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computer may lock up if the 802.11g Wireless USB Adapter is removed while in use. If the
802.11g Wireless USB Adapter is not functioning correctly, perform the following steps:
Windows XP Users: Click Windows Start, All Programs, U.S. Robotics 802.11g USB
Adapter, and then Uninstall.
Windows 98, Me, and 2000 Users: Click Windows Start, Programs, U.S. Robotics 802.11g
USB Adapter, and then Uninstall.
I uninstalled the Configuration Utility and my computer doesn't detect the 802.11g
Wireless USB Adapter when I attempt to reinstall the Configuration Utility.
Possible Solution:
If you uninstalled the Configuration Utility and then reinstalled it, you will need to unplug and
then plug back in the 802.11g Wireless USB Adapter. Your computer will then detect the
802.11g Wireless USB Adapter.
When I perform a Site Survey, I cannot locate the wireless network to which I want
to connect.
Possible Solution:
If you do not see the correct wireless network when you perform a Site Survey, try reposition-
ing the 802.11g Wireless USB Adapter so that you can achieve a stronger signal and then
perform a Site Survey again.
For more troubleshooting information or for advanced wireless configuration options, refer to
the User Guide on the Installation CD-ROM or go to www.usr.com/support
Additional Support Information
1. Go to the User Guide on the Installation CD-ROM.
More configuration and troubleshooting information is available in the User Guide on the Installation
CD-ROM.
2. Go to the Support section of the U.S Robotics Web site at www.usr.com
Many of the most common difficulties users experience have been addressed in the FAQ and
Troubleshooting Web pages for your specific product. Your product number is USR5420. You may need
to know this to obtain information on the U.S. Robotics Web site.
3. Call the U.S. Robotics Technical Support department.
Technical questions about U.S. Robotics products can also be answered by technical support specialists.
Country
Voice
United States
(801) 401-1143
Canada
(801) 401-1143
For current support contact information, go to the following Web site: http://www.usr.com/support
U.S. Robotics Corporation Two (2) Year Limited Warranty
1.0
1.0
1.0
1.0
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RMS:
RMS:
RMS:
RMS:
1.1
This Limited Warranty is extended only to the original end-user purchaser (CUSTOMER) and is not transferable.
1.2
No agent, reseller, or business partner of U.S. Robotics Corporation (U.S. ROBOTICS) is authorised to modify the terms
of this Limited Warranty on behalf of U.S. ROBOTICS.
1.3
This Limited Warranty expressly excludes any product that has not been purchased as new from U.S. ROBOTICS or its
authorised reseller.
1.4
This Limited Warranty is only applicable in the country or territory where the product is intended for use (As indicated
by the Product Model Number and any local telecommunication approval stickers affixed to the product).
1.5
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materials, under normal use and service, for
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1.6
U.S. ROBOTICS sole obligation under this warranty shall be, at U.S. ROBOTICS sole discretion, to repair the defective
product or part with new or reconditioned parts; or to exchange the defective product or part with a new or
reconditioned product or part that is the same or similar; or if neither of the two foregoing options is reasonably
available, U.S. ROBOTICS may, at its sole discretion, provide a refund to the CUSTOMER not to exceed the latest
published U.S. ROBOTICS recommended retail purchase price of the product, less any applicable service fees. All
products or parts that are exchanged for replacement will become the property of U.S. ROBOTICS.
1.7
U.S. ROBOTICS warrants any replacement product or part for NINETY (90) DAYS from the date the product or part is
shipped to Customer.
1.8
U.S. ROBOTICS makes no warranty or representation that this product will meet CUSTOMER requirements or work in
combination with any hardware or software products provided by third parties.
1.9
U.S. ROBOTICS makes no warranty or representation that the operation of the software products provided with this
http://www.usr.com/emailsupport
http://www.usr.com/emailsupport
ants to the CUS S S S S T T T T T O O O O O M M M M M E E E E E R that this product will be fr
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Support Hours
9:00 A.M. - 5:00 P.M., Monday - Friday CST
9:00 A.M. - 5:00 P.M., Monday - Friday CST
ee from defects in workmanship and
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