Page 2
INTRODUCTION Dear Users, Thank you for choosing the D39 Power Wheelchair for your portable wheelchair trans- portation needs. It is important to read through this manual before operating your D39 Power Wheelchair to become familiar with its features as well as its limitations and safety information.
SYMBOL DEFINITION Warning Attention, see Beware of potential hazard instruction for use Refer to instructions for Refer to instructions for use - Mandatory use - Recommended Failure to read the instruc- Failure to read the instruc- tions for use could intro- tions for use could intro- duce a hazard duce a hazard...
Page 5
Temperature limitation Humidity limitation Store in clean & dry place Protect from heat and ra- protected from rain, snow, dioactive sources ice, salt and water. Danger of explosion Package Number Keep dry Foot Switch Equipotential CF application part Fuse Switch PCTB Volume control Do use cel phone, remote...
SECURITY GUIDANCE The user must perform all of the procedures in this manual. This product is suitable for users with age between 18 to 75 years old. Do not drive on public highway. No over cross any gap which is over 100 mm (3.94") in width. Never try to overpass obstacle which is over 40 mm (1.57") in height.
Page 7
Statement Indications for use: It is a motor driven, indoor and outdoor transportation vehicle with the intend- ed use to provide mobility to a disabled or elderly person limited to a seated position. wheelchair (Model D39) has a base with alumini- um alloy frame, two front wheels, two rear wheels, a seat, an adjustable steering column, a tiller console, an electric motor, an electromagnetic brake, 2 recharge-...
PRODUCT FEATURES AC 220 Controller Charger Battery Motor Driving Device Photo 1 Product features Based on Electric Shock Proof Classification: Classified as internal power type device during operation, it is type 2 device while it comes to charging. Based on classification of Electric Shock Proof: It belongs to B type applicable section.
PRODUCT RELATED EXPLANATION 【Intend Use】 The product is for people with inconvenience of having ability to walk fully or having or with disabilities (excluding obesity). 【Contraindications】 Intended user, with visual weakness, intellectual impairment or neck disease, who is unable to observe environment on the back, should be operated by others.
SAFE USE GUIDELINE For uers Keep metal objects away from positive and negative terminals of battery to avoid electric shock adn circuit short cut. Carefully read through the instructions, or receiving training and guided by profes- sional techinician or nusing staff who is familiar with the product. Always have full understanding and feel of electric wheelchair prior to start up and operate the wheelchair.
Page 13
Precautions on controller Note: Adjust the installed position of joystick controller (as photo 2) to pro- tect from any risk of bump or falling down. Inspect and adjust the installation of joystick every six months, as ften as it is necessary.
Page 14
Operational environment This electric wheelchair is not suitable for use or kept under the environment of heavy rain, snow or ice. Contact with water or excessive humidity will lead to electrical failure. Avoid malfunction of electric wheelchairs: Do not place or keep the electric wheelchair under direct impact of water (such as heavy rain) or in a very humid environment.
Page 15
Driving on road Most countries and regions are illegal for powered wheelchairs to drive on motor vehicle lanes. It is dangerous for electric wheelchairs to drive on roads or parking lots. When dirve at night or in darkness, reflective stickers attached on electric wheel- chair are helpful (Refer to photo 4).
Page 16
Balance on driving The electric wheelchair should be kept in balance and at stability to center gravity while diriving to avoid overturning during the process of forward and backward. The balance to center gravity is affected by the following factors: The seat height and angle.
Page 17
Precautions for getting on/off electric wheelchairs When it is ready to seat on the electric wheelchair, please make sure to turn off the power first. If you touch the joystick, it may cause electricity. The wheelchair moves unexpectedly due to unexpected mistake touching. Learn safest way to move your body from your health care professionals, the way to position your body and properlyupport yourself in the process of moving.
Page 18
Precaustions of hand extending, body leaning and body strechting while seat on wheelchair Body part extending, leaning and streching will affect the balance of center gravity of the electric wheelchair, which may cause you to fall or turn over with improper operation. Follow the key points below to reduce the risk of physical injury and damage: While change your body center of gravity in- cluding raising your body sideways or leaving...
