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Clevo NS70AU Service Manual

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Preface
Notebook Computer
NS70AU / NS71AU
Service Manual
I

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Summary of Contents for Clevo NS70AU

  • Page 1 Preface Notebook Computer NS70AU / NS71AU Service Manual...
  • Page 2 Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
  • Page 3 This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the NS70AU / NS71AU series notebook PC.
  • Page 4 Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 5 Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
  • Page 6 Preface 4. Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. 5. Take care when using peripheral devices. Use only approved brands of Unplug the power cord before peripherals.
  • Page 7 Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
  • Page 8 Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup °...

  • Page 9: Table Of Contents

    Preface Contents Introduction ..........1-1 MB ....................A-6 Schematic Diagrams......... B-1 Overview ..................1-1 Specifications ..................1-2 System Block Diagram ..............B-2 External Locator - Top View with LCD Panel Open ......1-4 Processor 1/13 .................B-3 External Locator - Front & Right Side Views .........1-5 Processor 2/13 .................B-4 External Locator - Left Side &...
  • Page 10 Preface Retimer 2/2 ................... B-30 Type-C ..................B-31 Fan, TP ..................B-32 VDD3, VDD5 ................B-33 VDDQ, VDDQ_VTT, 1.8VA ............B-34 3.3VA, 1.8VS ................B-35 2.5V, VCCST, VCCSTG ............. B-36 MP2964 Controller ............... B-37 VCore ................... B-38 VCCGT ..................B-39 VCCIN AUX ................

  • Page 11: Introduction

    Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the NS70AU / NS71AU series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about dri-vers (e.g.

  • Page 12: Specifications

    Introduction Specifications Processor Options Video Adapter i7-1355U (1.70GHz), TDP 15W Intel® Iris Xe Graphics (i7-1355U / i5-1335U) i5-1335U (1.30GHz), TDP 15W Intel Xe Micro Architecture i3-1315U (1.20GHz) , TDP 15W Variable Rate Shading  Microsoft DirectX® 12 Compatible BIOS Latest Specification Information Intel®...
  • Page 13 Introduction Interface Power One USB 2.0 Port Full Range AC/DC Adapter One USB 3.2 Gen 2 Type-A Port AC Input: 100 - 240V, 50 - 60Hz DC Output: 19V, 4.74A (90W) (Factory Option) One Powered USB 3.2 Gen 2 Type-A Port Embedded Lithium-Ion Polymer Battery Pack, 36WH One USB 3.2 Gen 2 Type-C Port* (Factory Option) Embedded Lithium-Ion Polymer Battery...

  • Page 14: External Locator - Top View With Lcd Panel Open

    Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. Webcam (Factory Option) Windows Hello Camera 2. *Camera LED *When the camera is in use, the LED will be illuminated. 3. Built-In Array Microphone 4. Display 5.

  • Page 15: External Locator - Front & Right Side Views

    Introduction External Locator - Front & Right Side Views Figure 2 Front View FRONT VIEW Figure 3 Right Side View 1. Speaker 2. 2-In-1 Audio Jack (Headphone and Microphone) RIGHT SIDE VIEW 3. MicroSD Card Reader 4. USB 2.0 Port 5.

  • Page 16: External Locator - Left Side & Rear View

    Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. DC-In Jack 2. HDMI-Out Port 3. USB 3.2 Gen 2 LEFT SIDE VIEW Type-A Port (Factory Option) Powered USB 3.2 Gen 2 Type-A Port 4. USB 3.2 Gen 2 Type-C Port 5.

  • Page 17: External Locator - Bottom View

    Introduction External Locator - Bottom View Figure 6 Bottom View 1. RJ-45 LAN Jack 2. Vent 3. Speakers  Overheating To prevent your com- puter from overhea- ting, make sure no- thing blocks any vent while the computer is in use. External Locator - Bottom View 1 - 7...

  • Page 18: Mainboard Overview - Top (Key Parts)

    Introduction Mainboard Overview - Top (Key Parts) Figure 7 Mainboard Top Key Parts 1. KBC-ITE IT5570 1 - 8 Mainboard Overview - Top (Key Parts)

  • Page 19: Mainboard Overview - Bottom (Key Parts)

    Introduction Mainboard Overview - Bottom (Key Parts) Figure 8 Mainboard Bottom Key Parts 1. CPU 2. Mini-Card Connector (WLAN/ BT Module) 3. Memory Slots DDR5 SO-DIMM 4. Mini-Card Connector (M.2 PCIE SSD Module) 5. Mini-Card Connector (M.2 PCIE SSD Module) Mainboard Overview - Bottom (Key Parts) 1 - 9...

