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32
Troubleshooting
QUICK REFERENCE CHART
If your phone is not performing to your expectations, please try these
simple steps first.
PROBLEM
The charge light won't come
on when the handset is placed
in the base.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
SUGGESTION
• Make sure the AC adapter is
plugged into the base and
wall outlet.
• Make sure the handset is properly
seated in base.
• Make sure the charging contacts on
the handset and base are clean.
• Make sure that the base antenna is
in a vertical position.
• Move the handset and/or base to a
different location away from metal
objects or appliances and
try again.
• Check both ends of the base
telephone line cord.
• Make sure the AC adapter is
plugged into the base and
wall outlet.
• Disconnect the AC adapter for a
few minutes, then reconnect it.
• Place the handset back on the
charging cradle for a few seconds.
The
LED will blink
status
indicating that the phone has
been reset.
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