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Bryant 355MAV Troubleshooting Manual
Bryant 355MAV Troubleshooting Manual

Bryant 355MAV Troubleshooting Manual

Variable-speed 2-stage electronic condensing furnace

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NOTE: Read the entire instruction manual before starting the
installation.
SAFETY CONSIDERATIONS
INDEX
Instructions .....................................................................................1
Example ..........................................................................................1
Sequence of Operation................................................................1-5
Self-Test Mode ......................................................................1-3
Heating Mode............................................................................2
Heating Mode-Two Stage.........................................................2
Emergency Heat Mode..........................................................2-3
Cooling Mode ...........................................................................3
Heat Pump Mode...................................................................3-4
Continuous Fan Mode ..............................................................4
Component Test.....................................................................4-5
Bypass Humidifier Mode..........................................................5
Dehumidification Mode ............................................................5
Zone Mode ................................................................................5
Service Label/Fault Code Instructions .......................................6-7
Start Here........................................................................................8
Improper Operation With No Flashing Fault Code ......................9
Not Enough Cooling Airflow ......................................................10
High-Fire Temperature Rise Too Low (Cold Blow) ..................11
LEDs 1, 2, 3, or 4 On Solid...................................................11-12
RED LED2 Flashing ....................................................................12
Fault Code 11—No Fault in Recent History Display ................13
Fault Code 12—Blower Calibration Lockout........................13-15
Fault Code 13—Limit Switch Lockout..................................15-16
Fault Code 14—Ignition Lockout................................................17
Fault Code 21—Invalid Model Selection....................................17
Fault Code 22—Set Up Error......................................................18
Fault Code 23—Invalid Blower Airflow Selection ....................18
Fault Code 24—Secondary Voltage Fuse Is Open................19-20
Fault Code 31—High-Pressure Switch Fault.........................21-22
Fault Code 32—Low-Pressure Switch Fault .........................23-24
Fault Code 33—Limit Switch Fault.......................................24-26
Fault Code 34—Ignition Proving Fault .................................26-27
Fault Code 41—Blower Outside Valid Speed Range ...........27-28
Fault Code 42—Inducer Outside Valid Speed Range...........28-30
Fault Code 43—Pressure Switch Calibration Fault...............30-31
Fault Code 44—Blower Calibration Fault.............................31-32
Cleanup and Start-Up Instructions ..............................................32
APPENDIX A—Board Layout & Wiring Schematic ...........33-35
APPENDIX B—Isolation Circuits ..............................................35
APPENDIX C—Pressure Check Diagram ..................................35
APPENDIX D—Quick Motor Test Procedure ......................36-38
APPENDIX E—Variable-Speed Condensing Furnace Duct
Static and Blower Operation.............................................39-43
APPENDIX F—Quick Reference Information ...........................44
APPENDIX G—Thermostat Staging Algorithm ...................45-46
INSTRUCTIONS
This guide uses your expertise and observations to lead you to the
trouble spot as efficiently as possible. This is only intended as a
troubleshooting guide
VARIABLE-SPEED
2-STAGE ELECTRONIC
CONDENSING FURNACE
PAGE
—1—
Cancels: SM05-3
guide and should not be used blindly. Your experience and
expertise are of high value when troubleshooting this unit. Do not
disregard all of your instincts.
The microprocessor furnace control was designed with diagnostic
capabilities built in. LEDs are used to flash a fault code which will
lead you to 1 of the subsections as listed in the Index.
You should ALWAYS begin in the START HERE subsection
(see Index for page number) which will guide you to the
appropriate subsection where a minimal number of steps will be
used to correct the problem. If you are very experienced at how
this furnace operates and you suspect the problem is either the
blower motor, inducer motor, or furnace control board, you can use
the quick motor test procedure at the end of the troubleshooting
guide to isolate the problem or direct you to appropriate section in
main troubleshooting guide.
Once in a subsection, read the statement or question. A statement
will have a number in the "GO TO" column. Do whatever the
statement says, then proceed to step indicated in the "GO TO"
column.
If the step is a question (a question will have a number in the
"YES" or "NO" column), answer it "YES" or "NO." If the answer
is "YES," go to step indicated in "YES" column. If the answer is
"NO," go to step indicated in "NO" column.
Let's try our guide out using the EXAMPLE section below, and
see how it works. Suppose that the problem is a defective
low-pressure switch (for example will not make). This is an
internal problem and cannot simply be seen. We go to the START
HERE section to Step 1.
