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Fault
The spin programme does
not start.
Rushing, hissing noise.
Loud noises during the spin
cycle.
Persistent, quiet whirring fan
noise.
Banging noises, rattling in
the drain pump.
Slurping, rhythmical suction
noise.
Creasing.
Detergent or fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
Cause
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
Water is flushed under pres-
sure into the detergent
drawer.
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been
removed.
Active oxygen treatment is
active.
Foreign bodies have got into
the drain pump.
The drain pump is active, the
detergent solution is
pumped out.
The spin speed is too high.
The load is too large.
The wrong programme is se-
lected for the type of fabric.
Too much detergent/fabric
softener in the detergent
drawer.
Troubleshooting en
Troubleshooting
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
Redistribute the laundry in the
▶
drum.
Note: Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Start the Spin programme.
▶
Not a fault – normal operating
▶
noise.
Aligning the appliance
▶
Secure the appliance feet. Aligning
▶
the appliance
Removing the transit bolts
▶
Not a fault – normal operating
▶
noise.
→ "Cleaning the drain pump",
▶
Page 44
Not a fault – normal operating
▶
noise.
The next time you run a wash cycle,
▶
set a lower spin speed.
The next time you run a wash cycle,
▶
reduce the amount of laundry being
loaded.
Select the programmes that are
▶
suitable for the type of fabric.
→ "Programmes", Page 26
When dosing liquid detergent and
▶
fabric softener, observe the mark-
ing in the detergent drawer and do
not dose above this.
55
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