Asus ZenWiFi XD4 PLUS User Manual
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Asus ZenWiFi XD4 PLUS User Manual

Asus ZenWiFi XD4 PLUS User Manual

Ax1800 dual band wifi router
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AX1800 Dual Band WiFi Router
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Summary of Contents for Asus ZenWiFi XD4 PLUS

  • Page 1 User Guide ZenWiFi XD4 PLUS ZenWiFi XD4 PLUS AX1800 Dual Band WiFi Router AX1800 Dual Band WiFi Router...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

  • Page 3: Table Of Contents

    Table of contents Getting to know your wireless router Welcome! ...................6 Package contents ................6 Your wireless router ...............7 Positioning your wireless router ..........8 Setup Requirements ..............9 Getting started Router Setup ................. 10 Wired connection ..............10 Wireless connection .............11 Quick Internet Setup (QIS) with Auto-detection....13 Connecting to your wireless network ........
  • Page 4 Table of contents AiProtection................... 31 3.5.1 Network Protection ..............31 3.5.2 Setting up Parental Controls ..........35 Firewall .................... 38 3.6.1 General ..................38 3.6.2 URL Filter ..................39 3.6.3 Keyword filter .................40 3.6.4 Network Services Filter ............41 Guest Network ................43 IPv6 ....................45 LAN ....................
  • Page 5 Utilities Device Discovery ................. 77 Firmware Restoration ..............78 Setting up your printer server ..........80 4.3.1 ASUS EZ Printer Sharing .............80 4.3.2 Using LPR to Share Printer ..........84 Download Master ................ 89 4.4.1 Configuring Bit Torrent download settings ....90 4.4.2...

  • Page 6: Getting To Know Your Wireless Router

    Quick Start Guide Warranty card NOTES: • If any of the items are damaged or missing, contact ASUS for technical inquiries and support. Refer to the ASUS Support Hotline list at the back of this user manual. • Keep the original packaging material in case you would need future...

  • Page 7: Your Wireless Router

    1.3 Your wireless router LAN port DCIN port WAN/LAN port WAN/LAN port Connect your modem to this port with a network cable. LAN port Connect your PC to a LAN port with a network cable. NOTES: • Use only the adapter that came with your package. Using other adapters may damage the device.

  • Page 8: Positioning Your Wireless Router

    • Always update to the latest firmware. Visit the ASUS website at http://www.asus.com to get the latest firmware updates. • Orient the antennas as shown in the drawing below.

  • Page 9: Setup Requirements

    1.5 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100Base- TX/1000BaseTX) • IEEE 802.11a/b/g/n/ac/ax wireless capability • An installed TCP/IP service • Web browser such as Internet Explorer, Firefox, Safari, or Google Chrome NOTES: •...

  • Page 10: Getting Started

    Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the following: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well.

  • Page 11: Wireless Connection

    To set up your wireless router via wired connection: 1. Plug your router into a power outlet and power it on. Connect the network cable from your computer to a LAN port on your router. 2. The web GUI launches automatically when you open a web browser.
  • Page 12 To set up your wireless router via wireless connection: 1. Plug your router into a power outlet and power it on. 2. Connect to the network name (SSID) shown on the product Wi-Fi Name (SSID): ASUS_XX XX refers to the last two digits of 2.4GHz MAC address. You can find it on the label on the back of your router.

  • Page 13: Quick Internet Setup (Qis) With Auto-Detection

    Reset button on your wireless router to reset it to its factory default settings. To use QIS with auto-detection: 1. Launch a web browser. You will be redirected to the ASUS Setup Wizard (Quick Internet Setup). If not, key in http://www.asusrouter.com manually.
  • Page 14 NOTES: • The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. If QIS failed to detect your Internet connection type, click Manual •...
  • Page 15 4. On the Login Information Setup page, change the router’s login password to prevent unauthorized access to your wireless router. NOTE: The wireless router's login username and password is different from the 2.4GHz/5GHz network name (SSID) and security key. The wireless router's login username and password allows you to log into your wireless router's Web GUI to configure your wireless router's settings.

  • Page 16: Connecting To Your Wireless Network

    2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless networks.

  • Page 17: Configuring The General And Advanced Settings

    Advanced settings Advanced settings 3.1 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome.
  • Page 18 Top command buttons QIS - Smart Information Connect banner Wizard Navigation panel * The image is for reference only. NOTE: If you are logging into the Web GUI for the first time, you will be directed to the Quick Internet Setup (QIS) page automatically.

  • Page 19: Setting Up The Wireless Security Settings

    3.1.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map. 2.