Page 19
Obstacles overpassing You may need to overcome some obstacles in daily use, including doorsill, elevator, ramp, pit and broken pavement, etc. Improper operation may damage your electric wheelchair, and also cause personal injury. Note that the threshold is very dangerous. Even a small height may jam the cast- ers and tilt the electric wheelchair or rollover, it is recommended that remove the threshold of the room or cover the threshold to slope.
Page 20
Weight restrictions The maximum load of this electric wheelchair is , and the load in 300kgs (661.4 lb) use should not exceed this maximum load. The bearing capacity of the rear backrest is less than 75kgs (165.4 lb), it is not allowed to press down or lift the rear backrest.
INSTALL SETUP Components Your Power Wheelchair will arrive carefully packaged in a cardboard box. Open the top of the box then turn the box on the side for easier pulling out the chair and contents. Joystick Tools Chair Lithium battery Charger Safety belt Seat cushion...
Page 22
Continue to expand the chair into a s e a t e d p o s i t i o n u n t i l y o u h e a r a *CLICK* indicating it has locked into the seated position (Refer to photo Photo 8...
Page 23
Connect the controller wire harness to the CPU wire harness. Take care the line up the pins properly as arrow tip indicate, so that they do not get bent, broken or damaged (Refer to photo 13). Photo 13 Note Make sure connector pins “white arrow”...
BATTERY SETUP Install the battery Just put the battery to battery shell on both side of wheelchair, hold the battery handle, insert the other side of the battery into the opening of the battery tube until the battery is all the way inside (Refer to photo 14) Photo 14 Remove the battery...
FOLDING AND UNFOLDING Making sure all the attaching parts are fastened properly after any adjustment , repair or maintenance, for avoiding any damage or injury. The wheelchair with certain weight that requires correct way of lifting up to avoid injury. While it is necessary to lift up for moving the wheelchair, it is strong sug- gested user get off wheelchair first.
CONTROLLER Control panel The D39 Power Wheelchair is equipped with a joystick controller. Detail functions as shown. Higher Speed Lower Speed Each touch for one sec- Each touch for one section tion of speed acceleration of speed reduction Power Switch Left Screen ·...
Page 27
Controller and driving tips Never have sharp turn while at high speed. Unable to follow the " Warning" may cause tilting of the electric wheelchair as a result of injury or product damage. The location of joystick is at lower part of the control panel for controlling the speed and direction smoothly.
Page 28
Screen Display Speed Limitation Bluetooth Temperature Lock State Remiding Status R e m i n d i n g o f speed limit from low power. Imme- d i a t e c h a r g i n g Overheating Too Cool Unlocked...
Page 29
Screen Display Press the left or right button for 5 seconds to select the page desired, three pages available in total Main Page QR Code Page Equipment Number Page The first displayed page when Scan code to obtain information, Display information of device ID power on such as device ID and firmware version...
CHARGING BATTERIES Use of batteries Your Power Wheelchair will arrive with full charged batteries, which should last about 35 km (21.7 miles) under normal operation conditions. We recommend that you run the power wheelchair until the batteries are completely dead in order to get the most out of the battery life.
Page 31
Allow your wheelchair to charge for 6 hours full charge or when the light on the charger turns green, which means your batteries are full charged. Should you require them, the lights and what they mean are located on the back of the charger.
Page 32
Charging tips When charging electric wheelchair, it is better direct charge the batteries through joystick controller. Don't charge battery while battery in vehicles. All bat- teries must be fully charged before uinge in electric wheelchairs. Do not directly connect the battery terminal with the battery clipper or metal cable trying to charge the battery.
Page 33
Charge the battery before first time use the wheelchair will reduce the service life of the battery. (It is highly recommanded use up the electricity of battery for the first time then charge to full, this way could completely activate the battery). New battery must be fully charged for the first time to ensure that the battery is fully activated after the very fist timing use.
Cleaning of battery socket Check whether there is corrosion at the positive and negative poles of the battery. Check whether the battery and plastic battery box are assembled in place. Use a battery cleaning tool to clean the battery socket. Carefully clean up all metal particles and dust.
TRANSPORTING D39 Never transport the power wheelchair in a tie up system (electric mode), as the D39 Power Wheelchair is not compatible with them. Never sit in the wheelchair and be transported in moving vehicle. Do not place the folded power wheelchair in the front seat with driver where it could move and slide.
