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Fault
Detergent residue on
the damp washing.
Detergent residue on
the dry laundry.
Drying programme
does not start.
The programme dura-
tion changes during
the wash cycle.
Cause and troubleshooting
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 31
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 39
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 35
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 35.
Detergents may contain water-insoluble substances
that deposit on the laundry.
Brush out the laundry after washing and drying.
▶
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
Check whether the detergent used is suitable.
1.
→ "Detergents and care products", Page 31
Drain the dispenser.
2.
→ "Cleaning the detergent drawer", Page 39
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispensers", Page 35
Basic dosage is not correctly adjusted.
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 35.
Door is not closed.
Close the door.
▶
No drying programme is selected.
Select a suitable drying programme.
▶
→ "Programmes", Page 26
The programme operation is optimised electronically.
This may change the programme duration.
Not a fault – no action required.
▶
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
Not a fault – no action required.
▶
Note: When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Troubleshooting en
53
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