Troubleshooting - GRE Kayak Adventure Operating Instructions Manual

Troubleshooting

CLEANER DOES NOT TURN ON.
There is no electricity in the wall socket.
1. Disconnect cleaner from the power and control unit.
2. Disconnect power supply from the wall socket, wait 30 seconds and
reconnect.
3. Turn power ON. If not activated, connect the unit to a different wall
socket.
Floating cable not connected properly to the power and control unit.
Reconnect the floating cable to the power and control unit.
Obstacle in the drive system of the cleaner unit.
1. Turn the cleaner unit carefully to view the underside.
2. Rotate the tracks and scrubbing brushes by hand. It should rotate but it
should not rotate freely.
3. Clean and remove obstacles and debris if necessary.
Propeller is seized due to accumulation of hair.
Check if the propeller is broken or needs to be cleaned (see "Checking
Water Outlet Propeller").
CLEANER MOVES BUT DOES NOT PUMP WATER.
Filter is dirty.
1. Open the bottom-lid, remove the filter-bag, and close the lid without the
bag
2. Run the robotic cleaner in the pool without the filters. If working properly,
clean the filter well or replace the filter.
Propeller is broken or seized due to accumulation of hair.
Check if the propeller is broken or needs cleaning (see "Checking Water
Outlet Propeller").
CLEANER PUMPS WATER BUT DOES NOT MOVE.
Obstacle in the drive system of the cleaner unit.
1. Turn the cleaner unit carefully to view the underside.
2. Rotate the tracks and scrubbing brushes by hand. It should rotate but it
should not rotate freely.
3. Clean and remove obstacles and debris if necessary.
CLEANER STARTS AND SHUTS OFF AFTER A SHORT TIME.
Filter is dirty.
1. Remove the filter.
2. Run the robotic cleaner without the filters. If working properly, clean the
filters well or replace the filters..
Propeller is broken or seized due to accumulation of hair.
1. Remove the top screws on the top outlet.
2. Check if the propeller is broken or needs to be cleaned.
Obstacle in the drive system of the cleaner unit.
1. Turn the cleaner unit carefully to view the underside.
2. Rotate the tracks and scrubbing brushes by hand. It should rotate but it
should not rotate freely.
3. Clean and remove obstacles and debris if necessary.
CLEANER DOES NOT PICK UP DIRT.
Filter is dirty or has holes.
Clean as needed and verify that there no holes in the filter.
Propeller is broken or seized due to accumulation of hair.
Check if the propeller is broken or needs cleaning (see "Checking Water
Outlet Propeller").
The suction inlet is not close enough to the pool floor.
Move the suction inlet OUT (see "Adjusting Suction Height").
DIRT COMES OUT OF THE CLEANER WHEN REMOVING IT FROM
POOL.
Filter shutter is broken or missing.
The filter shutter is located on the bottom lid. Check that both shutters are
not broken and function properly.
Holes in the filter.
Verify that there are no holes in the filter (see "Cleaning Filters")
Bottom lid is not properly closed.
Make sure that the bottom lid is properly closed.
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