Wellsys W9 Manual
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W9
MANUAL
Quench USA Inc.
630 Allendale Road, Ste 200
King of Prussia, PA 19406
(855) 558-9796
www.wellsyswater.com

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February 6, 2025

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Summary of Contents for Wellsys W9

  • Page 1 MANUAL Quench USA Inc. 630 Allendale Road, Ste 200 King of Prussia, PA 19406 (855) 558-9796 www.wellsyswater.com...
  • Page 2 Products manufactured and marketed by Wellsys and its affiliates are protected by patents issued or pending in the United States and other countries. Wellsys reserves the right to change the specifications referred to in this literature at any time, without prior notice. Changes or modifications not expressly approved by Wellsys could void the warranty and user’s authority to operate the equipment.
  • Page 3: Table Of Contents

    • Control Panel & Operating Instructions ......... 11 • Warranty ................13 SERVICE GUIDE • Service Requirements ............14 • W9 Parts Diagram…………………… ..........15 • Flow Diagram ................. 20 • Electrical Diagram ..............22 • Dipswitch Settings ..............23 INSTALLATION GUIDE •...
  • Page 4: Safety Alert Symbols

    Unit should be protected by ground-fault circuit interrupter (GFCI) or residual current device (RCD) having a rated residual operating current not exceeding 30mA. Use only Wellsys supplied power cord. Never use extension cords or power strips to connect unit. Do not use if the power supply cord is damaged.
  • Page 5 CAUTION! USE A WATER PRESSURE REGULATOR. Wellsys will not be responsible for injury or damage caused by excessive water pressure. Input or feed pressure must be 40 psi to 80 psi. Be aware of any potential pressure surges caused by building/municipal pumping stations.
  • Page 6: Features And Benefits

    12.25-inch dispense height with recessed faucet to protect from cross-contamination. Leak Prevention W9 Water Dispensers are supplied with a leak stop device to cut off the water supply in the case of a water leak or overfill. Touch-Free Sensor Dispense Touch-Free Sensors are used to activate dispense and select functions.
  • Page 7: Certifications

    CERTIFICATIONS W9 Water Dispensers have been tested and certified to rigorous NSF and UL Standards. We believe that performance testing and certifications validate Wellsys as a world-leader in Water Dispensers. Wellsys W9 Component Certifications Include: NSF/ANSI/CAN 61: Q≤1, NSF/ANSI 372, and CSA B483-1 The Wellsys W9 is certified by IAPMO R&T against NSF/ANSI/CAN 61: Q≤1,...
  • Page 8: Model Designations, Consumables, & General Specs

    MODEL/PART DESIGNATIONS MODEL - BRAND NAME DESCRIPTION PART NUMBER W9 – Hot & Cold Tower W9-(RO or UF) Serial#: WS09KFRB0B###### CONSUMABLES FILTER REPLACEMENT FREQUENCY PART NUMBER QC-WS-SEDIMENT SEDIMENT FILTER 6-12 MONTHS QC-WS-TCR POST-CARBON FILTER (TCR) 6-12 MONTHS QC-WS-RO RO MEMBRANE...
  • Page 9: Shipping Specifications

    SHIPPING SPECIFICATIONS ITEM 300mm W x 452mm D x 1278mm H Width/Depth/Height 11.8”W x 17.8”D x 50.3”H Weight (dry) 73lbs (33 kg) 50.3” 17.8” 11.8” W9 Manual Page 9 - Revision: 10-06-2023...
  • Page 10: Receiving Your Equipment

    (800) 288-1891 to report the damage. Photograph all damages to be submitted with the claim. THIS MUST BE DONE WITHIN FIVE BUSINESS DAYS OF DELIVERY. If not reported within 3 business days, Wellsys and/or carrier will not be responsible for replacement or repair. W9 Manual...
  • Page 11: Control Panel & Operating Instructions

    Hot or Cold. • Drip Tray “Full” Indicator: This small float protrudes from the drip tray grill if the water level rises too high. An indication that the tray needs to be emptied. W9 Manual Page 11 - Revision: 10-06-2023...
  • Page 12 HOT SELECT for 1 second, then hold hand in front of DISPENSE sensor 5 times in quick succession. The Beep sound should now be silenced. To switch it back on, repeat this process. W9 Manual Page 12 - Revision: 10-06-2023...
  • Page 13: Warranty

    WELLSYS MANUFACTURED WATER DISPENSER LIMITED WARRANTY The Wellsys W9 is covered by the Wellsys Warranty for a period of 5 years from the date of purchase against manufacturer defects given the filtration is changed with Wellsys branded filters on the recommended schedule.
  • Page 14: Service Requirements

    4. Clean and sanitize external surfaces of the W9 Water Dispenser. Use soap and water or chemicals that are compatible with ABS plastic and will not damage or degrade the product surfaces.
  • Page 15: W9 Parts Diagram

    W9 PARTS DIAGRAM W9 Manual Page 15 - Revision: 10-06-2023...
  • Page 16 W9 Manual Page 16 - Revision: 10-06-2023...
  • Page 17 W9 Manual Page 17 - Revision: 10-06-2023...
  • Page 18 W9 Manual Page 18 - Revision: 10-06-2023...
  • Page 19 W9 Manual Page 19 - Revision: 10-06-2023...
  • Page 20: Flow Diagram

    W9 WATER FLOW DIAGRAM (RO CONFIG) W9 Manual Page 20 - Revision: 10-06-2023...
  • Page 21 W9 WATER FLOW DIAGRAM (UF CONFIG) W9 Manual Page 21 - Revision: 10-06-2023...
  • Page 22: Electrical Diagram

