App Connection - TWO TREES TTS-20 PRO Product Manual

APP CONNECTION

The WIFI of this machine is a signal sent by the ESP32 chip of the main
board. The machine has been set up when the machine leaves the factory.
After the machine is turned on, the main board will send out the WIFI
network with the name Laser_XXXXX (XXXXX refers to the serial number of
the main board, the serial number of each machine). all different)
1.
Open the Laser_XXXXX network found by the mobile phone connection,
enter the password 12345678, and connect to the network.
2.
Open the APP and enter the connection options interface. Enter the IP
address: 192.168.4.1 and click connect.
3.
After the APP slicing is completed, you need to insert the TF card into
the motherboard when uploading files. If the upload fails, please confirm
whether the TF card is normal.
APP main interface
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AFTER-SALES SERVICE
The guarantee period is 12 months from the date of purchase.
1.
Missing/Damaged/Defective Parts
Within 7 days of the date of receipt, we will replace any parts for free of charge
including shipping fees.
After 7 days of the date of receipt, we will replace any parts for free of charge.
But you need to pay the shipping fees.
2.
Customer Damaged Parts: You need to pay for the cost of the parts and
the shipping fees.
3.
Courier company loss, missing, damaged, and defective parts.
a. Lost or damaged shipments must be reported to the carrier within the
carrier's claim window, and you need to inform us within 7 days of the date of
receipt.
b. For any parts lost or damaged during shipping, you need to take photos or
video and send them to us.
c. Once the Carrier dispute is settled, please provide us with all communica-
tions with the carrier. It is the customer's responsibility to keep us up to date
with ALL communication with the carrier.
d. For Missing Parts, you need to fill out a Service Ticket.
e. For Damaged Parts, you need to fill out a Service Ticket and send us the
photos or video.
f. If the part is one of the LCD Panel, Power Supply or Mainboard, you need to
ship the part back to us and we will send a new one.
EN
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