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US Robotics Wireless MAXg USB User Manual

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Wireless MAXg USB Adapter: User Guide
Adapter: User Guide
Introduction
The Wireless MAXg USB Adapter is the solution to your home and small business wireless
connectivity needs. MAXg technology provides the maximum 802.11g range in the
industry, delivering optimal wireless connections to your PCs, laptops, and other wireless
devices. MAXg also provides the maximum speed – up to 125 Mbps – delivering large
files like MP3s, digital photos, and digital video through your network fast and efficiently.
And with MAXg, your network will be protected with a maximum security suite of
capabilities, including Wi-Fi Protected Access (WPA), WPA2/802.11i (Windows 2000 and
XP only), MAC address filtering, and more.
And to assure a simple, straight-forward installation, USRobotics developed the
installation wizard that walks you through the installation of any MAXg PC Cards, PCI
Adapters, USB Adapters, or Routers in a seamless fashion. In addition, the wizard
provides easy-to-understand guidance to set up security for your wireless network.
Sharing Internet access securely, wirelessly or wired, has never been easier.
Physical Features
file:///G|/CSO/T-Writer%20Repository/Networking/5425...MAXg%20Refresh%20USB/User%20Guide/English/index.html (1 of 3)6/26/2007 9:21:23 AM
Wireless MAXg USB

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Do you have a question about the Wireless MAXg USB and is the answer not in the manual?

Questions and answers

Márton Kótyuk
June 1, 2025

Can I share HD with "USRobotics Wireless MAXg Router", connecting HD directly to ruter throughout USB?

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1 comments:
Mr. Anderson
June 1, 2025

No. The US Robotics Wireless MAXg Router includes a USB port for connecting and sharing a USB printer, but there is no mention of support for connecting or sharing a hard drive via USB.

This answer is automatically generated

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Summary of Contents for US Robotics Wireless MAXg USB

  • Page 1 Adapter: User Guide Introduction The Wireless MAXg USB Adapter is the solution to your home and small business wireless connectivity needs. MAXg technology provides the maximum 802.11g range in the industry, delivering optimal wireless connections to your PCs, laptops, and other wireless devices.
  • Page 2 Wireless MAXg USB Adapter: User Guide Symbol LED Name State Condition No wireless connection: Wireless driver is not installed Power Radio is disabled Receiving power Not sending or receiving data Wireless Sending and receiving data What You Need to Begin PC with an available USB port PC with Windows Vista™, Windows®...
  • Page 3 Wireless MAXg USB Adapter: User Guide R46.1717.00 rev 0 06/07 file:///G|/CSO/T-Writer%20Repository/Networking/5425...MAXg%20Refresh%20USB/User%20Guide/English/index.html (3 of 3)6/26/2007 9:21:23 AM...

  • Page 4: Product Specifications

    Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Product Specifications Complies with IEEE 802.11g 54 Mbps wireless radio standard 100mW power output Supports Windows Vista™, Windows® XP, Windows® 2000, Windows® Me, and Windows® 98SE Security Features...

  • Page 5: General Terms

    Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide U.S. Robotics Corporation Two (2) Year Limited Warranty 1.0 GENERAL TERMS: 1.1 This Limited Warranty is extended only to the original end-user purchaser (CUSTOMER) and is not transferable.

  • Page 6: Customer Obligations

    Wireless MAXg USB Adapter: User Guide 1.7 U.S. ROBOTICS warrants any replacement product or part for NINETY (90) DAYS from the date the product or part is shipped to Customer. 1.8 U.S. ROBOTICS makes no warranty or representation that this product will meet CUSTOMER requirements or work in combination with any hardware or software products provided by third parties.

  • Page 7: Warranty Replacement

    Wireless MAXg USB Adapter: User Guide Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) to obtain warranty service authorisation. 3.3 For information on how to contact U.S. ROBOTICS Technical Support or an authorised U.S.
  • Page 8 Wireless MAXg USB Adapter: User Guide 4.5 Authorised CUSTOMER returns will be unpacked, visually inspected, and matched to the Product Model Number and Product Serial Number for which the RMA was authorised. The enclosed Proof of Purchase will be inspected for date of purchase and place of purchase.

