UMAX Technologies Astra 4400 Operation Manual page 78

Limited Warranty
UMAX Technologies, Inc. (UMAX) warrants this hardware product against
defects in material and workmanship for a period of one year from the
original date of purchase.
Should any defect(s) be discovered, the product may be returned either to
the manufacturer or an authorized UMAX service center. If you are
returning product for repair, please be sure to do the following:
1) Call UMAX to obtain an RMA (Return Merchandise Authorization)
number.
2) Clearly write your RMA number on the OUTSIDE of the box or
package next to the shipping label.
3) Include a copy of the bill of sale with the returned product.
4) Unless otherwise instructed, do not return any manuals or Software
when returning items for repair.
5) All scanners and transparency adapters need to be locked or restrained
prior to transport. Failure to lock or restrain these items could cause
serious damage to the product and void the warranty.
6) Ship to UMAX via a traceable shipping method and retain the tracking
number.
This warranty is only valid within the boundaries and territories of the USA
and Canada. UMAX is not responsible for costs incurred to shipping,
insurance, customs, or duties.
This warranty does not apply if the product has been damaged by an
accident, electrical fault, through misuse or abuse
If the product has been altered without written authorization by UMAX, the
warranty will not be applicable.
This warranty applies only to hardware products manufactured by or for
UMAX. Warranted products must bear the "UMAX" brand name,
tradename, or logo.
The aforementioned warranty and remedies are exclusive, and in lieu of all
others, whether oral, written, expressed or implied.
UMAX specifically disclaims any and all implied warranties of
merchantability and fitness for a particular purpose.
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