  • Page 20: Mainboard Overview - Top (Connectors)

    Introduction Mainboard Overview - Top (Connectors) Figure 9 Mainboard Top Connectors 1. DC-In Jack 2. HDMI-Out Port 3. USB 3.2 Gen 2 Type-A Port 4. USB 3.2 Gen 2 Type-C Port 5. Thunderbolt 4 Port with Power Delivery (DC-In) 6. Keyboard Cable Connector 7.

  • Page 21: Mainboard Overview - Bottom (Connectors)

    Introduction Mainboard Overview - Bottom (Connectors) Figure 10 Mainboard Bottom Connectors 1. CCD Connector 2. Fan Connector 3. USB Board Connector 4. USB Connector 5. Touchpad Cable Connector 6. Fingerprint Connector 7. Battery Connector 8. RTC Connector 9. Speaker Connector 10.
  • Page 22 Introduction 1 - 12...

  • Page 23: Disassembly

    Overview This chapter provides step-by-step instructions for disassembling the NS70AU / NS71AU series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart.

  • Page 24: Maintenance Tools

    Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...

  • Page 25: Maintenance Precautions

    Disassembly Maintenance Precautions  The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a removal and/or replacement job, take the following precautions: Power Safety Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other components Warning could be damaged.

  • Page 26: Disassembly Steps

    Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: 1. Remove the battery-1 page 2 - 5 1.

  • Page 27: Removing The Battery

    Disassembly Removing the Battery Figure 1 Battery-1 Removal Battery-1 Removal Procedure 1. Turn off the computer, turn it over. a. Remove the screws. 2. Remove screws from the bottom case (Figure 1a). (Note: use 1.5 kg torque when reinserting screws b.
  • Page 28 Disassembly Battery-2 Removal Procedure Figure 2 1. Turn off the computer, turn it over. Battery-2 Removal 2. Remove screws from the bottom case (Figure 2a). (Note: use 1.5 kg torque when reinserting screws except for M2.5 screws a. Remove the screws. 3.

  • Page 29: Removing The Keyboard

    Disassembly Removing the Keyboard Keyboard Removal Procedure Figure 3 1. Turn off the computer, turn it over to remove the battery (page 2 - Keyboard Removal 2. Locate the release points from the open bottom case (Figure 3a). 3. Open it up with the LCD on a flat surface before pressing at point to release the keyboard module (use the spe- a.

  • Page 30: Removing The System Memory (Ram)

    Disassembly Removing the System Memory (RAM) Figure 4 RAM Module The computer has one memory sockets for 262 pin Small Outline Dual In-line Memory Modules (SO-DIMM) supporting Removal DDR5 5600MHz. The main memory can be expanded up to 64GB. The total memory size is automatically detected by the POST routine once you turn on your computer.
  • Page 31 Disassembly 5. Pull the latches to release the second module if necessary. 6. Insert a new module holding it at about a 30° angle and fit the connectors firmly into the memory slot. 7. The module will only fit one way as defined by its pin alignment. Make sure the module is seated as far into the slot as it will go.

  • Page 32: Removing The Wireless Lan Module

    Disassembly Removing the Wireless LAN Module Figure 5 Wireless LAN 1. Turn off the computer, turn it over to remove the bottom case (page 2 - Module Removal 2. The Wireless LAN module will be visible at point on the mainboard (Figure 5a).

  • Page 33: Wireless Lan, And Combo Module Cables

    Disassembly Wireless LAN, and Combo Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo, 3G and LTE modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for iden- tification as outlined in the table below.
  • Page 34 Disassembly Removing the M.2 SSD Module Figure 6 M.2 SSD-1 Module M.2 SSD-1 Removal Procedure Removal 1. Turn off the computer, turn it over to remove the bottom case (page 2 - 2. The M.2 SSD module will be visible at point on the mainboard (Figure 6a).
  • Page 35 Disassembly M.2 SSD-2 Removal Procedure Figure 7 1. Turn off the computer, turn it over to remove the bottom case (page 2 - M.2 SSD-2 Module 2. The M.2 SSD module will be visible at point on the mainboard (Figure Removal 7a).

  • Page 36: Lcd

    Disassembly Removing the CCD Figure 8 CCD Removal 1. Turn off the computer, turn it over to remove the battery (page 2 - 2. Lay the computer down on a flat surface with the top case up forming a 90 degree angle. a.

  • Page 37: Ccd

    Disassembly 5. Disconnect the cable from the locking collar socket by using a flat-head screwdriver to pry the locking collar Figure 9 pins away from the base (Figure 9c). CCD Removal 6. Remove the CCD module (Figure 9d). (cont’d) 7. Reverse the process to install a new CCD module. c.

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Ns71au

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