  • Page 20: Managing Your Network Clients

    4. From the WEP Encryption dropdown list, select the encryption method for your wireless network. IMPORTANT! The IEEE 802.11n/ac/ax standard prohibits using High Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these encryption methods, your data rate will drop to IEEE 802.11g 54Mbps connection.

  • Page 21: Traditional Qos

    3.2 Traditional QOS 3.2.1 Managing QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To set up bandwidth priority: 1. From the navigation panel, go to General > Traditional QOS > QoS.
  • Page 22 4. On the user-defined QoS rules page, there are four default online service types – web surf, HTTPS and file transfers. Select your preferred service, fill in the Source IP or MAC, Destination Port, Protocol, Transferred and Priority, then click Apply. The information will be configured in the QoS rules screen.
  • Page 23 5. On the User-defined Priority page, you can prioritize the network applications or devices into five levels from the user- defined QoS rules’ dropdown list. Based on priority level, you can use the following methods to send data packets: • Change the order of upstream network packets that are sent to the Internet.

  • Page 24: Administration

    To set up the Media Bridge mode, you need two ZenWiFi XD4 PLUS: one configured as the Media station and the other as a router. • AiMesh Node: You can set ZenWiFi XD4 PLUS as an AiMesh node to extend an existing AiMesh routers WiFi coverage.

  • Page 25: System

    3. Click Save. NOTE: The router will reboot when you change the modes. 3.3.2 System The System page allows you to configure your wireless router settings. To set up the System settings: 1. From the navigation panel, go to Advanced Settings > Administration >...

  • Page 26: Firmware Upgrade

    3.3.3 Firmware Upgrade NOTE: Download the latest firmware from the ASUS website at http://www.asus.com. To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings > Administration > Firmware Upgrade. 2. In the Firmware Version field, click Check to locate the downloaded file.

  • Page 27: Aicloud 2.0

    To use AiCloud 2.0: 1. From Google Play Store or Apple Store, download and install the ASUS AiCloud 2.0 app to your smart device. 2. Connect your smart device to your network. Follow the instructions to complete the AiCloud 2.0 setup process.

  • Page 28: Cloud Disk

    3.4.1 Cloud Disk To create a cloud disk: 1. Insert a USB storage device into the wireless router. 2. Turn on Cloud Disk. 3. Go to http://www.asusrouter.com and enter the router login account and password. For better user experience, we recommend that you use Google Chrome or Firefox.

  • Page 29: Smart Access

    NOTES: • You can create a domain name for your router with ASUS DDNS. For more details, refer to section 3.12.6 DDNS. • By default, AiCloud 2.0 provides a secure HTTPS connection. Key in https://[yourASUSDDNSname].asuscomm.com for a very secure...

  • Page 30: Aicloud Sync

    1. Launch AiCloud 2.0, click AiCloud Sync. 2. Select ON to enable AiCloud Sync. 3. Click Add new account. 4. Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage. 5. Click Apply.

  • Page 31: Aiprotection

    3.5 AiProtection AiProtection provides real-time monitoring that detects malware, spyware, and unwanted access. It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet. 3.5.1 Network Protection Network Protection prevents network exploits and secures your network from unwanted access.
  • Page 32 Configuring Network Protection To configure Network Protection: 1. From the navigation panel, go to General > AiProtection. 2. From the AiProtection main page, click on Network Protection. 3. From the Network Protection tab, click Scan. When done scanning, the utility displays the results on the Router Security Assessment page.
  • Page 33 c. Go back to the Router Security Assessment page and click Close to exit the page. 5. To automatically configure the security settings, click Secure Your Router. 6. When a message prompt appears, click OK. Malicious Sites Blocking This feature restricts access to known malicious websites in the cloud database for an always-up-to-date protection.
  • Page 34 Infected Device Prevention and Blocking This feature prevents infected devices from communicating personal information or infected status to external parties. NOTE: This function is automatically enabled if you run the Router Weakness Scan. To enable Infected Device Prevention and Blocking: 1.

  • Page 35: Setting Up Parental Controls

    3.5.2 Setting up Parental Controls Parental Control allows you to control the Internet access time or set the time limit for a client’s network usage. To go to the Parental Controls main page: From the navigation panel, go to General > Parental Controls. Web &...
  • Page 36 7. Click to add the client’s profile. 8. Click Apply to save the settings.
  • Page 37 Time Scheduling Time Scheduling allows you to set the time limit for a client’s network usage. NOTE: Ensure that your system time is synchronized with the NTP server. To configure Time Scheduling: 1. From the navigation panel, go to General > Parental Controls >...

