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Troubleshooting
Help!
• Factory Reset – If you need to reset the HIVE-KP8 back to factory default settings you can
navigate to the Settings > System tab and select ALL Reset under Reset to Default. If you can't
get into the Device Webpage, then you can also reset the device from the front panel of the
KP8. Remove the decora plate. Under the USB port there is a small pin hole. Take a paper clip
and press while the unit is connected to power.
• Factory Defaults
o IP Address is static 192.168.1.150
o Username: admin
o Password: admin
• Product Page – you can find the discovery Utility and additional documentation on the product
page where you downloaded this manual.
Hall Technologies
2/1/2024
Page 23 of 28
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