Warranty And Service - Campanola CAN16 Instruction Manual

Warranty and service

<Free Guarantee>
In the case a malfunction has occurred during the course of normal use while the watch is
still under warranty, the watch will be repaired free of charge in accordance with the
conditions of the warranty included with this manual.
<Stock Period of Repair Parts>
Our standard period for stocking repair parts for each model is generally ten years. When an
exterior part such as the watch case, glass, dial, hand, crown or band is damaged, a spare part
with different appearance may sometimes be used.
<Repair Period>
Repairs can be performed on your watch within the repair parts stock period even after the
free guarantee has expired. However, you will be charged for these repairs. Please take the
watch to the shop where you purchased it and ask whether it can be repaired because the
repair period varies according to the conditions of use, environment and so forth. Moreover,
there are cases in which it is difficult to restore the watch to its original accuracy when
decreased accuracy has resulted from long-term use.
<Change of Address or Receiving as a Gift>
In the event that you have moved or have received your watch as a gift, and are not able to
bring your watch to the shop where it was purchased for servicing, please consult Customer
Support Center.
24