  • Page 38: Firewall

    3.6 Firewall The wireless router can serve as a hardware firewall for your network. NOTE: The Firewall feature is enabled by default. 3.6.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall >...

  • Page 39: Url Filter

    3. On the Enable DoS protection, select Yes to protect your network from DoS (Denial of Service) attacks though this may affect your router’s performance. 4. You can also monitor packets exchanged between the LAN and WAN connection. On the Logged packets type, select Dropped, Accepted, or Both.

  • Page 40: Keyword Filter

    3.6.3 Keyword filter Keyword filter blocks access to webpages containing specified keywords. To set up a keyword filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Keyword Filter. 2. On the Enable Keyword Filter field, select Enabled. 3.

  • Page 41: Network Services Filter

    3.6.4 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing specific web services such as Telnet or FTP.
  • Page 42 To set up a Network Service filter: 1. From the navigation panel, go to Advanced Settings > Firewall > Network Service Filter. 2. On the Enable Network Services Filter field, select Yes. 3. Select the Filter table type. Deny blocks the specified network services.

  • Page 43: Guest Network

    The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. NOTE: ZenWiFi XD4 PLUS supports up to six SSIDs (three 2.4GHz and three 5GHz SSIDs). To create a guest network: 1.
  • Page 44 4. To configure additional options, click Modify. 5. Click Yes on the Enable Guest Network screen. 6. Assign a wireless name for your temporary network on the Network Name (SSID) field. 7. Select an Authentication Method. 8. Select an Encryption method. 9.

  • Page 45: Ipv6

    3.8 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6. 2.

  • Page 46: Lan

    3.9 LAN 3.9 LAN IP The LAN IP screen allows you to modify the LAN IP settings of your wireless router. NOTE: Any changes to the LAN IP address will be reflected on your DHCP settings. To modify the LAN IP settings: 1.

  • Page 47: Dhcp Server

    3.9.2 DHCP Server Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network. To configure the DHCP server: 1. From the navigation panel, go to Advanced Settings > LAN > DHCP Server.
  • Page 48 5. In the IP Pool Ending Address field, key in the ending IP address. 6. In the Lease Time field, specify in seconds when an assigned IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address. NOTES: •...

  • Page 49: Route

    3.9.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing table: 1.

  • Page 50: Iptv

    3.9.4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service.

  • Page 51: System Log

    3.10 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log. 2. You can view your network activities in any of these tabs: •...

  • Page 52: Traffic Analyzer

    3.11 Traffic Analyzer The traffic monitor feature allows you to access the bandwidth usage and speed of your Internet, wired, or wireless networks. It allows you to monitor network traffic in real-time or on a daily basis. It also offers an option to display the network traffic within the last 24 hours.

  • Page 53: Wan

    3.12 WAN 3.12.1 Internet Connection The Internet Connection screen allows you to configure the settings of various WAN connection types.
  • Page 54 To configure the WAN connection settings: 1. From the navigation panel, go to Advanced Settings > WAN > Internet Connection. 2. Configure the following settings below. When done, click Apply. • WAN Connection Type: Choose your Internet Service Provider type. The choices are Automatic IP, PPPoE, PPTP, L2TP or fixed IP.
  • Page 55 • Contact your ISP and update the MAC address associated with your ISP service. • Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP.

  • Page 56: Dual Wan

    3. Choose your Primary WAN and Secondary WAN. There are WAN, USB, Ethernet LAN and 2.5G WAN for your options. 4. Choose Fail Over or Load Balance. 5. Click Apply. NOTE: Detailed explanations are available on the ASUS Support Site FAQ https://www.asus.com/support/FAQ/1011719...

  • Page 57: Port Trigger

    3.12.3 Port Trigger Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios: •...
  • Page 58 • Trigger Port: Specify a trigger port to open the incoming port. • Protocol: Select the protocol, TCP, or UDP. • Incoming Port: Specify an incoming port to receive inbound data from the Internet. • Protocol: Select the protocol, TCP, or UDP. NOTES: •...

  • Page 59: Virtual Server/Port Forwarding

    Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network. NOTE: When port forwarding is enabled, the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN.
  • Page 60 2. Configure the following settings below. When done, click ON. • Enable Port Forwarding: Turn ON to enable Port Forwarding. • Famous Server List: Determine which type of service you want to access. • Famous Game List: This item lists ports required for popular online games to work correctly.
  • Page 61 • You will need a client outside your LAN but has Internet access (referred to as “Internet client”). This client should not be connected to the ASUS router. • On the Internet client, use the router’s WAN IP to access the server.