  • Page 9: Governing Law

    Wireless MAXg USB Adapter: User Guide abuse, misuse (including but not limited to improper installation, connection to incorrect voltages, and power points); failures caused by products not supplied by U.S. ROBOTICS; damage cause by moisture, corrosive environments, high voltage surges, shipping, abnormal working conditions;...
  • Page 10 Wireless MAXg USB Adapter: User Guide This Limited Warranty shall be governed by the laws of the State of Illinois, U.S.A. excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.

  • Page 11: Regulatory Information

    Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Regulatory Information Declaration of Conformity U.S. Robotics Corporation 935 National Parkway Schaumburg, IL 60173 U.S.A. declares that this product conforms to the FCC’s specifications: Part 15, Class B This device complies with Part 15 of the FCC Rules.
  • Page 12 Wireless MAXg USB Adapter: User Guide FCC Part 15, Subpart C, Section 15.203 Antenna requirement FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment is in direct contact with the body of the user under normal operating conditions.

  • Page 13: For Canadian Users

    Wireless MAXg USB Adapter: User Guide laptop (notebook) computer with a Card Bus slot. Other application, such as use with a handheld PC or similar device, has not been verified and may not comply with related RF exposure rules. Such use is prohibited.

  • Page 14: Radiation Exposure Statement

    Wireless MAXg USB Adapter: User Guide connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make electrical ground connections by themselves, but should contact the appropriate inspection authority or an electrician, as appropriate.

  • Page 15: European Union Countries

    Wireless MAXg USB Adapter: User Guide This equipment is in compliance with the European recommendation 1999/519/ECC, governing the exposure to the electromagnetic radiation. This product can be used in the following countries:\ European Union countries: Germany, Austria, Belgium, Netherlands, Luxembourg, Italy, France, UK, Ireland, Spain, Portugal, Sweden, Denmark,...

  • Page 16: Operating Channels

    Radiation Protection (ICNIRP, 1999) for the entire population. The exposure standard for portable equipment uses the "Specific Absorption Rate" as unit of measure. The maximum SAR value of the 5425 Wireless MAXg USB Adapter measured in the conformity file:///G|/CSO/T-Writer%20Repository/Networking/5425%...%20Refresh%20USB/User%20Guide/English/regulatory.html (6 of 7)6/26/2007 9:21:29 AM...
  • Page 17 Wireless MAXg USB Adapter: User Guide test is [INSERT SAR VALUE HERE]. © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%...%20Refresh%20USB/User%20Guide/English/regulatory.html (7 of 7)6/26/2007 9:21:29 AM...

  • Page 18: Copyright Information

    Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Copyright Information U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S.
  • Page 19 Wireless MAXg USB Adapter: User Guide provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide. Copyright © 2007 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U. S. Robotics logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identification purposes only and may be trademarks of their respective companies.

  • Page 20: Installation

    Click here if you are installing BOTH a Wireless MAXg Router and Wireless MAXg USB Adapter. Click here if you are installing ONLY a Wireless MAXg USB Adapter. © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/installation.html6/26/2007 9:21:30 AM...
  • Page 21 Notice: If you are installing both a Wireless MAXg Router and the Wireless MAXg USB Adapter, do not use the instructions on this page. Instead, go to Installing BOTH a Wireless MAXg Router and Wireless MAXg Adapter.
  • Page 22 Wireless MAXg USB Adapter: User Guide B. Double-click the CD drive. 2. If prompted by Windows Security, click Run autorun.exe. If prompted by User Access Control, click Continue. 3. Click Install and follow the on-screen instructions. 4. If a window appears warning that the software has not passed Windows testing, continue with the installation.

