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8.4 Factory Service and Repair
Read the warranty located at the front of this manu
al
be fore requesting warranty or non-warranty
repairs.
Shipping Instructions
For in- and out-of-warranty repairs in the United States, we recommend shipping your Instrument
to
the factory for repair. Our factory service center features 24-hour turnaround time under normal circumstances,
with
a
maximum of 48 hours guaranteed. Combined with low flat rate charges and fast tumaround time,
the
factory
service center provides your best overall service
alternative.
Any Instrument returned for calibration or
repair,
should be shipped with the following
:y
our company name (if applicable), y our name, address, telephone
number,
proof of purchase (for warranty repairs) and any test leads used with the meter.
In addition, mak:e sure to include a written description of the problem encountered or service required.
For minimum turn-around tirne on out-of-warranty repairs please phone in advance for service-charge rates.
Ship
the Instrument in original packaging or a sturdy box to the following address and marked Attention:
Instrument
Repairl
Service:
For U.S.A.:
Wavetek Corp.
9045 Balboa Ave.
San Diego, CA 92123
Tel: (619) 279-2200, ext. 670
Fax: (619) 495-3296
For
U.K.:
Wavetek Ltd.
Hurricane Way
Norwich, NR6 6JB,
U.K.
Tel: 011-44-603-404824
Fax: 011-44-603-483670
Other:
Contact either Factory
Service
Center for the name of a local
authorized service center.
The Instrument will be returned with the
shipping
charge paid by Wavetek Corp.
For questions in North America, contact the Instrument Repair & Service Department at (619) 279-2200, ext.
670.
35
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