  • Page 62: Dmz

    3.12.5 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network.

  • Page 63: Ddns

    DNS name rather than WAN IP address. • Server and Host Name: Choose ASUS DDNS or other DDNS. If you want to use ASUS DDNS, fill in the Host Name in the format of xxx.asuscomm.com (xxx is your host name).

  • Page 64: Nat Passthrough

    • If you want to use a different DDNS service, click FREE TRIAL and register online first. Fill in the User Name or E-mail Address and Password or DDNS Key fields. • Enable wildcard: Enable wildcard if your DDNS service requires one.

  • Page 65: Wireless

    3.13 Wireless 3.13.1 General The General tab allows you to configure the basic wireless settings. To configure the basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General. 2. Select 2.4GHz or 5GHz as the frequency band for your wireless network.
  • Page 66 NOTE: You can assign unique SSIDs for the 2.4 GHz and 5GHz frequency bands. 4. In the Hide SSID field, select Yes to prevent wireless devices from detecting your SSID. When this function is enabled, you would need to enter the SSID manually on the wireless device to access the wireless network.
  • Page 67 • WPA/WPA2 Personal/WPA Auto-Personal: This option provides strong security. You can use either WPA (with TKIP) or WPA2 (with AES). If you select this option, you must use TKIP + AES encryption and enter the WPA passphrase (network key). • WPA/WPA2 Enterprise/WPA Auto-Enterprise: This option provides very strong security.

  • Page 68: Wps

    3.13.2 WPS WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE: Ensure that the devices support WPS. To enable WPS on your wireless network: 1.
  • Page 69 3. In the WPS Method field, select Push Button or Client PIN code. If you select Push Button, go to step 4. If you select Client PIN code, go to step 5. 4. To set up WPS using the router’s WPS button, follow these steps: a.

  • Page 70: Bridge

    ASUS wireless router. It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices.
  • Page 71 • HYBRID: Enables the Wireless Bridge feature and allows other wireless devices/stations to connect to the router. NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the Access Point.

  • Page 72: Wireless Mac Filter

    3.13.4 Wireless MAC Filter Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network. To set up the Wireless MAC filter: 1. From the navigation panel, go to Advanced Settings > Wireless >...

  • Page 73: Radius Setting

    3.13.5 RADIUS Setting RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPA- Enterprise, WPA2-Enterprise, or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authentication mode is set to WPA-Enterprise, WPA2-Enterprise, or Radius with 802.1x.

  • Page 74: Professional

    3.13.6 Professional The Professional screen provides advanced configuration options. NOTE: We recommend that you use the default values on this page. In the Professional Settings screen, you can configure the following: • Band: Select the frequency band that the professional settings will be applied to.
  • Page 75 • Enable wireless scheduler: You can choose clock format as 24-hour or 12-hour. The color in the table indicates Allow or Deny. Click each frame to change the settings of the hour of the weekdays and click OK when done. •...
  • Page 76 • RTS Threshold: Select a lower value for RTS (Request to Send) Threshold to improve wireless communication in a busy or noisy wireless network with high network traffic and numerous wireless devices. • DTIM Interval: DTIM (Delivery Traffic Indication Message) Interval or Data Beacon Rate is the time interval before a signal is sent to a wireless device in sleep mode indicating that a data packet is awaiting delivery.

  • Page 77: Utilities

    • The utilities are not supported on MAC OS. 4.1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device, and allows you to configure the wireless networking settings. To launch the Device Discovery utility: •...

  • Page 78: Firmware Restoration

    4.2 Firmware Restoration Firmware Restoration is used on an ASUS Wireless Router that failed during its firmware upgrading process. It uploads the firmware that you specify. The process takes about three to four minutes. IMPORTANT! Launch the rescue mode on the router before using the Firmware Restoration utility.
  • Page 79 IP address: 192.168.1.x Subnet mask: 255.255.255.0 4. From your computer’s desktop, click Start > All Programs > ASUS Utility > Wireless Router > Firmware Restoration. 5. Specify a firmware file, then click Upload. NOTE: This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless Router.

  • Page 80: Setting Up Your Printer Server

    4.3 Setting up your printer server 4.3.1 ASUS EZ Printer Sharing ASUS EZ Printing Sharing utility allows you to connect a USB printer to your wireless router’s USB port and set up the print server. This allows your network clients to print and scan files wirelessly.
  • Page 81 To set up the EZ Printer sharing mode: 1. From the navigation panel, go to General > USB Application > Network Printer Server. 2. Click Download Now! to download the network printer utility. NOTE: Network printer utility is supported on Windows® 10 and Windows®...
  • Page 82 4. Follow the onscreen instructions to set up your hardware, then click Next. 5. Wait a few minutes for the initial setup to finish. Click Next. 6. Click Finish to complete the installation. 7. Follow the Windows OS instructions to install the printer driver. ®...
  • Page 83 8. After the printer’s driver installation is complete, network clients can now use the printer.