  • Page 23: Register Your Product

    10. Select the option that matches your wireless network and follow the on-screen instructions. Congratulations! You have finished installing your product! The Wireless MAXg USB Adapter should be connected to the wireless network that you selected. If you experience any problems connecting to a wireless network, refer to the Troubleshooting section in this guide for more information.
  • Page 24 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Installing BOTH a Wireless MAXg Router and Wireless MAXg USB Adapter During the Installation procedure, you may be prompted for your Windows Operating system CD-ROM. Make sure you have it available in case you need it.
  • Page 25 Wireless MAXg USB Adapter: User Guide Note: The USB port on the router is for connecting a USB printer only. Do not connect your modem to the USB port on the router. For instructions on connecting a printer to the USB print server on your router, see the Wireless MAXg Router User Guide.
  • Page 26 Wireless MAXg USB Adapter: User Guide C. Power up the network: 1. Turn on your modem. Wait until the LEDs stabilize before powering up your router. 2. Connect the supplied power cord to the 9VDC port on the router. Note: UK Users: With the power adapter unplugged, connect the appropriate power plug for your country on to the power adapter.
  • Page 27 E. Note: You will need to install this Installation CD-ROM on each computer on which you plan to install a Wireless MAXg USB Adapter. F. When prompted, locate an available USB port and fully insert the Wireless MAXg USB Adapter. file:///G|/CSO/T-Writer%20Repository/Networking/5425%2...efresh%20USB/User%20Guide/English/install-usb-rtr.html (4 of 6)6/26/2007 9:21:31 AM...
  • Page 28 Wireless MAXg USB Adapter: User Guide G. Windows Vista only: A. Click Locate and install driver software (recommended) in the Found New Hardware window. B. If prompted, click Continue. H. When prompted, click Restart to restart your computer. Step Three: Set up a Wireless Network A.
  • Page 29 Wireless MAXg Router USB adapter should all be configured and ready for use. Congratulations! You have finished installing your product! The Wireless MAXg USB Adapter should be connected to the wireless network that you set up. If you experience any problems connecting to a wireless network, refer to the Troubleshooting section in this guide for more information.
  • Page 30 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Connect to a Wireless Network After Installation Wi-Fi Protected Setup™ Network Windows Vista and Windows XP computers can use Wi-Fi Protected Setup™ to connect to a WPS-enabled router or access point. Some USRobotics routers and access points support Wi-Fi Protected Setup™...
  • Page 31 Wireless MAXg USB Adapter: User Guide Find Device on the Add Wireless Device page. The adapter detects the wireless security settings of the router and creates a secure wireless connection to the network. Using the WPS PIN 1. Be ready to start WPS on your router or access point.
  • Page 32 Wireless MAXg USB Adapter: User Guide Windows Vista 1. Click Windows Start > Connect To. 2. If the wireless network is listed, select the network you want to connect to, and then click Connect. If the wireless network is not listed, follow the instructions to...
  • Page 33 7. Enter the appropriate connection and security information for the wireless network device, if applicable, and click OK. 8. Click OK and the Wireless MAXg USB Adapter will attempt a connection to the wireless network. If the card or adapter does not connect to the wireless network, open the Wireless Networks tab in the USRobotics Wireless Utility, select the wireless network, and click Edit.
  • Page 34 Wireless MAXg USB Adapter: User Guide Using the USRobotics Wireless Utility 1. Either right-click the Utility icon in the system tray and select Open Utility or left- click the Utility icon once and then click Advanced. 2. In the Wireless Networks screen, browse through the list of available wireless network devices.
  • Page 35 The USRobotics Wireless Utility Users of Windows XP, 2000, Me, and 98SE have access to the USRobotics Wireless Utility once the Wireless MAXg USB Adapter is installed. With this utility, you can create and edit the settings for wireless connections, view the information regarding your Wireless MAXg USB Adapter, and perform diagnostic tests on your device.

  • Page 36: Windows Xp And 2000

    Wireless MAXg USB Adapter: User Guide USRobotics Wireless Utility, click Help within the USRobotics Wireless Utility. In the Wireless Networks area, you can locate available wireless network devices and create connections. You can also create new entries for wireless network devices if they do not appear in the list.
  • Page 37 Wireless MAXg USB Adapter: User Guide In the Link Status area, information regarding your current wireless connection is displayed. Windows XP and 2000: Windows Me and 98SE: In Statistics, you can view the results regarding network traffic over your wireless connection.
  • Page 38 Windows Me and 98SE: In Site Monitor, you can see the wireless network devices that your Wireless Wireless MAXg USB Adapter could connect to. If you want to connect to a device that you see in this list, go to the Wireless Networks area.
  • Page 39 Wireless MAXg USB Adapter: User Guide In the Diagnostics area, you can run a battery of tests on your Wireless Wireless MAXg USB Adapter and on your wireless connection. Windows XP and 2000: Windows Me and 98SE: file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.html (5 of 7)6/26/2007 9:21:32 AM...
  • Page 40 Wireless MAXg USB Adapter: User Guide In the Information area, you can view the version information for your Wireless Wireless MAXg USB Adapter. Windows XP and 2000: Windows Me and 98SE: file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.html (6 of 7)6/26/2007 9:21:32 AM...
  • Page 41 Wireless MAXg USB Adapter: User Guide © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%20MAXg%20Refresh%20USB/User%20Guide/English/config_cu.html (7 of 7)6/26/2007 9:21:32 AM...
  • Page 42 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Configuration Using Windows Vista You can see the networks that are available for you to connect to when you open the wizard. If the network is hidden, you must manually create a network profile, which includes the network name (SSID) and security key (if applicable).

