Wellsys W9CT Manual
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W9CT
MANUAL
Quench USA Inc.
630 Allendale Road, Ste 200
King of Prussia, PA 19406
(855) 558-9796
www.wellsyswater.com

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Summary of Contents for Wellsys W9CT

  • Page 1 W9CT MANUAL Quench USA Inc. 630 Allendale Road, Ste 200 King of Prussia, PA 19406 (855) 558-9796 www.wellsyswater.com...
  • Page 2 Products manufactured and marketed by Wellsys and its affiliates are protected by patents issued or pending in the United States and other countries. Wellsys reserves the right to change the specifications referred to in this literature at any time, without prior notice. Changes or modifications not expressly approved by Wellsys could void the warranty and user’s authority to operate the equipment.
  • Page 3: Table Of Contents

    • Control Panel & Operating Instructions ......... 11 • Warranty ................13 SERVICE GUIDE • Service Requirements ............14 • W9CT Parts Diagram…………………… ........15 • Flow Diagram ................. 20 • Electrical Diagram ..............22 • Dipswitch Settings ..............23 INSTALLATION GUIDE •...
  • Page 4: Safety Alert Symbols

    Unit should be protected by ground-fault circuit interrupter (GFCI) or residual current device (RCD) having a rated residual operating current not exceeding 30mA. Use only Wellsys supplied power cord. Never use extension cords or power strips to connect unit. Do not use if the power supply cord is damaged.
  • Page 5 CAUTION! USE A WATER PRESSURE REGULATOR. Wellsys will not be responsible for injury or damage caused by excessive water pressure. Input or feed pressure must be 40 psi to 80 psi. Be aware of any potential pressure surges caused by building/municipal pumping stations.
  • Page 6: Features And Benefits

    10.7-inch dispense height with recessed faucet to protect from cross-contamination. Leak Prevention W9CT Water Dispensers are supplied with a leak stop device to cut off the water supply in the case of a water leak or overfill. Touch-Free Sensor Dispense Touch-Free Sensors are used to activate dispense and select functions.
  • Page 7: Certifications

    CERTIFICATIONS W9CT Water Dispensers have been tested and certified to rigorous NSF and UL Standards. We believe that performance testing and certifications validate Wellsys as a world-leader in Water Dispensers. Wellsys W9CT Component Certifications Include: NSF/ANSI/CAN 61: Q≤1, NSF/ANSI 372, and CSA B483-1 The Wellsys W9CT is certified by IAPMO R&T against NSF/ANSI/CAN 61: Q≤1,...
  • Page 8: Model Designations, Consumables, & General Specs

    MODEL/PART DESIGNATIONS MODEL - BRAND NAME DESCRIPTION PART NUMBER W9CT – Hot & Cold Tower W9CT W9CT-(RO or UF) Serial#: WS09KCRB0C###### CONSUMABLES FILTER REPLACEMENT FREQUENCY PART NUMBER QC-WS-SEDIMENT SEDIMENT FILTER 6-12 MONTHS QC-WS-TCR POST-CARBON FILTER (TCR) 6-12 MONTHS QC-WS-RO RO MEMBRANE...
  • Page 9: Shipping Specifications

    SHIPPING SPECIFICATIONS ITEM W9CT 300mm W x 452mm D x 1278mm H Width/Depth/Height 11.7”W x 19.5”D x 17.8”H Weight (dry) 46.3lbs (21 kg) 17.8” 19.5” 11.7” W9CT Manual Page 9 - Revision: 11-21-2023...
  • Page 10: Receiving Your Equipment

    (800) 288-1891 to report the damage. Photograph all damages to be submitted with the claim. THIS MUST BE DONE WITHIN FIVE BUSINESS DAYS OF DELIVERY. If not reported within 3 business days, Wellsys and/or carrier will not be responsible for replacement or repair. W9CT Manual...
  • Page 11: Control Panel & Operating Instructions

    Hot or Cold. • Drip Tray “Full” Indicator: This small float protrudes from the drip tray grill if the water level rises too high. An indication that the tray needs to be emptied. W9CT Manual Page 11 - Revision: 11-21-2023...
  • Page 12 5 seconds until a multi-tone chime is heard. • Changing the Dispense Rate: The flow rate on the W9CT is set to 3L/min, which is twice as fast as traditional cooler and ideal for larger bottles. If it is deemed appropriate to lower this flow rate, following these steps will reduce it to 2L/min.
  • Page 13: Warranty

    WELLSYS MANUFACTURED WATER DISPENSER LIMITED WARRANTY The Wellsys W9CT is covered by the Wellsys Warranty for a period of 5 years from the date of purchase against manufacturer defects given the filtration is changed with Wellsys branded filters on the recommended schedule.
  • Page 14: Service Requirements

    4. Clean and sanitize external surfaces of the W9CT Water Dispenser. Use soap and water or chemicals that are compatible with ABS plastic and will not damage or degrade the product surfaces.
  • Page 15: W9Ct Parts Diagram

    W9CT PARTS DIAGRAM W9CT Manual Page 15 - Revision: 11-21-2023...
  • Page 16 W9CT Manual Page 16 - Revision: 11-21-2023...
  • Page 17 W9CT Manual Page 17 - Revision: 11-21-2023...
  • Page 18 W9CT Manual Page 18 - Revision: 11-21-2023...
  • Page 19 W9CT Manual Page 19 - Revision: 11-21-2023...
  • Page 20: Flow Diagram

    W9CT WATER FLOW DIAGRAM (RO CONFIG) W9CT Manual Page 20 - Revision: 11-21-2023...
  • Page 21 W9CT WATER FLOW DIAGRAM (UF CONFIG) W9CT Manual Page 21 - Revision: 11-21-2023...
  • Page 22: Electrical Diagram