  • Page 84: Using Lpr To Share Printer

    4.3.2 Using LPR to Share Printer You can share your printer with computers running on Windows® and MAC operating system using LPR/LPD (Line Printer Remote/ Line Printer Daemon). Sharing your LPR printer To share your LPR printer: desktop, click Start > Devices and Printers 1.
  • Page 85 3. Select Create a new port then set Type of Port to Standard TCP/IP Port. Click New Port. 4. In the Hostname or IP address field, key in the IP address of the wireless router then click Next.
  • Page 86 5. Select Custom then click Settings. 6. Set Protocol to LPR. In the Queue Name field, key in LPRServer then click OK to continue.
  • Page 87 7. Click Next to finish setting up the standard TCP/IP port. 8. Install the printer driver from the vendor-model list. If your printer is not in the list, click Have Disk to manually install the printer drivers from a CD-ROM or file.
  • Page 88 9. Click Next to accept the default name for the printer. Click Finish to complete the installation.

  • Page 89: Download Master

    4.4 Download Master Download Master is a utility that helps you download files even while your laptops or other devices are switched off. NOTE: You need a USB device connected to the wireless router to use Download Master. To use Download Master: 1.

  • Page 90: Configuring Bit Torrent Download Settings

    5. Use the navigation panel to configure the advanced settings. 4.4.1 Configuring Bit Torrent download settings To configure BitTorrent download settings: 1. From Download Master’s navigation panel, click Bit Torrent to launch the Bit Torrent Setting page. 2. Select a specific port for your download task. 3.

  • Page 91: Nzb Settings

    4.4.2 NZB settings You can set up a USENET server to download NZB files. After entering USENET settings, Apply.

  • Page 92: Troubleshooting

    1. Launch the Web GUI. Go to Advanced Settings > Administration > Firmware Upgrade. Click Check to verify if the latest firmware is available. 2. If the latest firmware is available, visit the ASUS global website at https://www.asus.com/supportonly/zenwifi%20xd4s/ helpdesk_bios/ to download the latest firmware.
  • Page 93 Check if your network settings are correct. • Each client on the network should have a valid IP address. ASUS recommends that you use the wireless router’s DHCP server to assign IP addresses to computers on your network.
  • Page 94 • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the web GUI, Network Map > Clients page, and hover the mouse pointer over your device in Client Status.

  • Page 95: Frequently Asked Questions (Faqs)

    5.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. The default factory login name and password is “admin/admin”.
  • Page 96 The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5GHz network, make sure that your wireless device supports 5GHz or features dual band capabilities. • Out of Range: • Move the router closer to the wireless client. •...
  • Page 97 • SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced Settings > Wireless > General, select No on Hide SSID, and select Auto on Control Channel. • If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area.
  • Page 98 Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General> Network Map, and check the Internet status. • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section Restart your network in following sequence under Basic Troubleshooting.
  • Page 99 • If there is still no Internet access, try to reboot your computer and verify the network’s IP address and gateway address. • Check the status indicators on the ADSL modem and the wireless router. If the WAN LED on the wireless router is not ON, check if all cables are plugged properly.
  • Page 100 Cannot access Web GUI Before configuring your wireless router, do the steps described in this section for your host computer and network clients. Disable the proxy server, if enabled. Windows ® 1. Click Start > Internet Explorer to launch the browser. 2.
  • Page 101 MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP). 3. Click Apply Now when done. NOTE: Refer to your browser's help feature for details on disabling the proxy server.
  • Page 102 2. Click Properties to display the Ethernet Properties window. 3. Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6), then click Properties. 4. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically. To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically.
  • Page 103 MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Preferences > Network > Configure... 3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list. 4. Click Apply Now when done.

  • Page 104: Appendices

    Appendices Appendices GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license. All future firmware updates will also be accompanied with their respective source code.
  • Page 105 When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs;...
  • Page 106 Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone’s free use or not licensed at all.
  • Page 107 You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of...
  • Page 108 These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
  • Page 109 c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it.
  • Page 110 Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.
  • Page 111 on consistent application of that system; it is up to the author/ donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
  • Page 112 NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

  • Page 113: Service And Support

    Service and Support Visit our multi-language website at https://www.asus.com/support.

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