  • Page 43: Authentication Method

    Wireless MAXg USB Adapter: User Guide Open Shared WPA-Personal WPA2-Personal Advanced 802.1X WPA-Enterprise WPA2-Enterprise Basic Security Basic security protocols are described in the following table: Encryption Authentication Encryption Security type Description type method method Open security is not really authentication...
  • Page 44 Wireless MAXg USB Adapter: User Guide WEP security. wireless router/ AP use the same shared key. With an ad hoc network, all of the wireless clients of the ad hoc wireless network use the same shared key. infrastructure environments without the RADIUS infrastructure.
  • Page 45 Wireless MAXg USB Adapter: User Guide Authentication method Authentication description TTLS EAP authentication with inner EAP-TTLS/PAP authentication. Requires user name and password. TTLS EAP authentication with CHAP inner EAP-TTLS/CHAP authentication. Requires user name and password. TTLS EAP authentication with inner EAP-TTLS/MD5 authentication.
  • Page 46 Wireless MAXg USB Adapter: User Guide Authentication method Authentication description TTLS EAP authentication with inner EAP-TTLS/PAP authentication. Requires user name and password. TTLS EAP authentication with CHAP inner EAP-TTLS/CHAP authentication. Requires user name and password. TTLS EAP authentication with inner EAP-TTLS/MD5 authentication.

  • Page 47: Connect To A Network

    Wireless MAXg USB Adapter: User Guide Connect to a Network 1. Click Windows Start > Connect To. 2. Select the network you want to connect to, and then click Connect. Add a Network That Is in Range of This Computer If the network is security-enabled, you must know the security key or passphrase to add a network.
  • Page 48 Wireless MAXg USB Adapter: User Guide 8. If your network does not require network authentication, click Connect to. If your network requires network authentication, click Change connection settings. 9. Click the Security tab 10. Select the appropriate network authentication method for your network, and then click Settings.