    W9 ELECTRICAL DIAGRAM DANGER! HIGH VOLTAGE ELECTRICAL HAZARD. PCB (Printed Circuit Board) contains High Voltage. Only trained and qualified technicians should attempt live testing. W9 Manual Page 22 - Revision: 10-06-2023...
  • Page 23: Dipswitch Settings

    DIPSWITCH SETTINGS On the PCB of the W9, there is a set of dipswitches that can be used to control several different settings on the unit. See the chart and photos below for an explanation of the switches. A quick-reference guide is also on the inside of the PCB cover.
  • Page 24: Pre-Installation Procedures

    Only qualified personnel who have read and understand this entire manual should attempt to install, or service this W9 Water Dispenser, failure to do so could result in death or serious injury. DO NOT plug into an electrical supply until specifically instructed.
  • Page 25: Notes On Installation

    *If either are blocked, the water will not flow smoothly to and from the unit, and may cause performance degradation. 8. Do not place any heating system near the rear of the unit. 9. The power supply, source water, and drain must be directly connected to the unit. W9 Manual Page 25 - Revision: 10-06-2023...
  • Page 26: Filter Flushing Procedure

    4. Remove the lower front panel of the unit. Press down on the top of the lower panel, then pull away. The panel should hinge outward, and then come away from the unit completely. Set this panel aside. W9 Manual Page 26 - Revision: 10-06-2023...
  • Page 27 7. Open the ¼-turn valve on the supply line. Water will rush into the sediment and precarbon filter and exit from the outlet into the bucket/sink. Allow 2 gallons (roughly estimated) to flow out of the filters. W9 Manual Page 27 - Revision: 10-06-2023...
  • Page 28 Repeat flushing process for the RO filter for at least 2 gallons. (If UF Filtration is being used, there will be a UF filter to flush instead of an RO filter and no drain is required). Drain Line to Bucket or Sink W9 Manual Page 28 - Revision: 10-06-2023...
  • Page 29 14. The filtration system is now ready to use. The water supply valve can be turned on, and the unit can move forward to the next installation step. W9 Manual Page 29 - Revision: 10-06-2023...
  • Page 30: Installation

    Once the filters have been flushed or “rinsed”, installation can begin. Listed below are the steps to properly install and begin use of the Wellsys W9 Water Dispenser. 1. To begin, you will need a ¼” LLDPE tube connecting the unit to a water supply, connected to the “Water In”...
  • Page 31 Once the tanks are full, and using the touch sensors on the front panel, dispense both hot and cold water to ensure flow from tanks. W9 Manual Page 31 - Revision: 10-06-2023...
  • Page 32 ((TDS Supply – TDS Product)/TDS Supply x 100 = % Reduction) There is no significant drop in TDS for standard carbon filtration or UF Filtration. If, reduction is significantly less than 95%, the RO filtration system should be inspected for proper function. W9 Manual Page 32 - Revision: 10-06-2023...
  • Page 33: Pm Guide

    IN-LINE AIR FILTER 3 years It is imperative to regularly change the filters on the Wellsys W9 unit. Changing the filters keeps the tanks clean and the water tasting fresh. Failing to change filters regularly can also cause premature degradation of RO filters, which can increase maintenance costs.
  • Page 34 7. Turn the hot tank switch on the back of the unit to ON. Return the front lower panel and top panel to the unit and reinstall all fasteners. The unit is now ready for use, and the hot water will be up to temp within 15min. W9 Manual Page 34 - Revision: 10-06-2023...
  • Page 35: Resetting The Hot Tank Overload Thermostat

    If water flows from the hot tank, the tank is primed and full of water. Disconnect power and continue with resetting the thermostat. Once done, restore power and the water will begin heating, and hot water should be available within 5-10 minutes. W9 Manual Page 35 - Revision: 10-06-2023...
  • Page 36: Final Inspection

    Leaving water in the hot tank will allow you to turn the hot tank on immediately after installation of the system but if left overnight may result in a taste complaint. 3. Never lay the system on its side. W9 Manual Page 36 - Revision: 10-06-2023...
  • Page 37: Preventative Maintenance

    4. Check solenoids for proper function. Dripping solenoids should be replaced immediately. Every 5 years, in addition to the above, perform the following: • Replace all internal fittings and tubing. • Replace solenoids. W9 Manual Page 37 - Revision: 10-06-2023...
  • Page 38: System Inspection

    Tap TDS TDS out of the cold and hot tanks Pictures Depending on the situation, technical support may request more information. Upon approval, WELLSYS will process warranty credit or replacement part to be fulfilled W9 Manual Page 38 - Revision: 10-06-2023...
  • Page 39 Check flow individually from each filter to ensure flow. Replace any filter Clogged Filter with reduced flow. Check dispense solenoids for proper function. May need to be disassembled Solenoid Clog or Failure to remove blockage, or replaced if failed. W9 Manual Page 39 - Revision: 10-06-2023...
  • Page 40 ▪ With the mineral add back filter a high concentration of calcium will negatively impact the amount of scale that will, as a result, negatively impact ice systems. o When using a bladder, this is much more susceptible to manifesting itself as a problem. W9 Manual Page 40 - Revision: 10-06-2023...
  • Page 41 For large usage account with larger bladders, it may be necessary to have additional filter banks to improve the recovery time. o Please note that when doing this a booster pump may become necessary even if there a tap pressure of 60psi. W9 Manual Page 41 - Revision: 10-06-2023...
  • Page 42 This will also result in burning through pre filters and using a lot of water that will ultimately be just sent down the drain Please see below for recommended air pressure that should be in the bladder depending on size of the bladder. W9 Manual Page 42 - Revision: 10-06-2023...

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