Additional Service Tools are available for current variable speed
condensing furnaces. The Advanced Product Monitor Kit
KGAFP0101APM includes a harness and diskette that allows
communication with the control board through a personal com-
puter (RS-485 adapter required). The ICM Motor Simulator Kit
KGASD0101FMS is a plug-in device to help trooubleshoot ICM
inducer and blower motors and control boards. Reference price
pages for current kit numbers.
SEQUENCE OF OPERATION
CAUTION: Furnace control must be grounded for
proper operation, or control will lock out. Control is
grounded through green wire routed to gas valve and
burner box screw.
Using schematic diagram (see Appendix A), follow sequence of
operation through different modes. This furnace has a new control
system. Read and follow wiring diagram carefully.
NOTE: If 115-v power supply to furnace or blower access panel
switch is interrupted during a call for heat, blower operates at
low-heat speed for 60 sec when power is restored before heating
cycle is resumed.
I. SELF-TEST MODE
The control center goes through a brief self test whenever 115-v or
24-v power is interrupted. The self test takes approximately 2 sec
355MAV
SM05-4
9-99

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Summary of Contents for Bryant 355MAV

  • Page 1 355MAV VARIABLE-SPEED 2-STAGE ELECTRONIC CONDENSING FURNACE Cancels: SM05-3 SM05-4 9-99 NOTE: Read the entire instruction manual before starting the guide and should not be used blindly. Your experience and installation. expertise are of high value when troubleshooting this unit. Do not disregard all of your instincts.
  • Page 2 EXAMPLE START HERE SECTION STEP ACTION GO TO Step 1 tells us to record status of LEDs 1-4 and go to Step 2. — — Step 2 asks the question, "Are any LEDs flashing?". If low-pressure switch was defective, a low- —...
  • Page 3 2. Blower on—The blower motor is turned on IMMEDI- VI. HEAT PUMP MODE ATELY and slowly increases to maximum speed as soon as When furnace is operating in heat pump heating mode, R-Y/Y2 a call for heat is received. No blower calibration occurs. and R-G circuits are closed energizing heat pump, and blower operates at cooling speed.
  • Page 4 DE CONNECTION WITHOUT DE WITH DE CONNECTION CONNECTION A98293 Fig. 1—Variable Speed Furnace Control VII. CONTINUOUS FAN MODE This feature helps diagnose a system problem in case of a component failure. 1. Operating with continuous fan only. NOTE: Setup switch SW-1 MUST be in OFF position or Fault a.
  • Page 5 3. Hot surface ignitor is energized for 15 sec, then de- VARIABLE-SPEED energized. CONDENSING THERMIDISTAT FURNACE 4. Main blower motor operates for 20 sec at low speed, operates for 20 sec at high speed, then turns off. 24 VAC HOT 5.
  • Page 6 SERVICE STATUS LED CODE RED LED1 ON Furnace is operating in emergency heat. RED LED2 ON The microprocessor has malfunctioned. To reset: Put setup switch "SW-1" in the "ON" position and jumper thermostat terminals "R", "W/W1", and "Y/Y2" simultaneously with the door switch pushed in and power to the unit "ON".
  • Page 7 34 IGNITION PROVING FAULT - Control will try three more times before a lockout #14 occurs. Check for: - Gas valve defective or gas valve turned "OFF". - Defective Hot Surface Ignitor - Manual valve shut-off. - Low inlet gas pressure - Flame sensor must be ungrounded.
  • Page 8: Wait A Few Sec For Self Test Before Proceeding To Next Step

    START HERE—IF A PROBLEM EXISTS, THE SERVICE TECHNICIAN SHOULD ALWAYS BEGIN TROUBLESHOOTING HERE. STEP ACTION GO TO Remove furnace door first. DO NOT REMOVE BLOWER ACCESS PANEL! Record status of LED’s — — 1-4. See Service Label/Fault Code Instructions (Fig.4). Are any LEDs flashing? —...
  • Page 9 IMPROPER OPERATION WITH NO FLASHING FAULT CODE—GENERALLY, THIS INDICATES THERE IS NO POWER TO FURNACE CONTROL BOARD. STEP ACTION GO TO Make sure power is on. — — Remove blower access panel and depress door switch. Use a piece of tape to hold switch closed. —...
  • Page 10: Table Of Contents

    NOT ENOUGH COOLING AIRFLOW—GENERALLY, THIS INDICATES THE Y/Y2 THERMOSTAT LEAD IS NOT PROPERLY CONNECTED. STEP ACTION GO TO Remove blower access panel and depress door switch. Use a piece of tape to hold switch closed. — — Wait a few sec for self test before proceeding to next step. Make sure thermostat is calling for cooling.