    W9CT ELECTRICAL DIAGRAM DANGER! HIGH VOLTAGE ELECTRICAL HAZARD. PCB (Printed Circuit Board) contains High Voltage. Only trained and qualified technicians should attempt live testing. W9CT Manual Page 22 - Revision: 11-21-2023...
  • Page 23: Dipswitch Settings

    DIPSWITCH SETTINGS On the PCB of the W9CT, there is a set of dipswitches that can be used to control several different settings on the unit. See the chart and photos below for an explanation of the switches. A quick-reference guide is also on the inside of the PCB cover.
  • Page 24: Pre-Installation Procedures

    Only qualified personnel who have read and understand this entire manual should attempt to install, or service this W9CT Water Dispenser, failure to do so could result in death or serious injury. DO NOT plug into an electrical supply until specifically instructed.
  • Page 25: Notes On Installation

    *If either are blocked, the water will not flow smoothly to and from the unit, and may cause performance degradation. 8. Do not place any heating system near the rear of the unit. 9. The power supply, source water, and drain must be directly connected to the unit. W9CT Manual Page 25 - Revision: 11-21-2023...
  • Page 26: Filter Flushing Procedure

    3. Remove the right-side panel of the unit. Two screws down at the bottom of the panel must be removed. Then, lift the lower lip of the panel and pull outward. The panel should hinge outward, and then come away from the unit completely. Set this panel aside. W9CT Manual Page 26 - Revision: 11-21-2023...
  • Page 27 Sediment and RO Membrane Filter. Shut off the valve. 8. Return the RO Membrane Filter to its head. Repeat this process for the Post-Carbon BioSure+ filter. By the end, all three filters should have been flushed thoroughly. W9CT Manual Page 27 - Revision: 11-21-2023...
  • Page 28 Connect the RO drain line to the bottom port of the RO membrane. The filters are now flushed and ready for use. W9CT Manual Page 28 - Revision: 11-21-2023...
  • Page 29: Installation

    Once the filters have been flushed or “rinsed”, installation can begin. Listed below are the steps to properly install and begin use of the Wellsys W9CT Water Dispenser. 1. To begin, you will need a ¼” LLDPE tube connecting the unit to a water supply, connected to the “Water In”...
  • Page 30 Once the tanks are full, and using the sensors on the front panel, dispense both hot and cold water to ensure flow from tanks. W9CT Manual Page 30 - Revision: 11-21-2023...
  • Page 31 ((TDS Supply – TDS Product)/TDS Supply x 100 = % Reduction) There is no significant drop in TDS for standard carbon filtration or UF Filtration. If, reduction is significantly less than 95%, the RO filtration system should be inspected for proper function. W9CT Manual Page 31 - Revision: 11-21-2023...
  • Page 32: Pm Guide

    IN-LINE AIR FILTER 3 years It is imperative to regularly change the filters on the Wellsys W9CT unit. Changing the filters keeps the tanks clean and the water tasting fresh. Failing to change filters regularly can also cause premature degradation of RO filters, which can increase maintenance costs.
  • Page 33 7. Turn the hot tank switch on the back of the unit to ON. Return the top panel to the unit and reinstall all fasteners. The unit is now ready for use, and the hot water will be up to temp within 15min. W9CT Manual Page 33 - Revision: 11-21-2023...
  • Page 34: Resetting The Hot Tank Overload Thermostat

    If water flows from the hot tank, the tank is primed and full of water. Disconnect power and continue with resetting the thermostat. Once done, restore power and the water will begin heating, and hot water should be available within 5-10 minutes. W9CT Manual Page 34 - Revision: 11-21-2023...
  • Page 35: Final Inspection

    Leaving water in the hot tank will allow you to turn the hot tank on immediately after installation of the system but if left overnight may result in a taste complaint. 3. Never lay the system on its side. W9CT Manual Page 35 - Revision: 11-21-2023...
  • Page 36: Preventative Maintenance

    4. Check solenoids for proper function. Dripping solenoids should be replaced immediately. Every 5 years, in addition to the above, perform the following: • Replace all internal fittings and tubing. • Replace solenoids. W9CT Manual Page 36 - Revision: 11-21-2023...
  • Page 37: System Inspection

    Tap TDS TDS out of the cold and hot tanks Pictures Depending on the situation, technical support may request more information. Upon approval, WELLSYS will process warranty credit or replacement part to be fulfilled W9CT Manual Page 37 - Revision: 11-21-2023...
  • Page 38 Check flow individually from each filter to ensure flow. Replace any filter Clogged Filter with reduced flow. Check dispense solenoids for proper function. May need to be disassembled Solenoid Clog or Failure to remove blockage, or replaced if failed. W9CT Manual Page 38 - Revision: 11-21-2023...
  • Page 39 ▪ With the mineral add back filter a high concentration of calcium will negatively impact the amount of scale that will, as a result, negatively impact ice systems. o When using a bladder, this is much more susceptible to manifesting itself as a problem. W9CT Manual Page 39 - Revision: 11-21-2023...
  • Page 40 For large usage account with larger bladders, it may be necessary to have additional filter banks to improve the recovery time. o Please note that when doing this a booster pump may become necessary even if there a tap pressure of 60psi. W9CT Manual Page 40 - Revision: 11-21-2023...
  • Page 41 This will also result in burning through pre filters and using a lot of water that will ultimately be just sent down the drain Please see below for recommended air pressure that should be in the bladder depending on size of the bladder. W9CT Manual Page 41 - Revision: 11-21-2023...

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