to report a motion detection alarm (alarm visible on compatible NVR).
  • Page 70: Configuring Audio Detection Alarm

    2. Select On for Tampering Alarm. 3. Set detection sensitivity and duration for the camera to decide whether to report a tampering alarm. Sensitivity is divided into three levels: high-level, mid-level and low-level. Compared with mid-level sensitivity, the camera can detect blocking from a farther location when sensitivity is set to high. The camera reports an alarm when the lens is blocked for a specified length of time.
  • Page 71 2. Select Enable for Audio Detection, select a detection type and set the difference or threshold. To disable audio detection, clear the Enable check box. The following table describes some major parameters. Parameter Description ● Sudden Rise: An alarm is reported when the rise of volume exceeds the difference. ●...
  • Page 72: Configuring Alarm Input

    4. Click Save. Configuring Alarm Input The camera can receive alarm information from a third-party device. To use this function, you need to configure the following information for alarm input first: port, alarm name, alarm type (normally open or normally closed) and alarm reporting time.
  • Page 73 2. Select the alarm and set the alarm name. 3. Set the status to N.O. (default setting) and set the alarm duration. 4. Set relay mode to better adapt to third-party alarm devices like alarm lights. Please select the trigger mode according to your third-party alarm device.
  • Page 74: Memory Card Storage

    Memory Card Storage NOTE! This function is not supported by some models, and may vary with models. Please see the actual ● model for details. Edge storage is recommended when the camera operates in stand-alone mode. When the camera ● is managed by the central management server, you need to stop edge storage to avoid affecting the cache post recording service.
  • Page 75 For alarm-triggered recording, length of time that recording continues after the end of the Post-Record(s) alarm. 3. Click Save. Planned storage If planned storage is enabled, the camera records video to the memory card during the specified periods. 1. Click Setup>Storage>Storage. For some camera models, the page is displayed as follows.
  • Page 76: Setting Cache Post Recording

    2. Select Planned Storage, and then set the periods during which the camera records video to the memory card. 3. Click Save. NOTE! Planned storage is not effective when manual storage and planned storage are both enabled. ● To query recordings in the memory card, seeVideo Playback and Download with Edge Storage.
  • Page 77 2. Set Storage Policy to Off. Post-Record is displayed if the camera is capable of this featureand then set Post-Record(s). 3. Click Save. Security User There are two types of users in the system: Administrator: referred to as “admin” in this manual. The default name of the administrator is admin, ●...
  • Page 78 Network Security HTTPS Set a secure channel for data transmission to ensure security. NOTE! This function is not supported by some models. Please see the actual model for details. 1. Click Setup>Network>Port. 2. Enter the port number in theHTTPS Port text box. 3.
  • Page 79 2. Select the check box to enable the ARP binding functionand set the gateway MAC address. 3. ClickSave. IP Address Filtering Use IP address filtering to allow or forbid access from specified IP address(es). NOTE! This function is not supported by some models. Please see the actual model for details. 1.
  • Page 80: System Maintenance

    Watermark Use watermark to encrypt custom information with video to prevent unauthorized delete or alteration. NOTE! Only some camera models support this function. 1. ClickSetup>Security>Watermark. 2. Select On to enable watermark, and then input watermark content. 3. Click Save. System Maintenance Time You can use the following methods to adjust the system time of your device.
  • Page 81 2. Select On forDST, set the start time, end time, and DST bias. 3. Click Save. Server Intelligent Server You need to configure the intelligent server if an ultra sensitive camera is managed by a central server. NOTE! Only some camera models support intelligent server. ●...
  • Page 82: Serial Port Mode Configuration

    Choose FTP, then click the FTP button to go to the FTP settings page and complete the settings. Choose LAPI to connect to VMSes. 3. Video&Image Database Settings: choose Pixel Mode or Percentage Mode to display the coordinate information of detection objects. NOTE! Video&Image Database Settings is available to certain models only.
  • Page 83 2. Select PTZ Control from thePort Mode drop-down list. The following table describes some major parameters. Parameter Description Set the PTZ protocol that the channel supports. Note: ● You can set this parameter only when Port Mode is set to PTZ Control. PTZ Protocol When PTZ Protocol is set to INTERNAL-PTZ, the camera can connect to the external PTZ ●...
  • Page 84 2. Select Trans-Channel from the Port Mode drop-down list. 3. Select Enable for Trans-Channel. 4. Enter the destination IP address and port number (IP address and port number that the transparent channel connects to). 5. Click Save. To display information from the third-party device on the OSD, you need to select OSD as the port mode. The camera receives information from the third-party device through the RS485 serial port, translates the received information, and then displays it on the OSD.
  • Page 85: Wiper Control