  • Page 11 HIGH-FIRE TEMPERATURE TOO LOW—GENERALLY, THIS INDICATES THE HIGH/LOW SOLENOID IN GAS VALVE GV HAS FAILED OR FURNACE IS EXTREMELY UNDERFIRED. STEP ACTION GO TO Turn power off and remove blower access panel. Make sure thermostat is NOT calling for heat. —...
  • Page 12 Put setup switch SW-1 in ON position and jumper R, W/W1, and Y/Y2 thermostat terminals simulta- — — neously until RED LED2 turns OFF. Put setup switch SW-1 back in OFF position. — — Jumper R and W/W1 thermostat terminals. —...
  • Page 13: Fix Problem

    Fault Code 11 NO FAULT IN RECENT HISTORY DISPLAY—This indicates 1 of the following: • No faults have occurred in the last 5 previous cycles and setup switch SW-1 is in ON position. • The fault history can be cleared by jumpering R, W/W1, and Y/Y2 thermostat leads simultaneously while setup switch SW-1 is in ON position. •...
  • Page 14 Does blower wheel rub against blower housing? — Does blower wheel turn freely? Is blower wheel firmly mounted on motor shaft? — Replace entire blower motor or blower control module attached to the blower motor. If you replace →24. the blower control module go to step 44. Always inspect failed motor for water damage. If present, —...
  • Page 15 Remove two 1/4-in. hex head bolts from blower control module attached to blower motor. DO NOT →49. — — REMOVE TORX HEAD SCREWS located next to 1/4-in. hex head bolts. Carefully lift blower control module off blower motor. Depress latch on internal connector to discon- →50.
  • Page 16 Is temperature rise from bypass greater than 15°F? — The bypass is oversized. Adjust damper or replace with properly sized bypass. — — Disconnect jumper wire across R and W/W1 thermostat terminals and wait until blower stops. — — Does the installation have modulating zone dampers? —...
  • Page 17 Fault Code 14 IGNITION LOCKOUT—THIS FAULT INDICATES THE SYSTEM FAILED TO IGNITE GAS AND PROVE FLAME IN 4 ATTEMPTS. CONTROL WILL AUTO-RESET IN 3 HR. THIS FAULT COULD ALSO INDICATE THE GAS VALVE RELAY GVR ON FURNACE CONTROL BOARD IS STUCK CLOSED OR THERE IS A MISWIRE/SHORT TO GAS VALVE WIRING. STEP ACTION GO TO...
  • Page 18 Fault Code 22 SETUP ERROR—THIS FAULT INDICATES THAT SETUP SWITCHES SW-1 OR SW-6 ARE ON WHEN THEY SHOULD BE OFF. THE FOLLOWING COMBINATIONS WILL CAUSE THE FAULT: • Thermostat call with SW-1 ON. • Thermostat call with SW-6 ON. • SW-1 and SW-6 both ON together. STEP ACTION GO TO...
  • Page 19 TABLE 2—AIR CONDITIONING (A/C) AIRFLOW SETUP SWITCH POSITION A/C SWITCH POSITION ALLOWABLE FURNACE MODEL SETUP AIR CONDITIONER AIRFLOW (TONS) (CFM) A/C-1 A/C-2 A/C-3 1200 or 3 Tons 3 Tons 3 Tons 5 Tons 5 Tons 5 Tons Default 2000 1200 CFM 1200 CFM 1200 CFM 2000 CFM...
  • Page 20 The ORANGE wire from low-pressure switch LPS is shorting to ground. Replace or repair it. — — Does Fault Code 24 occur when gas valve GV is energized? — Disconnect jumper wire across R and W/W1 thermostat terminals and replace secondary voltage —...
  • Page 21 Fault Code 31 HIGH-PRESSURE SWITCH FAULT—THIS FAULT CAN OCCUR UNDER THE SCENARIOS SHOWN BELOW, KEEP IN MIND THAT WHENEVER FURNACE CONTROL BOARD SHUTS UNIT DOWN, GAS SHUTS OFF IMMEDIATELY, INDUCER CONTIN- UES RUNNING FOR 15 SEC, AND IF BLOWER IS RUNNING, IT REMAINS RUNNING AT LOW-HEAT SPEED OR REDUCES TO LOW-HEAT SPEED FOR SELECTED OFF DELAY.