  • Page 49: Create An Ad Hoc Network

    Wireless MAXg USB Adapter: User Guide 3. On the Client Identity tab, type your logon or identity in the space provided. 4. If your network does not require server certificates to be validated, ignore the Server Identity tab. If your network does require server certificates to be validated, click the Server Identify tab, and then select the Validate server certificate check box.
  • Page 50 Wireless MAXg USB Adapter: User Guide To Create an Ad Hoc Network 1. Click Windows Start > Control Panel > Network and Internet > Manage Wireless Networks. 2. Click Add, and then click Create an ad hoc network. 3. Click Next.
  • Page 51 Wireless MAXg USB Adapter: User Guide 4. On the Request a Certificate page, click advanced certificate request. 5. On the Advanced Certificate Request page, click Create and submit a request to this CA. 6. On the next Advanced Certificate Request page under Certificate Template, click User in the list.
  • Page 52 Wireless MAXg USB Adapter: User Guide 7. On the certification store page, select Automatically select certificate store, based on the type of certificate. 8. Complete the certificate import, and then click Finish. Advanced Properties The Advanced tab from the USRobotics Wireless MAXg Network Adapter Properties allows you to view and change the values of the available properties.
  • Page 53 Wireless MAXg USB Adapter: User Guide To view the available settings for a given property, click the name of the property in the Property list. Then click the down arrow in the Value list. To change a property setting, click an option in the Value list or type a new value, as appropriate (selection options are different for different properties).
  • Page 54 Wireless MAXg USB Adapter: User Guide 54g+ (XPress) Antenna Diversity AP Compatibility Mode Bluetooth Collaboration BSS PLCP Header Fragmentation Threshold IBSS 54g Mode IBSS 54g Protection Mode Locally Administered MAC Address Location MAXg (125 Mbps) Minimum Power Consumption Mixed Cell Support Power Output Priority &...
  • Page 55 Wireless MAXg USB Adapter: User Guide Auto (default) AP Compatibility Mode Some older may have implementations that deviate from IEEE 802.11 standards. Setting this property to Broader Compatibility enables your wireless adapter to better communicate with such APs, but at the expense of some performance loss. The default setting is Higher Performance.
  • Page 56 Wireless MAXg USB Adapter: User Guide Fragmentation Threshold The maximum size in bytes at which packets are fragmented and transmitted a piece at a time instead of all at once. Available values range from 256 to 2346. The default value is 2346.
  • Page 57 Wireless MAXg USB Adapter: User Guide Locally Administered MAC Address Locally Administered MAC Address is used to override the MAC address of the Wireless MAXg USB Adapter. The Locally Administered MAC Address is a user-defined MAC address that is used in place of the MAC address originally assigned to the network adapter. Every adapter in the network must have its own unique MAC address.
  • Page 58 Wireless MAXg USB Adapter: User Guide Enabled (default) Minimum Power Consumption When enabled, this property enables the wireless client to either turn off the radio or to not scan when the wireless client network is unassociated or when the computer is in the IDLE state.
  • Page 59 Wireless MAXg USB Adapter: User Guide Priority & VLAN The Priority & VLAN property controls IEEE 802.1p packet priority and the VLAN identifier (ID). When the property is set to Priority Enabled or Priority & VLAN Enabled, the driver supports “User Priority” values that correspond to the following access classes: background (BG), best-effort (BE), video (VI), and voice (VO).
  • Page 60 Moderate (default) Roams to wireless networks having a signal strength at least 20 dB greater than the current one. Roaming Decision This property sets the behaviour of the Wireless MAXg USB Adapter when roaming among access points.
  • Page 61 Wireless MAXg USB Adapter: User Guide broadcasts a Clear To Send message. This message tells the requesting adapter to send its message while telling other adapters to refrain from sending data while the requesting adapter sends its message. In environments where there are frequent data collisions between wireless adapters, decreasing the RTS threshold can decrease collisions and improve network performance.

  • Page 62: Basic Troubleshooting Procedure

    Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Basic Troubleshooting Procedure Note: If you are not using a USRobotics Wireless MAXg Router, refer to your router manufacturer's documentation for router-specific information. This procedure addresses a number of symptoms that you might experience with your wireless network: 1.
  • Page 63 MAXg USB Adapter. The USRobotics installer did not begin when I inserted the Installation CD-ROM. I inserted the Wireless Wireless MAXg USB Adapter before the Installation CD-ROM. I cannot achieve MAXg (125 Mbps) connections to a Wireless MAXg Router. I am unable to create a wireless connection to a wireless router or access point.
  • Page 64 Wireless MAXg USB Adapter: User Guide © 2005-2007 U.S. Robotics Corporation © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%2...efresh%20USB/User%20Guide/English/troubleshooting.html (3 of 3)6/26/2007 9:29:33 AM...
  • Page 65 My computer does not recognise the Wireless Wireless MAXg USB Adapter. Possible Solution: The Wireless MAXg USB Adapter may not be fully inserted into the USB port. You can also try installing the USB adapter into a different USB port.
  • Page 66 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I am no longer able to access the Internet. 1. If you can no longer access the Internet, first see the "Basic Troubleshooting Procedure" section on the main Troubleshooting page.
  • Page 67 Wireless MAXg USB Adapter: User Guide 1. Access the router's configuration interface. If you can access the router's configuration pages, try again to access the Internet. If you can connect to the router's configuration pages: The problem is not in the connection between the wireless adapter and the router. Go to "Verify the Router's Connection to the Cable or DSL...

