Viking C-3000 Technical Practice page 8

Symptom 2:
As soon as the "multi-module interconnect" modular cord is connected from the "in" of the master C-3000 to the "out" of the
slave C-3000, the "in-use" LED's light up steady on both C-3000's.
Probable Cause and Solution:
The modular cord being used to connect the C-3000's together is the wrong polarity. The modular cord must be a standard
"straight through" modular cord, rather than a "reversed" modular cord. The modular cord supplied with the C-3000 is the
correct polarity. Either use the supplied modular cord, or make sure the locking tab is on the same side of the modular cord
at both ends, if making your own modular cords.
Symptom 3:
Everything works properly when the entry phone calls an apartment on the master C-3000. When the entry phone tries to
call a slave apartment, the entry phone receives both ringback tones and a busy signal (at the same time), as the call is
ringing through to the slave apartment.
Probable Cause and Solution:
The master C-3000 has not been properly programmed with the "number of modules" in the stack (##8 memory location).
The master C-3000 must be told how many C-3000's are in the stack and this is set to one by default. Program the mas-
ter with the correct number of units in the stack. See Programming, Section C (Master Module Setup) for programming
details.
Note to Building Managers: Please make copies of this form, fill them out and distribute to your tenants.
E n t r y S y
E n t r y S y
Tenant Name: _________________________________
Tenant Phone #: _______________________________
A. Receiving a Visitor
Upon arrival, a visitor dials the code ________ found on the directory of your apartment. Your telephone(s) then
begin to ring in a special double-ring cadence, notifying you that you have a visitor at the door. You may then
answer the call from any phone, and converse normally with the visitor. If your phone is already in use, you
receive a "call-waiting" type tone, notifying you of the visitors call. A hookswitch flash (a quick momentary hang-
up of your phone) will put the current call on hold, and answer the visitor's call. A second hookswitch flash from
your phone will disconnect the visitor's call and return you to the original call without allowing the visitor access
to the building.
B. Allowing a Visitor Entry
After communicating with a visitor at the door, you can allow the visitor access to the building by entering a
________ on your Touch Tone telephone. Upon entering this code, both parties will hear a brief buzzing tone
while the visitor is allowed access to the building. If you were on a call, you will be automatically returned to the
original call.
C. Keyless Entry
Each tenant can be assigned a unique four to six-digit entry code, which may be used to gain access to the
building without their key. To use the Keyless Entry feature, push the "Call" button or take the entry phone off-
hook and enter _______.
P r o d u c t S u p p o r t
P r o d u c t S u p p o r t
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.
Fax Back Doc 162
8
s t e m U s e r
s t e m U s e r
L i n e . . . 7 1 5 . 3 8 6 . 8
L i n e . . . 7 1 5 . 3 8 6 . 8
s G u i d e
s G u i d e
Tenant Unit #: ____________________________
6 6 6 F
6 6 6 F
Printed in the U.S.A.
a x B a c k L i n e . . . 7
a x B a c k L i n e . . . 7
1 5 . 3 8 6 . 4 3 4 5
1 5 . 3 8 6 . 4 3 4 5
ZF301510 Rev B