Call Lenovo; Before You Contact Lenovo; Self-Help Resources; Purchase Accessories Or Additional Services - Lenovo ThinkCentre M90a Gen 5 User Manual

2. Connect the drive that contains the operating system installation program to the computer. To create
the installation media, refer to

Call Lenovo

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.

Before you contact Lenovo

Prepare the needed information before you contact Lenovo.
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number.

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources
Lenovo Support Web Site
Tips
Lenovo Community
Accessibility information
Windows help information

Purchase accessories or additional services

This topic provides instructions on how to purchase accessories or additional services.
Accessories
Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your
computer. Accessories include memory modules, storage devices, network cards, power adapters,
keyboards, mice, and so on.
To shop at Lenovo, go to
https://support.microsoft.com/windows
https://www.lenovo.com/accessories
.
How to access?
https://pcsupport.lenovo.com
https://www.lenovo.com/tips
https://forums.lenovo.com
https://www.lenovo.com/accessibility
• Open the Start menu and click Get Help or Tips.
• Use Windows Search or the Cortana
assistant.
• Microsoft support Web site:
support.microsoft.com
.
®
personal
https://
.
Chapter 5 Help and support
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