  • Page 22 Connect 1 side of a slope manometer with a tee to collector box pressure tap. Connect other side — — with a tee to gas valve air pressure fitting. Refer to pressure check diagram in Appendix C. Turn power on and wait several sec, then jumper R and W/W1 thermostat terminals on furnace con- —...
  • Page 23 Fault Code 32 LOW-PRESSURE SWITCH FAULT—THIS FAULT CAN OCCUR UNDER THE SCENARIOS SHOWN BELOW. KEEP IN MIND THAT WHENEVER THE FURNACE CONTROL BOARD SHUTS UNIT DOWN, GAS SHUTS OFF IMMEDIATELY, INDUCER CONTINUES RUNNING FOR 15 SEC, AND IF BLOWER IS RUNNING IT REMAINS RUNNING AT LOW-HEAT SPEED OR REDUCES TO LOW-HEAT SPEED FOR SELECTED OFF DELAY.
  • Page 24 Fix problem. — — Turn power off. — — Is inducer blower wheel okay? — If possible, replace inducer blower wheel. Otherwise, replace inducer motor assembly. — — Is there any frost build-up on combustion-air inlet? — The problem is caused by reversed vent and combustion-air pipes or some other moist air entering —...
  • Page 25 Does fault occur again? — Does a different fault occur? — Go to page number indicated in Index for fault code flashed. — — INDEX Go to page number indicated in Index for CLEANUP AND START-UP — — INDEX INSTRUCTIONS. Consider this fault like a Fault Code 13 and go to page number indicated in Index for Fault Code —...
  • Page 26 Fault Code 34 IGNITION PROVING FAULT—THIS FAULT CAN INDICATE 1 OF THE FOLLOWING: • Flame was not sensed during trial for ignition period. The control will repeat ignition sequence 3 more times before going into Fault 14—IGNITION LOCKOUT. • The flame signal was lost after trial for ignition period. •...
  • Page 27 Will main burners ignite and stay on? — Do you have combustion pulsations? — Make sure perforated disks are in combustion-air vent inlet. — — Check pressure tubing going to gas valve air pressure fitting for kinks. — — Remove gas valve air pressure fitting and check gas valve for blockage. —...
  • Page 28 WARNING: Wait at least 5 minutes after disconnecting line voltage from equipment before opening blower motor to prevent electric shock which can cause personal injury or death. STEP ACTION GO TO →26. Remove tape from door switch and turn power off at main disconnect. —...
  • Page 29 Check 12-vdc line. To do this, connect a DC voltmeter across terminals PL1-6 BROWN (+) and — PL1-7 GREEN (-). Is voltage across BROWN and GREEN wires 11.5 — 12.5 vdc? Turn power off. — — Do you have continuity between PL7-2 and PL1-6? —...
  • Page 30 Do you have more than 1.9 in. wc pressure drop across heat exchangers when high-pressure switch HPS makes? — NOTE: Check for 24v between the N.O. (Normally Open) contact on high-pressure switch HPS and Com on furnace control board to know when high-pressure switch HPS makes. →67.
  • Page 31 The problem may be caused by a sag in vent pipe. If this is not the problem and fault still occurs, — — replace pressure switch assembly. The vent tube to drain trap, drain trap, or drain line is clogged. —...
  • Page 32 CLEANUP AND START-UP INSTRUCTIONS 4. Put setup switch SW-1 in ON position and jumper R, W/W1, and Y/Y2 terminals on furnace control board 1. Start furnace using procedure outlined on Lighting Instruc- simultaneously to clear fault history. tions attached to furnace. Observe operation of furnace through at least 1 complete heating cycle controlled from 5.
  • Page 33 Appendix A Board Layout and Schematic P/N HK42FZ003 P/N HK42FZ012 SURFACE IGNITOR CONNECTOR EAC-ELECTRONIC AIR CLEANER TERMINALS (115-VAC 1 AMP MAX) 115-V CONNECTORS (SEE DETAILS ABOVE) PRESSURE SWITCH CONNECTOR MAIN HARNESS HUM-HUMIDIFIER CONNECTOR TERMINAL (24-VAC 0.5 AMP MAX) MAIN BLOWER CONTROL WIRE 24-V THERMOSTAT CONNECTOR...
  • Page 34 —34—...
  • Page 35 Appendix B Isolation Circuits FURNACE CONTROL THERMOSTAT –FIELD-SUPPLIED FIELD-SUPPLIED BOARD 24-VAC SPST RELAY 24-VAC (40VA) TRANSFORMER 120VAC OUTDOOR UNIT THERMOSTAT FURNACE OUTDOOR FIELD-SUPPLIED UNIT CONTROL 24-VAC SPST RELAYS BOARD A95098 A95097 Fig. 6—Isolation of Outdoor Unit with a Separate Fig. 5—Isolation of W/W1 and Y/Y2 24-v Supply Thermostat Circuits Appendix C...
