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<Periodic Inspection (Charge Basis)>
• Water resistance
As the water resistance will be reduced over time, you should have your watch inspected and its
water resistance verified every 2-3 years (charge basis) to extend its life and ensure safety. To
maintain its water resistance, it is recommended to request us to replace the packings and other
parts of your watch.
• Disassembling for internal cleaning (repair)
You should have your watch disassembled and its internal components cleaned periodically to
extend its life. Lubrication oils are used to reduce wearing of moving parts such as gears. However,
over time the lubrication oils will degrade and wear will increase, eventually resulting in
malfunction. Please have your watch undergo internal cleaning once every 2-3 years as a guide.
<Request to Customers>
All parts of this watch, except for the band, are to be repaired only at CITIZEN.
This is because special technologies and equipment are required to perform repairs,
inspections and adjustments. Please make requests for repairs to Customer Support Center
when having your watch repaired.
<Other Inquiries>
If you have any questions regarding the warranty, repairs or other matters, please inquire at
the shop where you purchased your watch or Customer Support Center.
Warranty and service
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