  • Page 68: Windows Vista Users

    Wireless MAXg USB Adapter: User Guide Continue with this procedure. 2. Release and renew your adapter's network connection. Windows Vista Users Windows XP, 2000 and NT Users Windows Me, 98, and 95 Users Windows Vista Users A. Click Windows Start.
  • Page 69 Wireless MAXg USB Adapter: User Guide Your wireless adapter should acquire an IP address (such as 192.168.2.5) from the router. E. Type exit and press ENTER. Go to step Windows Me, 98, and 95 Users A. Click Windows Start > Run.
  • Page 70 Wireless MAXg USB Adapter: User Guide B. Wait for the LEDs on the router to stabilize. Release and renew your wireless adapter's network connection information again. 4. Try again to access the router's configuration pages. If you can access the router's configuration pages, try again to access the Internet.
  • Page 71 Wireless MAXg USB Adapter: User Guide B. In the router's configuration pages, refresh the WAN status information and verify that the router has an IP address. C. If there is still no IP address, verify the router's Internet connection information. If you have a DSL modem, you may be required to enter the login information your ISP provided.
  • Page 72 Wireless MAXg USB Adapter: User Guide 6. After the LEDs on the router and DSL or cable modem have stabilized, try to access the Internet again. If you still cannot access the Internet: The problem is with the cable or DSL modem or your ISP.
  • Page 73 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I cannot achieve MAXg (125 Mbps) connections to a Wireless MAXg Router. Possible Solution: Make sure you have MAXg enabled for the Acceleration option in the Wireless section of the Wireless MAXg Router's Web User Interface.
  • Page 74 Wireless MAXg USB Adapter: User Guide Possible Solution: Low link quality or range can be caused by environmental interference, such as lead-based paint and concrete walls. Try to move the antenna of the Wireless MAXg Router or to reposition the wireless clients to improve the link quality.
  • Page 75 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I accidentally clicked Cancel during the software installation procedure for the Wireless Wireless MAXg USB Adapter. Possible Solution: Remove and reinsert the Installation CD-ROM into your CD-ROM drive. Follow the instructions in this guide for installing the software.
  • Page 76 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide The USRobotics Installer did not begin when I inserted the Installation CD- ROM. Possible Solution: Some programs may disable the autorun feature of Windows. Close any open applications and reinsert the Installation CD-ROM.
  • Page 77 CD-ROM. Possible Solution: If you inserted the Wireless Wireless MAXg USB Adapter before the Installation CD-ROM, cancel the installation procedure that is currently running. Insert the Installation CD- ROM, select your language, click Installation, and then follow the on-screen instructions.
  • Page 78 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide The wireless clients seem to be communicating, but they do not appear in the My Computer screen or in the My Network Places screen. Possible Solution: Verify that File and Printer Sharing is enabled on all the computers on your network.
  • Page 79 Wireless MAXg USB Adapter: User Guide 6. Close the Network Connections screen. Return to Troubleshooting page © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425...g%20Refresh%20USB/User%20Guide/English/trouble7.html (2 of 2)6/26/2007 9:29:35 AM...
  • Page 80 I am unable to communicate with an access point or wireless router. Possible Solution: Be sure that each Wireless MAXg USB Adapter that you want to connect to the wireless network is set to Infrastructure mode within the USRobotics Wireless Utility. If a USB adapter is not set to Infrastructure mode, it will not be able to communicate with an access point or wireless router.
  • Page 81 Wireless MAXg USB Adapter attached to this network. The settings of your Wireless MAXg USB Adapter must match the new settings of the wireless router or access point.
  • Page 82 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I am unable to create a wireless connection to a wireless router or access point. Possible Solution: Ensure that the USRobotics Wireless Utility is installed for your Wireless Wireless MAXg USB Adapter and that the USRobotics Wireless Utility detects your Wireless Wireless MAXg USB Adapter.
  • Page 83 Wireless MAXg USB Adapter: User Guide 1. Right-click the Utility icon in the system tray and select Open Utility. 2. On the Wireless Networks tab, pull down the Add menu and select Use Wizard. Browse through the list of available wireless network devices and locate the correct wireless router or access point.
  • Page 84 Possible Solution: Be sure that each Wireless Wireless MAXg USB Adapter that you want to connect to the wireless network is set to Infrastructure mode within the USRobotics Wireless Utility. If a Wireless MAXg USB Adapter is not set to Infrastructure mode, it will not be able to communicate with an access point or wireless router.
  • Page 85 Wireless MAXg USB Adapter: User Guide Return to Troubleshooting page © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425...g%20Refresh%20USB/User%20Guide/English/trouble9.html (4 of 4)6/26/2007 9:29:36 AM...
  • Page 86 If you changed the settings in the configuration of the Wireless MAXg Router, you must also change the settings of every Wireless MAXg USB Adapter connecting to this network. The settings of the Wireless MAXg USB Adapter must match the new settings of the Wireless MAXg Router.
  • Page 87 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide The wireless network I want to connect to is not appearing in the Available Networks list in the USRobotics Wireless Utility. Possible Solution: Verify that your access point or wireless router is functioning correctly.
  • Page 88 Wireless MAXg USB Adapter: User Guide file:///G|/CSO/T-Writer%20Repository/Networking/5425%...g%20Refresh%20USB/User%20Guide/English/trouble11.html (2 of 2)6/26/2007 9:29:36 AM...
  • Page 89 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide My Wireless MAXg Router is not appearing in the list when I wirelessly scan for it. Possible Solution: You may be on a computer that is too far away from the Wireless MAXg Router. Try moving closer to the Wireless MAXg Router and repeating the scan procedure.
  • Page 90 Wireless MAXg USB Adapter: User Guide Refer to I am no longer able to access the Internet in the Troubleshooting section for more information. Return to Troubleshooting page © 2005-2007 U.S. Robotics Corporation file:///G|/CSO/T-Writer%20Repository/Networking/5425%...g%20Refresh%20USB/User%20Guide/English/trouble12.html (2 of 2)6/26/2007 9:29:36 AM...
  • Page 91 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide I am experiencing poor link quality. Possible Solution: Low link quality or range can be caused by environmental interference, such as lead- based paint and concrete walls. Try to move the antenna of the Wireless MAXg Router or to reposition the wireless clients to improve the link quality.