  • Page 36 Appendix D Quick Motor Test Procedure In an effort to provide a method of troubleshooting inducer and blower motor by themselves, the following procedure may save you some time in the event any of the following fault codes are the reason for service call (12, 32, 41, 42, or 44). If you get any other fault code, you should use main troubleshooting guide to isolate problem.
  • Page 37 Remove tape from door switch and turn power off at main disconnect. — — Does blower wheel rub against blower housing? — Does blower wheel turn freely? — Is blower wheel firmly mounted on motor shaft? — Replace blower motor or blower control module attached to the blower motor. If you replace the →33.
  • Page 38 WARNING: Wait at least 5 minutes after disconnecting line voltage from equipment before opening blower motor to prevent electric shock which can cause personal injury or death. STEP ACTION GO TO →51. Remove tape from door switch and turn power off at main disconnect. —...
  • Page 39 Appendix E Variable-Speed Condensing Furnace Duct Static and Blower Operation This variable-speed furnace has an Integrated Control and Motor called an ICM. This ICM is controlled as stated in Sequence of Operation section. This furnace does a good job compensating for an improperly sized duct system, but this ICM is not a fix for all bad ductwork. This troubleshooting guide has shown that the blower does a calibration 20 sec at start of any operation of ICM.
  • Page 40 Air Delivery Curves Air Delivery Curve — 042040 Air Delivery Curve — 042060 HIGH HEAT Constant System Constant System Curves Curves HIGH HEAT HEAT HEAT ⁄ ⁄ ⁄ 2 Ton ⁄ 3 Ton ⁄ 2 Ton ⁄ 3 Ton 1000 1100 1200 1300...
  • Page 41 Static Pressure Reading Location Diagrams COMBUSTION AIR PIPE VENT PIPE OUTDOOR UNIT A/C COIL SUPPLY STATIC HUMIDIFIER INCLINE MANOMETER RETURN STATIC GAS-FIRED WATER HEATER ELECTRONIC AIR CLEANER INCLINE MANOMETER AIRFLOW Basement — Upflow Application A95090 Upflow Total Static Pressure Reading Locations ELECTRONIC AIR CLEANER RETURN STATIC...
  • Page 42 RETURN STATIC COMBUSTION–AIR PIPE VENT PIPE INCLINE MANOMETER ELECTRONIC AIR CLEANER SUPPLY STATIC FURNACE CONDENSATE DRAIN AIR CONDITIONING COIL REFRIGERATION INCLINE MANOMETER PIPING AIRFLOW Attic — Horizontal Application A95092 Horizontal Right and Left Airflow Total Static Pressure Reading Locations EXAMPLE 1 EXAMPLE 2 Return ESP after filter 0.40 in.
  • Page 43 Duct Static Check Sheet Furnace: Indoor Coil: Model Number Model Number Serial Number Serial Number Position? U/F D/F H/R H/L Outdoor Unit: Model Number Thermostat Serial Number Electronic Air Cleaner What type of media filter is being used? What is static pressure drop across filter? At what CFM? Does fault code go away when you remove filter? What Zone System is applied?
  • Page 44 Appendix F Quick Reference Information PRESSURE SWITCH MAKE/BREAK POINTS HIGH-PRESSURE SWITCH LOW-PRESSURE SWITCH UNIT SIZE (BTUH) Make Point Break Point Make Point Break Point 1.63 in. wc ± 0.05 0.60 in. wc ± 0.05 40,000 1.81 in. wc max 0.75 in. wc max 60,000 80,000 1.63 in.
  • Page 45 Appendix G Thermostat Staging Algorithm • Unit Default: Algorithm is initiated with Low Heat for 16 minutes. If call for heat still exists, unit transfers into High Heat until thermostat is satisfied. • Low Heat run time is calculated based on previous heating cycle. •...
  • Page 46 —46—...
  • Page 47 SERVICE TRAINING Packaged Service Training programs are an excellent way to increase your knowledge of the equipment discussed in this manual, including: • Unit Familiarization • Maintenance • Installation Overview • Operating Sequence A large selection of product, theory, and skills programs is available, using popular video-based formats and materials.
  • Page 48 © 1999 Bryant Heating & Cooling Systems 7310 W. Morris St. Indianapolis, IN 46231 —48— Printed in U.S.A. sm054 Catalog No. 5335-509...