Troubleshooting
Below are some of the issues you may run into. If you don't see the issue you're experiencing
below, visit support.BISSELL.com.
Problem
Possible Cause
Filter is dirty.
Vacuum
won't
Vacuum is clogged.
pick up
dirt
Dirt tank is not seated
correctly.
Dirt tank is full.
Dirt is
Filter is missing or dirty.
escaping
from
vacuum
Vacuum is clogged.
Wrong power mode is
being used.
Brush
roll
Brush roll has lodged
doesn't
debris or other
rotate
entanglements, keeping
brush from rotating.
WARNING
electrical outlet before performing maintenance or troubleshooting. Other maintenance or service not included in this manual
should be performed by an authorized service representative.
Warranty
Limited 2-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for
complete warranty information.
6 BISSELL.com
Remedies
Remove and rinse filters. Allow enough time to dry properly
before reinserting.
Remove foot and extension wand from hand vacuum. Check
for debris buildup or clogs in each of these sections. Clear
any debris or clogs before reassembling.
Remove tank and reseat properly.
Empty tank.
Check to see if filter is in place. Clean if necessary.
Remove foot and extension wand from hand vacuum. Check
for debris buildup or clogs in each of these sections. Clear
any debris or clogs before reassembling.
Ensure switch is pushed all the way to carpet cleaning
mode.
Unplug to reset brush motor, checking for and removing
debris before turning ON. If problem persists, disconnect
foot, remove bottom cover and clear debris & suction path.
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from