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Teppanyaki
Why is the teppanyaki making crackling and clicking noises?
Solid steel plate needs to settle during initial use. This is normal. See 'Using the
teppanyaki'.
Why doesn't food cook well at the edges of the teppanyaki?
Outer region of teppanyaki is the inactive cook zone. This is a safety feature to keep
benchtop or cabinet cool. See 'Using the teppanyaki.'
Why is oil pooling in the teppanyaki?
The teppanyaki will bow with use as the steel expands and contracts. This is normal.
Why is the teppanyaki becoming discoloured?
Stainless steel can change colour when exposed to high temperatures for prolonged
periods. See 'Cleaning'.
Why can't I select the temperature setting I want?
Teppanyaki has reduced temperature setting to prevent overheating. Higher
temperatures will become available once the product has cooled.
Downdraft ventilation
Why isn't the downdraft extracting all the steam, smoke and cooking smells?
Cookware is blocking downdraft. Tilt cookware lids to vent towards downdraft.
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Cookware is not adjacent to downdraft. See 'Using the downdraft ventilation.'
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Filter needs to be cleaned. See 'Cleaning the downdraft filter' for details.
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Filter box is around the wrong way. Lift it out and rotate it.
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Ducting has a leak. Use duct tape to seal it. If the issue persists, call Customer Care or
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your Authorised Service Centre.
Duct may be installed incorrectly. Refer to Installation Guide for details.
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TROUBLESHOOTING
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