  • Page 92: Frequently Asked Questions

    Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Frequently Asked Questions What is 802.11 wireless networking? 802.11 (sometimes called "Wi-Fi") is a set of protocols that are widely used for small Local Area Networks. Another protocol called Bluetooth allows devices to communicate wirelessly, but it is only useful for very short ranges, and generally not used for home networking.

  • Page 93: Windows Vista

    Wireless MAXg USB Adapter: User Guide examples of the attenuation values of common office construction: Plasterboard wall: 3dB Glass wall with metal frame: 6dB Cinder block wall: 4dB Office window: 3dB Metal door: 6dB Metal door in brick wall: 12.4dB...
  • Page 94 Wireless MAXg USB Adapter: User Guide B. In the Run dialog box: Windows XP, 2000, and NT: Type cmd and click OK. Windows Me, 98, and 95: Type command and click 3. All users should then enter the following command: ping xxx, where xxx is the complete URL for your ISP.
  • Page 95 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Glossary A B C D E F G H I L M N O P Q R S T U W access point (AP) A stand-alone wireless hub that allows any computer that has a wireless network adapter to communicate with another computer and to connect to the Internet.
  • Page 96 Wireless MAXg USB Adapter: User Guide association The process by which a wireless client negotiates the use of a logical port with the chosen wireless router/AP. authenticated provisioning provisioning mode supported by EAP-FAST Extensible Authentication Protocol in which provisioning is done inside a server-authenticated (TLS) tunnel.
  • Page 97 Wireless MAXg USB Adapter: User Guide basic network 1. An infrastructure network that has any of the following security settings: WPA-PSK authentication (open or shared authentication) None 2. An ad hoc network that has either WEP security settings or no security settings.
  • Page 98 Wireless MAXg USB Adapter: User Guide Cisco Compatible Extensions A licensing agreement offered by Cisco Systems to enable interoperability of third-party client adapters and mobile devices with Cisco Aironet wireless local area network (LAN) infrastructure. Cisco Compatible Extensions Version 4 of Cisco Compatible Extensions.
  • Page 99 Wireless MAXg USB Adapter: User Guide cryptographic service provider A cryptographic service provider contains implementations of cryptographic standards and algorithms. A smart card an example of a hardware-based CSP. CSMA/CA carrier sense multiple access with collision avoidance An IEEE 802.11 protocol that ensures that the number of collisions within a domain are kept to a minimum.
  • Page 100 Wireless MAXg USB Adapter: User Guide EAP-FAST Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling AuthenticationA standards-based extensible framework developed by Cisco Systems that uses symmetric key algorithms to achieve a tunneled authentication process. EIRP effective isotropic radiated power Expresses the performance of a transmitting system in a given direction.
  • Page 101 Wireless MAXg USB Adapter: User Guide host computer The computer that is directly connected to the Internet via a modem or network adapter. IEEE Institute of Electrical and Electronics Engineers, Inc. IEEE 802.1X-2001 The IEEE standard for Port Based Network Access Control.
  • Page 102 Wireless MAXg USB Adapter: User Guide IETF Internet Engineering Task Force A large open international community of network designers, operators, vendors, and researchers concerned with the evolution of the Internet architecture and the smooth operation of the Internet. infrastructure network...