    Wiper Control Set wiper parameters before you can control the wiper. NOTE! This function is not supported by some models. Please see the actual model for details. 1. Click Setup>System>Ports & Devices, and then click the External Device tab. 2. Set control mode for the wiper. The following table describes some major parameters. Parameter Description The wiper is controlled by PELCO-D instructions;therefore,the PTZ protocol should be set to...
  • Page 86: Photo Storage Status

    Photo Storage Status View the current photo storage status. See Memory Card Storage for the full storage policy. NOTE! Only models with storage function support this function. Please see the actual model for details. 1. Click Photo. 2. Click Refreshto update the storage status. 3.
  • Page 87: Restarting The System

    NOTE! ● You must use the correct upgrade file for you camera. Otherwise, unexpected results may occur. The upgrade file is a ZIP file and must include all the necessary files. ● The boot program loads the operating system and then the system starts running. The upgrade ●...
  • Page 88: Collecting Diagnosis Information

    Collecting Diagnosis Information Diagnosis information includes logs and system configurations. You can export diagnosis information to your PC. 1. Click Setup>System>Maintenance. 2. In the Diagnosis Info area, click Browse to set the destination and then click Export. NOTE! Diagnosis information is exported to the local folder in form of a compressed file. You need to ●...
  • Page 89: Fisheye Camera Parameter

    Fisheye Camera Parameter To display video properly, you need to set fisheye parameters properly according to the actual mounting mode. NOTE! This function is only supported by fisheye cameras. Please see the actual model for details. 1. Click Live View>Mount. Select the mounting mode. The selected mounting mode must be consistent with the actual mounting mode.
  • Page 90: Live View

    Parameter Description Eleven display modes: ● Original Image ● Panoramic ● Panoramic+3PTZ ● Panoramic+4PTZ ● Panoramic+8PTZ ● 360°Panoramic+1PTZ 180°Panoramic ● ● Fisheye+3PTZ ● Fisheye+4PTZ ● 360°Panoramic+6PTZ ● Fisheye+8PTZ Three mounting modes: ● Ceiling ● Wall ● Desktop Note: The selected mounting mode must be consistent with the actual mounting mode.
  • Page 91: Live View Toolbar

    Live View Toolbar NOTE! The supported live view operations may vary with camera model. For the operations that your camera supports, see the Web interface. Button Description Play/stop live video. Adjust the output volume for the media player on the PC. Adjust the microphone volume on the PC during audio communication between the PC and the camera.
  • Page 92: Viewing Certain Area Of Images

    Button Description Set image display ratio in the window. For example, to display high-definition images at original 16:9, select Scale; to display according to window size, select Stretch; to display with the original image size, select Original. Reset the packet loss rate to zero. Note: After you move the mouse cursor on a live view window, this button appears on the floating toolbar.
  • Page 93: Using Area Focus

    2. Click and hold the mouse button, and then drag from top down (draw a rectangle) to specify an area. To restore the original image size and zoom in on other areas of the image, right-click the mouse. 3. To exit, click Using Area Focus NOTE! The supported live view operations may vary with camera model.
  • Page 94: Using 3D Positioning

    Using 3D Positioning NOTE! This function is available only for network PTZ cameras and network box cameras equipped with motorized zoom lens and PTZ. Please see actual models for details. 1. On the Live View page, click on the toolbar. 2.
  • Page 95 2. Snapshot list will be displayed on the right of live view, with the latest on top. Up to 200 snapshots will be displayed. The following figure shows an example. 3. Some models support structured data which indicates the attributes of detection objects. To display the attributes in live view page, you need to select Attribute Collection in Common Alarm Configuration.
  • Page 96: Deep Perimeter Snapshot

    5. Click to stop face snapshot display. 6. Click Open Image Folder to view the snapshots saved in your PC. The snapshots are saved in JPEG format. You may also change the image path in Setup > Common > Local Parameters. When the disk space is smaller than 100MB, you will be prompted to clear auto snapshot folder, and new snapshots will not be displayed in live view page until disk space is freed.
  • Page 97: Mixed-Traffic Detection Snapshot

    3. Click to stop deep perimeter snapshot display. 4. Click Open Image Folder to view the snapshots saved in your PC. The snapshots are saved in JPEG format. You may also change the image path in Setup > Common > Local Parameters. When the disk space is smaller than 100MB, you will be prompted to clear auto snapshot folder, and new snapshots will not be displayed in live view page until disk space is freed.
  • Page 98: Live View Of Fisheye Cameras

    3. Click to stop displaying snapshots. 4. Click Open Image Folder to view the snapshots saved in your PC. The snapshots are saved in JPEG format. You may also change the image path in Setup > Common > Local Parameters. When the disk space is smaller than 100MB, you will be prompted to clear auto snapshot folder, and new snapshots will not be displayed in live view page until disk space is freed.
  • Page 99 When Panoramic is selected, dewarped panoramic images are displayed as follows.
  • Page 100: 5Eptz Of Panoramic Cameras

