Quick Problem-Solving Tips - Hisense C1 Quick Setup Manual

Quick Problem-Solving Tips

When you experience an issue with your Projector, please turn it off and on
again. If this does not resolve the problem, then refer to the tips below.
1. When turn on projector, there is a delay for a few seconds before the
picture appears
• This is normal because your Projector is initializing and searching for
previous setting information.
2. No sound or picture
• Check if the power cord is plugged into a powered AC outlet.
• Press the Power button on the remote control to activate the unit from
'Standby' mode.
• Check the volume settings or 'Mute' mode is set to On.
3. Some irregular shadow appear on the edge of the picture after
keystone correction
• Hisense projectors use digital correction, so the true resolution fills on
the actual display area and leaves some surrounding area unused after a
keystone correction is completed.
4. When projector is moved, automatic keystone correction function
does not work properly
• Make sure that the Auto Shift Correction function is turned on in projector
settings.
• Make sure that no obstacle is in front of the projection lens or camera
module.
5. Remote control does not work properly
• Check if the battery power is normal.
• Take out the batteries, press any key for 1~2 seconds, and insert them
back.
• In special cases, press and hold [
If you still have other questions, please log in to the following website and find
local CUSTOMER CENTER Service Hot-line for help.
https://global.hisense.com/support/customer-center/
10
] button to pair.