  • Page 103 Wireless MAXg USB Adapter: User Guide LEAP Light Extensible Authentication Protocol A version of Extensible Authentication Protocol (EAP). EAP ensures mutual authentication between a wireless client and a server that resides at the network operations center. meter Message Digest 5 An algorithm that takes an input message of arbitrary length and produces an output in the form of a 128-bit fingerprint or message digest.
  • Page 104 Wireless MAXg USB Adapter: User Guide network key A string of characters that the user must type when creating a wireless network connection profile that uses WEP, TKIP, or AES encryption. Small office/home office users can obtain this string from the wireless router/AP installer.
  • Page 105 Wireless MAXg USB Adapter: User Guide PEAP Protected Extensible Authentication Protocol A version of Extensible Authentication Protocol (EAP). EAP ensures mutual authentication between a wireless client and a server that resides at the network operations center. public key infrastructure In cryptography, a public...
  • Page 106 Wireless MAXg USB Adapter: User Guide RADIUS Remote Access Dial-In User Service residential gateway A stand-alone wireless hub that allows any computer that has a wireless network adapter to communicate with another computer and to connect to the Internet. A residential gateway is also referred to as an access point (AP).
  • Page 107 Wireless MAXg USB Adapter: User Guide smart card Smart cards are small portable credit-card shaped devices with internal integrated circuits (ICs). The combination of the small size and IC make them valuable tools for security, data storage, and special applications. The use of smart cards can improve user...
  • Page 108 Wireless MAXg USB Adapter: User Guide TTLS Tunneled Transport Layer Security These settings define the protocol and the credentials used to authenticate a user. In TTLS, the client uses EAP-TLS to validate the server and create a TLS-encrypted channel between the client and server. The client can use...
  • Page 109 Wireless MAXg USB Adapter: User Guide Wired Equivalent Privacy A form of data encryption. WEP is defined by the IEEE 802.11 standard and is intended to provide a level of data confidentiality and integrity that is equivalent to a wired network. Wireless networks that use WEP are more vulnerable to various types of attacks than those that use WPA.
  • Page 110 Wireless MAXg USB Adapter: User Guide WPA-PSK Wi-Fi Protected Access Preshared Key. A network authentication mode that does not use an authentication server. It can be used with AES or TKIP data encryption types. WPA-Personal (PSK) requires configuration of a preshared key (PSK). You must type...
  • Page 111 Wireless MAXg USB Adapter: User Guide Wireless MAXg USB Adapter: User Guide Support 1. Know your model and serial number. Model Product Number Wireless MAXg USB 5425 Adapter You can find your serial number on the side of the package and on the back of the switch.
  • Page 112 Wireless MAXg USB Adapter: User Guide Country Webmail Voice www.usr.com/ 07110 900 Austria emailsupport/de www.usr.com/ Belgium 070 23 35 45 (Flemish) emailsupport/nl www.usr.com/ Belgium 070 23 35 46 (French) emailsupport/be www.usr.com/ Czech Republic emailsupport/cz www.usr.com/ Denmark 38323011 emailsupport/ea www.usr.com/ 08 0091...
  • Page 113 Wireless MAXg USB Adapter: User Guide www.usr.com/ Norway 23 16 22 37 emailsupport/ea www.usr.com/ Poland emailsupport/pl www.usr.com/ 0 21 415 Portugal emailsupport/pt 4034 www.usr.com/ 8 800 200 20 Russia emailsupport/ru www.usr.com/ Spain 902 117964 emailsupport/es www.usr.com/ Sweden 08 5016 3205 emailsupport/se www.usr.com/...

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