    NOTE! If the ceiling mount or desktop mount is adopted, the panorama image (two 180°images) is a dewarped image of the fisheye preview image (360° image). Please mount the camera with an appropriate angle of view according to the actual surveillance requirements. For example, if the camera is installed on the ceiling, the surveillance target is displayed on the upper part of the panorama image when the intersection angle between the device cable outlet (logo) and the surveillance target in clockwise direction is 135°.
  • Page 101 1. On the Live View page, select on the toolbar as shown below. 2. When you click in panoramic mode,the live view would change to the 5ePTZ tracking mode. Then camera would detect moving objects in the live view when perimeter protection function is enabled, besides, it can trackand enlarge 5 targets that trigger the alarm rule which you set up in perimeter protection functionat most simultaneously.
  • Page 102: Video Playback And Download With Edge Storage

    Video Playback and Download with Edge Storage NOTE! Edge storage refers to recording video to the memory card of a frontend device (mostly a camera). ● Local recording refers to recording video to a local PC client. Before you play back video with edge storage, check that the camera has been installed with a ●...
  • Page 103: Ptz Control

    2. Search for video within a specified period. The results will be shown in a list. 3. Select your video and click Download. The video will be downloaded to your local path from the memory card (local path can be changed in LocalSettings). 4.
  • Page 104: Setting Patrol By Presets

    Item Description Control the direction of the PTZ camera and release the control. Turn on or off IR. Turn on or off the wiper. Turn on or off the heater. Turn on or off the illuminator. Turn on or off snow control. Adjust camera focus.
  • Page 105 2. Adjust the camera till it points toward the desired direction. 3. Adjust zoom and focus as needed to obtain the optimal image. 4. Click to add it as a preset. Enter a number and name for the preset and then click OK. Go to a preset 1.
  • Page 106: Setting Patrol

    2. Click for a preset and then confirm the delete. Setting Patrol A patrol route is the track by which a PTZ camera follows when moving from a preset to the next. The length of time that a PTZ camera stays at each preset is configurable. Multiple patrol routes are allowed for a PTZ camera.
  • Page 107 Patrol actions include: Go to a preset and stay for a certain amount of time before going to the next preset. ● Rotate at the set speed in the set direction for a certain amount of time, zoom, stay at a set position ●...
  • Page 108 2. Click . The page for setting patrol plans is displayed. 3. Set the correct patrol time and route. 4. Select Enable Patrol Plan. 5. Click OK. Start a patrol route After you have added a patrol route, select the patrol route to start patrol. 1.
  • Page 109: Setting Home Position

    2. Click for the patrol route you want to edit and modify the settings as required. Delete a patrol route 1. On the Live View page, click Patrol on the control panel. 2. Click for the patrol route you want to delete and then confirm the delete. Setting Home Position PTZ camera will return to home position if no operation is made within a specified period.
  • Page 110: Remote Control Ptz

    2. Select a mode and ID. 3. Click Save. Remote Control PTZ When the third-party platform is used and the PTZ protocol does not match that, you can set the remote control function to control the PTZ. NOTE! This function is only supported by PTZ cameras. 1.
  • Page 111: Resume Patrol

    2. Use directional buttons to rotate the camera to an intended position. 3. Click to set the current position as a limit.For example, click on the top to set the upper limit.Clicking will rotate the camera to the current position if the direction has been changed. 4.
  • Page 112 NOTE! This function is only available for certain models. ● LPR Live View 1. For cameras installed with Micro SD card, the snapshots will be saved to the SD card. If no SD card is installed, the snapshots will be saved to the PC. Click Open Image Folder to view snapshots. The close-up image of plate is displayed on the upper left pane.
  • Page 113 3. ClickInclination Line, and then draw an inclination line that shows the inclination of the road surface. Reset Flow Counting > Click Setup>Intelligent>Traffic Monitoring> Smart Reset Flow Counting . Set the time to reset LPR snapshot. Smart-Snapshot Handling Click Setup>Intelligent>Traffic Monitoring> .Usually the default settings are Snapshot Handling...
  • Page 114 Unidentified Vehicles:Select whether to generate passing records for unidentified vehicles. This function is turned on by default. Generated Photos: Select whether to display the close-up image of plate. By default the image is set to display. Photo Click Setup>Intelligent>Traffic Monitoring> .
  • Page 115 Appendix A Glossary Acronym Description Address Resolution Protocol Constant Bit Rate Domain Name Service DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol Daylight Saving Time File Transfer Protocol Group Of Pictures Graphical User Interface HTTPS Hyper Text Transfer Protocol over SSL Internet Explorer IMOS IP Multimedia Operation System...
  • Page 116 Appendix B FAQ What to do if no message prompts me to install ActiveX when I log in on a Windows 7 PC the first time Answer: Follow these steps to turn off UAC and then log in again: 1. Click the Start button, and then click Control Panel. 2.

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