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Troubleshooting
Please check out!
e The product will not power on!
- Check whether the battery is discharged. Charge
the product and tum it on again.
- Insert a thin and pointed object into the reset pinhole.
- It is important to keep the available memory space
based on the number of files as shown below.
If the remaining memory space is insufficient, the
product cannot be turned on.
100: 5 MB / 500: 7 MB / 1000: 9 MB / 2000: 14 MB /
3000: 25 MB
e The product cannot be charged after connecting power.
- Check whether the product and your PC are firmly
connected.
e The product cannot be connected properly using the
USB cable.
- Check whether the product and your PC are firmly
connected.
38 Other Information
e The memory space has changed after formatting.
- The memory space may be changed depending on
the operating system.
e Poor radio reception with heavy interference!
- Check whether the earphones jack is dirty.
- Check whether the earphones are connected.
- Adjust the position of the player and earphones.
- Tum off any nearby electronic equipment to avoid
potential interference.
e The screen tums off frequently.
- To save power consumption, the screen is designed
to be turned off after designated time.
Set this amount of time in Settings > Display > Backlight.
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