Troubleshooting - Uniden EXI960 User Manual

If your EXI 960 Cordless Telephone is not performing to your expectations,
please try these simple steps. If you are still unable to resolve the problems,
contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m.
Central, Monday through Friday.
Problem
Charge light won't come on when
Handset is placed in Base Unit.
Audio sounds weak and/or
scratchy.
Can't make or receive calls.
40

Troubleshooting

Make sure AC Adapter is plugged
into the Base Unit and wall outlet.
Make sure Handset is properly
seated in Base Unit.
Make sure that the charging
contacts on the Handset and Base
Unit are clean.
Make sure that the Base Unit
antenna is fully extended and
vertical.
Move the Handset and/or Base
Unit to different locations and try
again.
Press the chan/del key to select
another channel.
Check both ends of the Base Unit
telephone line cord.
Make sure the AC Adapter is
plugged into the Base Unit and
wall outlet.
Disconnect the AC Adapter for a
few minutes, and then reconnect it.
Suggestion