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Problem
The appliance does
Selected cycle does not use heat.
not heat.
• Some cycles default to unheated or air drying. Select a cycle that allows heated drying.
Water leaks.
The water container hose or the optional drain hose is not connected correctly.
• Connect the water container hose or the optional drain hose correctly.
The door is closed while clothes or foreign substance is caught in the door.
• Check if clothes or foreign substance is caught in the door before using the appliance. If
The appliance runs
This is normal operation for the Wrinkle Care option.
and pauses by itself
• Check to see if the Wrinkle Care option has been selected. The option is designed to
after the drying cycle
finishes.
Drying ended earlier
The clothes are dried according to the Dry level or Dry mode setting.
than the initial
• If the humidity or temperature in the drum reaches the product setting, the dry cycle may
control panel time.
Clothes take too long
Load is not properly sorted.
to dry.
• Separate heavy items from lightweight items. Larger and heavier items take longer to dry.
Large and heavy fabrics are loaded.
• Heavy fabrics take longer to dry because they tend to retain more moisture. To help
Dryer controls are not set properly.
• Use the appropriate control settings for the type of load you are drying. Some loads may
Lint filter needs to be cleaned.
• Remove the lint from the filter before every load. With the lint removed, hold the filter up
• On models with a 3-piece lint filter, make sure to check, clean and reinstall both the inner
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
The appliance is overloaded.
• Divide extra large loads into smaller loads for better drying performance and efficiency.
Dryer is a heat-pump model.
• Heat-pump dryer models can take longer to dry clothes. However, compared to a
Drying time is not
Heat settings, load size, or dampness of clothing is not consistent.
consistent.
• The drying time for a load will vary depending on the size of the load, the type of fabrics,
water leaks continuously, contact the LG Electronics Customer Information Center.
prevent creases that are formed when the clothes are not unloaded promptly after the
drying cycle. When the option is set, the appliance runs for 10 seconds and pauses for 5
minutes. The option runs for up to 2 hours.
end earlier than the control panel time.
Light items in a load with heavy items can fool the sensor because the light items dry
faster.
reduce and maintain more consistent drying times for large and heavy fabrics, separate
these items into smaller loads of a consistent size.
require an adjustment of the dry level setting for proper drying.
to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint,
such as new bath towels, it may be necessary to pause the cycle and clean the filter during
the cycle.
and outer parts of the filter.
circuit overload, have it corrected by a qualified electrician.
conventional dryer, where the heater uses much more energy than the drum motor, a
heat-pump dryer uses a more efficient heat exchanger and will generally use less energy
overall, even during long cycles.
the wetness of the clothes and the condition of the lint filter. An unbalanced load in the
appliance can cause poor spinning, resulting in wetter clothes which will take longer to
dry.
Possible Cause & Solution
TROUBLESHOOTING
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