WARRANTY This warranty is valid from the date of exfactory and valid for the replacement of dysfunctional parts only. Any parts under warranty will be replaced and shipped to your door. Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user.
TROUBLE SHOOTING AND MAINTENANCE The following represents the most common questions asked about the fold power wheelchair D39 with regard to every day use; check this helpful guide or the opera- tor’ s manual for more information if you have a question about using your power wheelchair.
Page 38
The battery of Power Wheelchair is an ex- tremely important part, the battery life deter- mines the service life of the wheelchair. Try to keep the battery saturated after each use, to develop such a habit, it is recommended to conduct a deep discharge every month! If you don't use a Power Wheelchair for a long time, place it in a place to avoid bumps and...
Page 39
P o w e r W h e e l c h a i r s h o u l d a v o i d scratching seat leather and PU hand- rails and plastic ornaments with sharp objects, thus affecting the beauty of the whole vehicle (Refer to photo 25).
Page 40
WARRANTY Maintenance Frenquecy Daily check Turn off the controller, check the lever, make sure the lever is not bent and broken, and be sure to retiun to it when you release it. Check the nibber base of the lever for damage. Just check the base and do not repair it. If you have any questions, please contact your dealer.
Page 41
If you discover a problem, require for parts supply(Such as battery, tire,charger and so on) contact your authorized local Dealer or Distributor for assistance, alternatively direct contact with manufacturer with the following Contact Information. Gilani Engineering 14 Smithfield Road Smithfield NSW 2164 02 8740 8963 www.jbhmedical.com...
DIAGNOSTICS Fault code Cause of failure Inspection and handling methods Release joystick for returning to normal Abnormal joystick position position. Electromagnetic Brak- Engage the brake. ing is not engaged Joystick signal commu- Check all the wheelchaire wiring harness. nication error Joystick is out of order Damage of joystick, replace new one.
Page 43
Fault code Cause of failure Inspection and handling methods Power off and wait for a few minutes before Left drive is overload turning it on again. If the fault does not dis- appear. Replace the drive. 1. Inspect the left drive lever is at right position. Left drive is abnormal 2.
Page 44
Fault code Cause of failure Inspection and handling methods Inspect the connection of driver and Right motor is locked motor. Right motor phase current Replace the motor driver. offset value is fault Right motor main wire cur- Replace the motor driver. rent fault Check whether the driver and motor Right motor is not connected...
ELECTROMAGNETIC INTERFERENCE & COMPATIBILITY D39 Power Wheelchair meets the electromagnetic compatibility requirements of IEC60601 standards. The user shall install and use according to the EMC information provided in the attached documents. The portable and mobile RF communication equipment may affect the perfor- mance of electric wheelchair and avoid strong electromagnetic interference when using, such as close to mobile phones, microwave ovens, etc.
Page 47
Guidelines and manufacturer's statement-Electromagnetic Emission D39 Power Wheelchair is expected to be used in the electromagnetic environment specified below, and the buyer or user of the electric wheelchair vehicle shall ensure that it is used in this electromagnetic environment: Launch test Compliance Electromagnetic environment-Guidelines D39 Power Wheelchair only uses RF...
Page 48
Guidelines and manufacturer's statement-Electromagnetic Immunity D39 Power Wheelchair is expected to be used in the electromagnetic environment specified below, and the buyer or user of the electric wheelchair vehicle shall ensure that it is used in this electromagnetic environment. Electromagnetic Anti-interference IEC60601 Test Level Coincidence level...
Page 49
D39 Power Wheelchair is expected to be used in the following specified electromag- netic environment, and the purchasers or users of NPL001、NPL002、NPL003 elec- tric wheelchairs shall ensure that it is used in this electromagnetic environment: Electromagnetic Coincidence measurement Test Level level environment-Guidelines Portable and mobile RF commu-...
Page 50
If the fixed transmitting airport is strong, such as the base station of wireless (cel- lular / cordless) telephone and ground mobile radio, amateur radio, am (ampli- tude modulation) and FM (frequency modulation) radio broadcast and television broadcast, and the field strength of the place where NPL001、NPL002、NPL003 electric wheelchairs are located is higher than the RF coincidence level of the above application, then the electric wheelchair should be observed to verify It can operate normally.
Need help?
Do you have a question about the D39 Phoenix and is the answer not in the manual?
Questions and answers