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Frequently asked questions
Unusual performance of the coffee system
Problem
The display remains
dark when the coffee
machine is turned on
using the On/Off but-
ton .
The lighting remains off
after the coffee ma-
chine has been
switched on.
The coffee machine
does not respond to op-
eration via the display.
The coffee machine
turns off suddenly.
The sensor buttons do
not respond.
The coffee machine can
no longer be operated.
74
Possible cause and solution
The On/Off button was not held for long enough.
Tap and hold the On/Off button for at least
3 seconds.
The plug is not properly plugged into the electrical
socket.
Insert the plug into the electrical socket.
The fuse has tripped because the coffee machine,
voltage, or another appliance is defective.
Remove the plug from the socket.
Contact a qualified electrician or Technical
Service.
The lighting has been switched off.
Switch the lighting on (see "Lighting" in the
"Settings" chapter).
The lighting is faulty.
Contact Technical Service.
There is a fault.
Tap and hold the On/Off button until the display
switches off and the machine restarts.
The factory-set switch-off time (20 minutes) or the
switch-off time you have programmed has been
reached.
If required, you can select a new switch-off time
(see "Settings – Timer").
The plug is not properly plugged into the electrical
socket.
Insert the plug into the electrical socket.
There is an internal fault.
Disconnect the coffee machine from the electricity
supply by removing the plug from the socket or
switching off the breaker.
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